Emmalie R.
November 20, 2024
Brittany was very kind.
Jennifer C.
November 18, 2024
My tech, Betsy, was wonderful. It would have been nice to have a more comfortable chair in the room while waiting for bedtime. Also, there were several times that there were very loud bangs that really shook the entire room. I was concerned that it would continue all night which seems like it would have been very startling and would disrupt sleep. It might be helpful to suggest to patients that they bring earplugs, or even offer them to patients at bedtime.
Nicholas W.
November 16, 2024
The staff was very friendly and professional.
Breanne P.
November 15, 2024
It wasn’t how I typically sleep, so I’m not sure about how the results will show. Everyone who I spoke to was super nice & informative. The overall experience is excellent. But I know the test results won’t show how I really sleep.
Andrea K.
November 14, 2024
The only issue I have is the number of times I was reminded of the appointment.
Cryslynn W.
November 13, 2024
Callye and Carrie were wonderful! They got me a blanket because I was a bit cold and extra pillows so I could sleep comfortably on my side. Each time there was an issue with the probes and they had to come in and adjust them, they used flashlights to avoid turning on the light and they also were very apologetic. If anyone I know ever has to do a sleep study, I would highly recommend.
Kensley C.
November 13, 2024
The lady Betsy we had was wonderful and very caring and sweet
Madalynn P.
November 12, 2024
Staff was super friendly and also the facility was clean.
Olivia C.
November 12, 2024
I had a very good experience and am very pleased overall. Muhammad was very knowledgeable, courteous, professional, and helpful.
Amanda P.
November 10, 2024
Tanisha was wonderful. So friendly. Made me feel comfortable.
Patricia D.
November 8, 2024
Wonderful Staff
Diana B.
November 8, 2024
The bathroom, the commode and the toilet is too close together. You gotta lean back or actually sit on the flush to get the toilet paper. That was my only complaint. Everything else was wonderful thank you again.
Billie G.
November 8, 2024
I did not receive directions to use the side entrance and almost left after trying to call with no answer. Other than that it was a very good experience. Very nice, clean and comfortable location and my sleep tech was wonderful being very attentive and thoughtful explaining everything well.
Jake L.
November 5, 2024
Technologist is very nice and kind.
Nancy F.
November 4, 2024
Karen was very helpful and personable. She made me feel comfortable.
Blaine S.
November 4, 2024
Nice people 👍
Donna L.
November 2, 2024
My tech, Gabby was professional, personable, knowledgeable and made me feel so at ease with the process. I did not really know what to expect and settled in very quickly due to Gabby
Jeffery A.
November 2, 2024
Very professional
Sherry D.
November 1, 2024
The staff was amazingly accommodating and answered all the questions I had. I would highly recommend Sleep Center for anybody that's having issues.
Doris B.
November 1, 2024
The sleep room was somewhat disappointing especially as the mattress was sunken on the side the tech recommended. I was mildly uncomfortable as there was no private access to water or the bathroom. The tech was great though, checking on me and making sure the sleep mask (COAP) worked well.
Richard R.
November 1, 2024
Restroom located in a common hallway was very inconvenient. It was also noisy as i could hear other people using it.
Tracey K.
October 31, 2024
My Technologist, Roger, was outstanding! He was patient, explained everything thoroughly, and listened to my concerns. He did a wonderful job!
Maya W.
October 30, 2024
My technicians were so kind and helpful. They made sure I was calm and comfortable. It honestly was the best experience I’ve had in a really long time. Please thank them for all their hard work.
Ruby F.
October 29, 2024
The tech was friendly, informative, room very nice, everything was excellent,
Timothy B.
October 29, 2024
The mattress was firmer than I like. I called the Business office on the day of appointment to set up payment plan but no one got back to me.
Etha S.
October 28, 2024
The room was too cold!! Even after the thermostat was adjusted. It was much quieter than when I was last seen.
Juliana M.
October 26, 2024
My overall experience was due completely to the tech with a very very positive excellent experience (jaime?)had a peds sleep study and she made my 6 year old comfortable she explained everything she took her time and was so kind
James F.
October 23, 2024
Everything was awesome
Trinikka D.
October 22, 2024
Sleep Technologist Both Roger and Karen very kind, professional, delivered EXCELLENT customer service overall. My stomach was hurting most of the night, and the team was concerned and sympathized with me. Room was NOT clean! There were crumbs or something to the side of the bed that were very obvious, if the room was truly cleaned. This led me to wonder if the room had been cleaned at all, or even if the linens/towels had been changed. I was contacted several times in several different ways about my visit (sleep study stay). I saw that I had a text with an address from the sleep center that also confirmed my appointment. However, the address (300 30th Avenue North) was very incorrect! I got very anxious as this was delaying my arrival and eventually making me late. I tried numbers from the text and google without any answer for assistance. I just prayed that the googled address was actually correct; it was! A number that someone answers would be very helpful but maybe staff were busy.
Patricia B.
October 19, 2024
I am glad to have this vehicle to use as a way of commending my technologist Tracy. She was perfect! Friendly but professional. Was kind and considerate. She is an excellent representative of your clinic!
Richard W.
October 19, 2024
Helpful staff! Good Communication! Well Done! Thank You!
Travis A.
October 19, 2024
Jaimie was great very good at her job
Michael T.
October 18, 2024
The care of the patient was outstanding
Toni M.
October 18, 2024
I enjoyed my overnight study
Ustina T.
October 17, 2024
Tanisha was amazing. So considerate and caring!
Yvonne E.
October 16, 2024
This is no one’s fault, Karen was amazing and patient. But I had restless leg so insane that I couldn’t sleep. We tried everything, Karen even wrapped hot towels around my legs but it did not help. It was just miserable but it wasn’t because of the sleep center. They were great.
Elizabeth R.
October 15, 2024
The recliner chair needs to be replaced the vinyl was detached from the cover not very comfortable.
Wayne A.
October 15, 2024
Roger did a wonderful job and was very professional!
Latoyia R.
October 12, 2024
Tanisha was very knowledgeable and helpful.
Heather B.
October 12, 2024
Jamie, the sleep tech, was wonderful. She was very kind and informative throughout the entire sleep study process. She answered all my questions and was very helpful with everything.
Araeyah S.
October 11, 2024
The lady who got us set up and had my daughter hooked up and ready for her study was fantastic. She was very helpful and made us feel very comfortable. She was amazing!!
Daley F.
October 11, 2024
It’s very hard to sleep with all the wires on but everything else was perfect!
Janet E.
October 10, 2024
No issues. Very through and great service
Maggie Z.
October 10, 2024
Everything was good no complaints
Aileen R.
October 10, 2024
Ashley was an amazing and very informative made me feel very comfortable.
Channella U.
October 10, 2024
From the Dr visit, to the sleep tech, everything went well. The directions were clear and everything flowed easily. Would highly recommend to anyone. Thanks
Lisa E.
October 9, 2024
Your staff was extremely knowledgeable and friendly.
Steven P.
October 9, 2024
Tracie is great
Mark T.
October 9, 2024
Professional from start to finish.
Misty C.
October 8, 2024
The facility was very nice and Betsy & Roger were very nice & helpful
Howard S.
October 8, 2024
The Technologist, Carrie, (hope I didn’t misspell her name) was the most polite and professional person I have meet in years.
Dennis V.
October 8, 2024
Tracy was excellent, informative, and took good care of me.
Sunil M.
October 5, 2024
I was told that i would be getting snacks but was only offered coffee or juice . I would not even expect it if i wasn’t told .
Pamela G.
October 5, 2024
My tech was very supportive and informative
Kenneth L.
October 4, 2024
Jamie was amazing!!! Personal and professional!!! Wasn’t fond of the Jack and Jill bathroom setup. Also the air pressure is so high that when an outside door is opened it startled me.
Lanna P.
October 4, 2024
My sleep technologist was on the ball with everything and took care of everything
Gloria G.
October 2, 2024
Muchísimas gracias por el servicio! Carrie fue una persona atenta, paciente y excelente con mi cuidado! Muchas gracias!
Ty J.
October 2, 2024
It would be very helpful to know to push button to get into building Very good overall Staff pleasant and knowledgeable.
Sally W.
October 1, 2024
The tech was very friendly and personable and gave great instructions. The only negative was that the room was extremely cold. She had to bring multiple blankets so I could get warm enough to sleep.
Bruce P.
October 1, 2024
I was unable to find out how and when i would get the results and what to do next? That staff was outstanding!
Angela W.
September 30, 2024
Room was beautiful and the staff very friendly
Pamela T.
September 30, 2024
The young lady that set me up awesome and explained everything to me , she was professional as well as sweet young lady . The overall experience was great 😊 and comforting. I highly recommend their services 😊
Anne A.
September 28, 2024
I wish the product used for keeping wires in place was less sticky. I couldn’t stand to even touch hair. I couldn’t wait to get home and shower it off. The product that used many years ago didn’t leave any residue in my hair.
David B.
September 27, 2024
Jamie McFarland was the best tech I’ve ever had. She gave me tons of info, based upon my questions.. She was very informative and gave me a solution that I didn’t know I even needed. It was wonderful. I will be telling my friends about y’all and Family . Thank you! David Ball
Charles C.
September 26, 2024
Did not see the doctor yet. Scheduled for next Monday.
Deanna T.
September 26, 2024
Ashley was really great about making me feel comfortable.
James H.
September 26, 2024
Everything and everyone was great. Staff did very good with me during my testing 🙂
Donna F.
September 25, 2024
The recliner is there for those of us who have issues sleeping flat. I have arthritis. Sleeping on a soft mattress is a nightmare. I shouldn't have been pushed to the point of throwing fight before I was allowed to sleep in the chair.
Jeffrey C.
September 25, 2024
A wonderful experience.
John S.
September 24, 2024
Sleep good on nice mattress.Thanks
Kevin N.
September 23, 2024
Nothing to add, but it was a pleasant experience. Maybe thicker blankets/comforter just to make sure patient is comfortable to get the best sleep possible!
Karen M.
September 20, 2024
My experience with Saint Thomas sleep center in Hendersonville was excellent. Brittany, the technician that did my testing was very professional & kind I appreciate the service. Thanks 😊 Sincerely, Karen .
Ronnie B.
September 20, 2024
Very professional tech loved her patience and thoroughness administering my exam.
Joseph M.
September 19, 2024
The sleep technologist was friendly and very helpful. She explained every step during the process.
Janice C.
September 19, 2024
My Tech was very hand on ,she helped me through so. Shoutout to Betty
Marian W.
September 19, 2024
I felt the bed was not comfortable. But other than that it was o great experience. The technologist was very kind and accommodating
Carolyn P.
September 19, 2024
Thus was a very good experience for me. Received good instructions for late arrival and spending the night.
Freddie K.
September 18, 2024
THE CARE THAT WAS PROVIDED WAS VERY PROFESSIONAL AND GREAT.
Suprina B.
September 18, 2024
Karen was absolutely wonderful, very professional, and made me feel comfortable and at ease during the complete test
Rondell E.
September 17, 2024
The lady working there was awesome.
Rebecca B.
September 17, 2024
I appreciate the attention and personal service
Becky M.
September 14, 2024
Brittney was so wonderful!!! Sweet and personable!!
Benjamin M.
September 14, 2024
My technologist was very very professional at her job. She made me feel welcome. She made me feel everything is OK and it was I left this morning. They smile on my face a great night sleep. She is a good employee. I hope she goes far in her studies. Thank you For everything Benjamin Mimms Junior
Dustinn L.
September 13, 2024
Jamie was awesome. Great night sleep
Karlee L.
September 12, 2024
I honestly was very anxious going into the sleep study. It was my first one. The sleep center was so clean and neat. Jamie, my technologist, made my experience a 10/10. She was thorough, personable, and clearly an expert. It was a really great experience that very easily could have been uncomfortable.
Leon S.
September 12, 2024
We absolutely loved our tech/nurse last night, she was truly amazing! She was very nice, patient with my son and informative. Please give her a raise or something, she deserves it.
Kevin L.
September 12, 2024
My technician was fantastic!
Patsy R.
September 11, 2024
Technologist was excellent! Very good at easing my nervous fears and helpful getting to restroom several times with all the wires. Mattress needs to be rotated-my feet were higher than head(glad I brought tall pillow). Bathroom smelled really bad like sewer problems Overall very good experience
Frank J.
September 11, 2024
Everything was good
Richard M.
September 10, 2024
Experience was great in all aspects. I definitely am glad to have worked with you all for my study. Questions were answered in a timely manner. My technologist Karen was superb - we had a great time conversing before the study and I love her personable manner.
Talia M.
September 9, 2024
Great experience, the techs were really nice and informative.
Megan D.
September 8, 2024
The Technnician was very thorough, kind and attentive. Under the circumstances , she made the experience doable. Thankfully.
Edward M.
September 8, 2024
Room could use a recliner as the only chair in the room was not comfortable
Austin D.
September 7, 2024
Mohammed was great
Jannelle M.
September 6, 2024
Jami was very professional and sweet. She made my experience very comfortable. I would also say to possibly put in th directions to come to the side of the building for the Mt. Juliet location.
Monte P.
September 6, 2024
The tech, Farman I think that is how she spells it, was professional, detailed, and very friendly. She made the experience a lot less stressful and more enjoyable. She represents your office extremely well.
Donald M.
September 6, 2024
I was well informed and well cared for from start to finish.
Tim H.
September 5, 2024
So I got there at 11:30 PM. I needed to be out of there by six 630. They didn’t come back in the room till 9 o’clock and there was no clock in the room. I guess I should’ve instructed him on what time to get me up, but there was no reason for me to stay in that room for nine hours.
Thomas H.
September 5, 2024
A great job the lady was above excellent that worked with me.
Bobby S.
September 5, 2024
My technician was outstanding.
Ayla H.
September 4, 2024
Upon arrival, we didn’t receive any welcome or intro other than a few seconds of where our room would be. The technician was friendly overall, but smelled of cigarette smoke so badly it stayed in the room after she left. Room was fair & overall clean. It’s such an easy appointment so I understand why little instructions were needed, but the entire time we felt like we didn’t know what was happening. Maybe just clearer up front intro when we arrive, and depart. And less smoking breaks.
Natasha H.
September 3, 2024
My sleep technologist was very kind and sweet
Rochelle R.
August 31, 2024
Jamie was great. Made it a much better experience then anticipated. Would recommend. Rooms were a tad noisy with the jack and Jill bathroom.
Clinton G.
August 31, 2024
GOOD OVERALL,THANKS!
Sidney A.
August 30, 2024
It was just like being at home.
Steven K.
August 29, 2024
It was great
John G.
August 29, 2024
Gabrielle was terrific! High competent, professional & pleasant. A very satisfactory experience overall!
Ricki H.
August 27, 2024
The technologist was very professional and treated me with respect & dignity.
Cheryll A.
August 26, 2024
I would love to know the name of the machine and the mask I used. I liked them very much!
Isaac S.
August 26, 2024
Betsy is fabulous!!Felt right at home and she could answer any question thank you isaac south
Isaiah G.
August 25, 2024
My child bearly ever leaves the house or goes to appointments. The lady completing to sleep study was kind, understanding of needing a lot of items, and explained things very well. For this reason I was able to get my child to be willing to stay for the test.
Sabrina P.
August 23, 2024
Tracy was awesome! She was so nice & really cared.
Thomas H.
August 23, 2024
Only thing I didn't like was the recliner in my room was very tattered looking. Other than that, it was a great experience.
Donna R.
August 23, 2024
I couldn’t have ask for any more. The sleep tech was amazing I don’t know how she could have done anymore
Alyse G.
August 23, 2024
Tanecia was kind and nurturing and made the entire experience pleasant.
James S.
August 23, 2024
I was treated with respect. Everything was clearly explained prior to and during the testing. My compliments to all of you. GOD BLESS YOU AND THANK YOU FOR WHAT YOU DO.
Claressia U.
August 22, 2024
Need private bathroom. It was very off-putting to me to have to share. The other person was up thru the night which woke me up. Also not dark enough, and could hear traffic noise from outside.
Elysabeth H.
August 22, 2024
I was extremely impressed by my tech! I wish I could remember her name but she was so nice and made me feel very comfortable.
Barry C.
August 22, 2024
I did get tired of the number of reminders I received for my appointment. One would have been sufficient.
Ellen H.
August 21, 2024
Katherine was super! She made my experience great! She was patient and knowledgeable. She was funny too. She deserves a raise!
Philip O.
August 20, 2024
The nurse, Kathleen was knowledgeable, kind and professional. I am very satisfied with the degree of care at the Sleep Center.
Matthew B.
August 18, 2024
Brittani was amazing.
James G.
August 18, 2024
the Air conditioning. didn't work but put me another room had air conditioning..
Brenda E.
August 14, 2024
Loved our technologist Carrie! Was professional and caring! She took excellent care of me. Give her a raise!
Nancy H.
August 13, 2024
I would have preferred, prior admission, to have been told to eat or bring supper & pm snack with me. I would have preferred that in addition to my pillow, bring a blanket. The room temp was excellent but I needed the weight of a blanket on me. My PCP office made the referral. I have had a sleep study (night and day) and knew what to expect but had I not experienced a previous study, I would have been lost. When an appointment is made the paperwork should be emailed or mailed with instructions for a comfortable stay/experience. I appreciate feeling safe knowing a female and a male tech would be present. If that is not always the case it should be. I would have been hesitant to stay. Thank you for the positive experience.
Debra W.
August 13, 2024
My sleep technologist, Carrie, took great care when attaching and removing all the wiring and stickers.
Taylor B.
August 12, 2024
Roger was awesome!
Justin B.
August 12, 2024
Betsy and staff were awesome! Very comfy.
Taylor R.
August 11, 2024
My tech Brittany, was amazing!
Paula M.
August 10, 2024
Staff were kind, knowledgable and answered all of my questions.
Jerry W.
August 10, 2024
Julie was very helpful and answered all my questions promptly
Kevin H.
August 10, 2024
The staff there was very nice and informative. The facility was very clean and comfortable.
Marcia W.
August 10, 2024
My experience there was very good and they took good care and concerned for me during my stay overall I had a peaceful restful sleep the staff was very helpful and caring .
Jonathan J.
August 10, 2024
Not sure how I missed the Big McD at Indian Lake Road and Saudersville in Hendersonville TN, but I got lost and 10 minutes late. Was in bed half an hour later and according to MOST EXCELLENT TECH BRITTANY I got enough sleep for the test to be valid. So I went home and ... took a nap!
Pedro G.
August 9, 2024
Kathleen, the sleep technician, was brilliant. She is absolutely incredible.
James S.
August 9, 2024
Andy was very helpful and informative throughout the process.
Reginal C.
August 6, 2024
The directions provided to me was no fault of the center. It was the VA.
Paul S.
August 5, 2024
Everyone was very helpful…
Laura H.
August 3, 2024
I appreciated Mark calling to see if I had any questions. Tanisha was wonderful - very professional and caring. She was attentive and made me feel very comfortable with the process. She answered all of my many questions. She gets a big thumbs up!
Kesha J.
August 3, 2024
The lady that helped me called me in cause they had a cancellation she was nice respectful kind loving and very respectful I couldn’t ask for a better person thanks so much
Christina K.
August 3, 2024
The technician was great. He was patient, courteous and professional . The room was nice, however the study itself was a miserable experience. All the wires and glue like substance in my hair was horrible, I’m aware it’s necessary but it made for a rough night, but the again thanks to the technician he made the experience me tolerable.
Bruce B.
August 3, 2024
Gabby was very nice and professional. Room was cold. Needed 2 blankets.
Harivadanbha P.
August 2, 2024
Tanisha the technologist was very helpful and well articulated about her work, we are very grateful for all, room was very clean and fully equipped,Thank you so much
Karen D.
August 2, 2024
Andy was so nice and I felt well taken care of.
Linda A.
August 2, 2024
Brittany, my tech, was very competent and attentive, reassuring and helpful. I greatly appreciate the attention she provided as I was a little apprehensive about the procedure. It all went extremely well and I felt good throughout the night.
Melanie P.
August 2, 2024
Great experience!
Dimend L.
August 1, 2024
Really enjoyed the technicians that helped me. Everyone was open to answering any questions I had and explaining the overall process. Extremely positive experience!
Libby C.
August 1, 2024
Staff was very helpful & make it all seem easy.
Rowan F.
July 31, 2024
I knew I had to stay the night with my daughter. I was not told that I would sleep in a recliner. That ee would be sharing a bathroom. If I had known this I would not have scheduled it on Sunday. I had to work Monday and go home to get ready for work. I did not get discharge instructions. Per my daughter the guy said we would hear something in 24-48 hours. I was sleep deprived and if the tech did I don't recall. I didn't get discharge instructions that I signed for.
James W.
July 31, 2024
With in an hour after settling in my room I was told that my sleep study was canceled due to not having a technician for my study. Inspire tune up.
Frank H.
July 31, 2024
The only issue for me was it was difficult to sleep because it was an unfamiliar environment. It was me not the center.
Paula W.
July 31, 2024
I was very happy to get the call to do my sleep study earlier than scheduled. Everyone was very nice. I have no complaints at all about this center.
Anthony S.
July 31, 2024
The testing experience itself was really good. It would have helped to know ahead of time that the room was at 65 degrees and that it would take 16 hours to warm up after changing the thermostat. Had I known I would have brought a gown and some slippers. I spent the day wrapped in a blanket. Also, the lighting in the room was poor. I had to put my book directly under the desk light in order to read it. All through the day was an intermittent banging sound - I was told this was the MRI machine in the room above. The sleep tech found a sound machine to cover that noise. I understand why it is helpful to be in a dark room with no windows for the test. However, it felt like I was in a cave all day long. Having a lounge with windows, or a brighter room to sit in between naps would have made a huge difference.
Doris S.
July 27, 2024
Andy and Tracy were excellent…..thoroughly explained process and answered all questions. Were kind and attentive!
Robby W.
July 27, 2024
Gabby was very professional and proficient at her job
Lisa A.
July 27, 2024
My first time! I was excited. The bed could be fluffier but I don't have to sleep in it every night. Lol.
Matthew L.
July 27, 2024
Thank you so much y'all are great ! 👍
John D.
July 27, 2024
The techs were outstanding,The bed was not very comfortable. The biggest complaint I have is the bathroom not being in the room.That can be a real concern
Steven K.
July 25, 2024
Everything was perfect.
Leanne W.
July 24, 2024
Kathleen was amazing!! She gave clear instructions that helped me understand each part of the process. I felt safe, cared for and comfortable. She was extremely responsive and showed outstanding follow through, even making sure the temperature was ok for me throughout the night. I would suggest down comforters (similar to hotel) from an aesthetic point of view.
Lois T.
July 23, 2024
Dr was tech was great! Sleep tech was great! Could not have asked for better.
Angela W.
July 23, 2024
Took 20 minutes for water to get warm in shower
Augustus S.
July 23, 2024
Experienced difficulties setting up sleep test appointment associated with the call system.
Elena B.
July 21, 2024
Our sleep technician, Tanisha, was excellent. Very friendly, professional, and did her best to ensure my daughter was comfortable. She came in numerous times during the night to fix/adjust sensors and wires but was always very quiet and it didn’t wake my daughter. Overall great experience thanks to her!
Betty R.
July 20, 2024
Tracy was very nice and kind. She made experience very pleasant. She is a very good representative of the Sleep Center. Room was very nice and clean. Very well equipped, excellent mattress.
Marie S.
July 20, 2024
She was nice and friendly. She watch and let me know what she was doing the hold time
Rebecca H.
July 20, 2024
Tanesha was fabulous! She was very knowledgeable and explained everything to me so that I could understand. She was also able to answer any questions I had. If I need to return for any reason, I will most definitely request her, although she assured me all technicians at the facility are great and give the same patient care as she does.
William P.
July 20, 2024
It was good and the nurse was very helpful and respectful.
Karen C.
July 19, 2024
Mattress not good
Dylan H.
July 19, 2024
Jamie was great!!
Jimmy T.
July 18, 2024
Was very happy with service .
Eric S.
July 18, 2024
My main grievance was the after hour phone contact number. Called it numerous times, with no answers or replies to messages that I left. My other grievance was that they had no batteries for the TV remote control and had to operate it manually. The employee Rebecca was very good at her job and was a total professional, and she answered all of my questions and performed all of my request to the best of her abilities. I would give her an A+. I also had an employee named Mark that called me in the afternoon to know if I had anymore questions before my appointment that night. Just a really nice guy who answered in clear detail and competent instructions to my inquiries. I would also give him an A+. I hope that these constructive criticisms will help you in creating better experiences and solutions in caring for your patients. Thank you, Eric
Krystina R.
July 18, 2024
The entire team was knowledgeable, kind, and incredibly caring. From the minute I arrived for the sleep study through the nap test I have had such wonderful care from truly kind people!
Steve V.
July 18, 2024
I had trouble going to sleep initially due to something I ate for dinner. My technician was very patient with me as I had to get up every hour to go to the bathroom for the first five hours of the study. She was positive and encouraging that I could get to sleep eventually, which I did.
Lynett Y.
July 17, 2024
Everyone was very professional and kind.
Georgia S.
July 16, 2024
Just like being at home lol, great experience
Linda H.
July 15, 2024
Everything was very exceedingly excellent . Thank you.
Shirley C.
July 15, 2024
Doing a sleep study is like being in the hospital because you are woken up a lot due to the mask leaking and not having a good fit or to try another style mask. Also when taking the wires off your head it sure does pull your hair out. Looks like there could be another way to figure out what is going on rather than having to have goop and glue patches all over your head. I don’t have a lot of hair the way it is. The nurse who done my study was very friendly and we had a nice conversation. Her name was Karen and she was very cordial and seemed committed to her work! Thanks Karen for making me feel comfortable.
William M.
July 14, 2024
My technician was so kind and knowledgeable. She explained everything in great detail. Wonderful nurse!
Hannah M.
July 13, 2024
The instructions for preparing for the sleep study were quite inadequate and additional information was next to nothing online and through the portal. My sleep technician, Keleesh, was SUPERB! She was very pleasant, kind, patient, and clear with direction, as well as professional. I encountered an incontinence issue (due to chronic health propblems), and she handled what could have been a very embarrassing and humiliating experience with grace. I have nothing but high praises for Keleesha. I’m thankful she was my technician to ease me through such an embarrassing yet unavoidable situation. Her professionalism and courtesy completely made up for the inadequate directions for preparedness that were out of her control. She is a great asset to your team and will be the reason I recommend the cool springs location.
Christopher B.
July 12, 2024
Overall, my experience at the Sleep Center was very favorable. My technologist was very friendly, knowledgeable, and helpful. I was somewhat concerned about how many times the probes came loose from being properly attached to my skin. My technologist had to enter the room 4 or 5 times to adjust or reconnect the monitoring lines. Also, I thought the mattress could have been more supportive. Other than those things, my experience was a very positive one and I would recommend the center to others.
Michael S.
July 12, 2024
You’re the best. Thank you so much
David G.
July 12, 2024
Both the evening tech (Gabi ??) and the day tech (Erica ) were excellent. As a scientist and data analyst I would have appreciated an in depth explanation of the day time nap study process. From my perspective as a patient, the test seems fundamentally flawed in its logic and execution. However, that is only based on my current understanding of what the test is supposed to demonstrated.
Mark P.
July 11, 2024
Kaleasta (sp) was so sweet and helpful! She made an. Awkward situation fun.
Landon B.
July 11, 2024
My son and I were nervous because we didn’t know what to expect but with the help of the staff, we felt comfortable and safe. Thank you.
Quincy H.
July 10, 2024
Staff was helpful and explained every step along the way.
Crystal M.
July 10, 2024
My sleep representative was so amazing. Very nice, knowledgeable and made me feel comfortable.
Linda B.
July 10, 2024
The accommodations were excellent, clean room and my technologist was amazing
Kenneth H.
July 10, 2024
They made the experience as easy and tolerable as possible. I trust them and they haven’t let me down yet.
Maryann G.
July 10, 2024
Thank you for a good experience. I appreciate the wonderful care of the technician.
Audrey M.
July 10, 2024
Karen was great! Also Donna Massey, both were very accommodating & professional.
Robert V.
July 9, 2024
My Sleep Technolist Caylee was very professional and courteous. She was very attentive.
Cindy H.
July 9, 2024
Excellent in every way. Sheets smelled of mildew somewhat.
Frederick S.
July 6, 2024
Everything was much more than I expected. The Sleep Technologist was extremely helpfull in instructions, putting on needed equipment, and insuring I was comfortable. Room was more than I expected with television, temperature, comfortable furniture, and very clean..
Ruthie B.
July 6, 2024
There was small issues that could have improved but the overall was nice, the Tech. was so understanding and awesome, very apologetic, for the conditions of the air and minor items. i would recommend anyone the bed was perfect to sleep on.
Delores Y.
July 6, 2024
The tech were very helpful and nice to my needs. I could not ask any better techs.
Annalee K.
July 5, 2024
Tanisha was fantastic, made my child very comfortable and calm. Was very caring and made sure we had everything we need.
Tammy P.
July 4, 2024
Kathleen was so sweet and answered all my questions and made me feel comfortable.
Elliot J.
July 4, 2024
Dr. Carden was extremely knowledgeable! I really appreciated the time she took to explain and further my understanding. The Sleep Technician, Gabriella, was kind, courteous and respectful. She made me feel welcome in a new place and put my mind at ease. Great experience!
Bryleigh P.
July 3, 2024
Overall my experience was good. The tech person was amazing. However, the cleaniness and furniture was horrible. The bathroom toilet had stains in it. The floor was dirty and the recliner was awful. It had 3 big rips in it. I had to put towels in it to sit on because it stained my pants. I would recommend removing the recliner.
Reginald T.
July 3, 2024
Muhammad was great
Chekeeta N.
July 1, 2024
very good
Lisa R.
June 29, 2024
The sleep technologist was very informative and professional. She did a great job with helping my 12 year old be more comfortable with the whole process. I appreciated the technologist that helped us.
Lauryssa H.
June 28, 2024
Jenna was great! Very easy process!
Amy J.
June 27, 2024
Kathleen was great! Very thorough, friendly, and accommodating.
David S.
June 27, 2024
The instructions on getting into the facility need to be updated in case the first group of sliding doors before you get inside are locked. I had to wait for a nurse from another department to come out and show me where the buzzer was to contact people. The other thing was the purple night light, I wish there was a way to turn it off. The shower light and vent system was not working. Leading to a bunch of condensation while showering. I also wish there was a wall plug or some nice scented item to help mask the smell of the bathroom.
Courteney L.
June 27, 2024
I was nervous going in but my tech was super awesome and explained everything so well. My overall experience was super enjoyable! If I had to say anything negative, it’s probably the jack and Jill bathrooms were not ideal. They were clean, but having to share a bathroom with one other person led to me waking up a few times throughout the night after having heard them shut the door or flush the toilet. Other then that one fact, everything was wonderful.
Imogene C.
June 26, 2024
Katherine was very helpful and polite answered all my questions. A pleasant experience.
Karen M.
June 25, 2024
Kathleen and Tanisha could not have been any more professional or personable. They explained all procures well and were very attentive throughout the night. This was a new experience for me and they were great!
David K.
June 25, 2024
Excellent experience over all 😀😀😀
Elizabeth D.
June 24, 2024
Sleeping completely wired for sound in a strange room with strangers watching you over camera is just plain weird, but the tech made the experience as good as she possibly could. I appreciated her effort from start to finish. I wish the technology had advanced to the point where maybe I wasn’t tethered to the wall all night long.
Vijay K.
June 22, 2024
The technologist was the best and the kindest. I apologize I was not more organized or helpful. I
Pamela B.
June 21, 2024
Farma was my sleep tech and she was fantastic. She explained everything very well, was very friendly and made my experience much better.
Rebecca B.
June 20, 2024
Brittany F was attentive, kind and professional. The accommodations were comfortable.
Virginia S.
June 20, 2024
My sleep technologist was great! Very professional, compassionate. She was very patient and knowledgeable. Overall great!
Steve H.
June 20, 2024
Everything went well — Betsy was extremely helpful and very professional and made the experience as pleasant as possible.
Emmitt W.
June 20, 2024
I just want to say the two ladies who help my son were fantastic. They made him feel such comfort, he relaxed immediately. They definitely out did themselves. Wonderful wonderful ladies.
Kevin H.
June 20, 2024
Jamie was wonderful she helped me get through the process with ease,I had anxiety coming into the sleep study and have issues sleeping away from home and she made the whole process amazing and I really appreciate her for her amazing services Thank you , Jamie and the sleep center.
Bruce B.
June 18, 2024
Concerned ahead of time but experience was much better than I expected. Techs were thoughtful and kind.
Summer R.
June 18, 2024
My tech last night was the absolutely sweetest!
Alexander T.
June 15, 2024
Sleep Tech was awesome!!
Barbara C.
June 15, 2024
Everything about my sleep study was excellent. I had no questions because everything was explained thoroughly. My tech, Ashley is an asset to her job. I would recommend this test to anyone to anyone needing lt.
Andrea N.
June 14, 2024
There needs to be a better way to check people in. I understand not wanting to leave the doors unlocked, but especially as a female, to wait outside alone in pitch black on a deserted street over 10 minutes before someone could answer doorbell was unnerving.
Eli K.
June 14, 2024
It was a great experience. My son was nervous and he said after it was over that he had no reason to even be nervous. The tech nurse was really the best part. She was amazing!!
Adedolapo A.
June 14, 2024
Excellent team
Kelli L.
June 13, 2024
Taneisha was amazing! She was very informative and made me feel very comfortable.
Martin C.
June 13, 2024
My technician was amazing!! I wish I could remember her name. Overall great experience.
Lance R.
June 13, 2024
10/10
Lisa W.
June 13, 2024
My technologist was just beyond excellent, she was a blessing.
Paul G.
June 12, 2024
Easy, simple process, the Tech kept me informed the whole. Nice facilities.
Kathleen R.
June 12, 2024
Carrie (my sleep technologist) was wonderful. She was highly knowledgeable, respectful, and personable. She made me feel safe and comfortable during my sleep study and with her specialized training and skills I knew that I was getting the most accurate sleep study that I could get. I highly recommend the St. Thomas Sleep Center in Mt. Juliet and Carrie!
Bryan B.
June 11, 2024
Betsy was so helpful. I was very anxious about the sleep study but she was very helpful and reassuring which put my mind at ease.
William C.
June 11, 2024
The bathroom had no hot water, very slow drizzle. The procedure was excellent
Alfreda H.
June 11, 2024
Initially, I was told by my doctor that I would go to the sleep center in Franklin and was given a package pertaining to that center with those directions. Then, I received a confirmation email listing the Nashville sleep center. I was very surprised and unprepared to drive to that area of town. Although I live in Nashville, I'm much closer to the Franklin facility. It was a big inconvenience. However, thanks to Carrie, the tech, for making the experience pleasant.
William M.
June 10, 2024
Callye did an outstanding job, she went above and beyond to make me feel comfortable and taken care of. I believe my sleep study would have been a lot more unpleasant if it was not for her. She is a top-notch employee.
Alesia K.
June 9, 2024
Terrific tech!
Tina W.
June 9, 2024
Ms Tanesha was knowledgeable and friendly. She made the sleep study process a very pleasant experience.
Charles V.
June 8, 2024
The lady that hooked me up was excellent at her job I would recommend her any time
Devonte E.
June 8, 2024
My Technician was outstanding at providing instructions, applying equipment, and removing. She was very well spoken and very kind as well.
John S.
June 7, 2024
My only complaint is that the room was a bit cold.
Billy C.
June 7, 2024
My sleep tech (Tracy) was awesome!
Margaret H.
June 7, 2024
nurse/technologist is excellent. kept me informed of the process and was very pleasant and gentle
Joseph P.
June 6, 2024
Nothing else to share.
Norman S.
June 5, 2024
Betsy was a pleasure to work with.
Crystal G.
June 5, 2024
Betsy was a very friendly professional technician and made sure I was taken care of very well.
Susan E.
June 4, 2024
The technologist was very professional and personable.
Shawntrice B.
June 4, 2024
Karen was the absolute best, she made ne feel as if I were on a mini vacation!
Jacqueline C.
June 4, 2024
My nurse that was with me was so amazing and comforting I could have had a better or easier time with her help
Anthony P.
June 4, 2024
The technician Katherine was EXCELLENT. She was kind and informative. Additionally she is passionate about her job and helping. She is a great representation of your facility - I would encourage affirming her role and value within your company.
Lorie D.
June 2, 2024
Only complaint was the bed linens..sheets and blanket were old and had a musty smell. Sleep Tech Tanisha was great, she is perfect for the job
Kenneth K.
June 1, 2024
I brought my own pillow to the test and forgot to take it back home with me. I've had a difficult time getting in touch with the testing facility. My phone calls have nt been returned and have not been able to gain entry to the testing location when I subsequently visited.
Chloe V.
June 1, 2024
Staff was phenomenal!!! My only issues was getting comfortable with everything attached which made it difficult to fall asleep- no fault of anyone. Overall great experience!
Casey B.
June 1, 2024
Very pleasant room was clean and tidy along with the attached bathroom. The night was quiet no issues with any other patients, the technician was nice and caring, kept me up to date on when she would be attaching everything to begin my sleep study also she took in consideration of when she would wake me as I needed out at 530 and she made sure I was overall the sleep study was a pleasant appointment
Tatianna M.
June 1, 2024
All of my interactions have been great! Zoey W. and the admin team (Erica, Jill and Veronica are super helpful and encouraging! I felt well informed and cared for. Arriving to the facility Carrie D., made what I imagined would be an uncomfortable experience, comfortable! The facility is cozy and setup well to settle into best you can. I feel grateful to have been able to have my PSG right here in Nashville with this brilliant and capable team! Thank you! Suggestions- light dimmers in the rooms It would be great if the post-lab results appointment was pre-scheduled for patients like me who don’t have the sleep physician coming in that morning to update us!
Christina P.
May 31, 2024
Julie was great. So sweet, very thorough, and had a love for her job.
Evelyn B.
May 31, 2024
My teach was so good she really made me fill so welcome. I mist definitely will be referring people.
Stephen H.
May 31, 2024
My sleep technologist was exceptional.
Steven C.
May 30, 2024
Tanisha was excellent. Don’t lose her!
Kristin N.
May 30, 2024
Kathleen is a top notch tech. She explained every detail of the process. She has impeccable patient relation skills. She is definitely an asset to the Sleep Center, as well as St. Thomas Midtown.
Sara D.
May 29, 2024
The initial set up was terrible. I called for two weeks leaving messages before a call back to schedule. Once scheduled I called multiple times to verify and ask questions. No one called back. Then with billing. I paid what was told to me when the appt was set up. That was two months ago. I’ve had multiple Dr visits since and my insurance should pay more than I should have but no one called me back to discuss. Roger was fantastic. The rest of this process was poor.
Donlee L.
May 29, 2024
The room was incredibly, unbelievably dirty. The dust was insane. My eyelids were swollen despite Zyrtec and patanase. I cannot say enough how dusty it was. I am 37, travel frequently, grew up with smokers, and I have never in my life stayed in a dustier room.
Lauren J.
May 29, 2024
My tech was so nice and she made me feel very comfortable.
Andre W.
May 28, 2024
My time at the center was very pleasant and the staff was very friendly and helpful I can say that I have nothing negative to say and would recommend this center to other that may have to go through this testing.
Jennifer W.
May 25, 2024
Had a very good experience.
Candice D.
May 25, 2024
My Technician Tracy was awesome. I loved that she was so nice and friendly and easy to talk to. She made sure that I was always comfortable and understood every step of the process.
Maria S.
May 24, 2024
Everything was great
Scott K.
May 24, 2024
Bed was a little too firm for my taste.
Jan carol T.
May 22, 2024
My sleep tech, Kathleen was kind and very sweet. Kathleen was wonderful in every way. The Sleep Center is lucky to have her!
Sebastian L.
May 20, 2024
Our technician took great care of us. She did a great job with my 5-year-old son. Absolutely awesome!!!
Natasha C.
May 20, 2024
Betsy was amazing. She put me at ease and was very pleasant And explained everything to me as she was doing it. The bed wasn’t comfy. Super glad I brought my own pillow.
Erica C.
May 18, 2024
Tech was soo accomodating and oorganic with my apprehension She made sure I was always comfortable and came to my aid with urgency when required When it was time to wake up; it was gently and with grace I had a wonderful experience and would recommend to anyone whom is in search of sleep services I think my techs name is Andrea. I'm gonna nominate her for both the behind daisy award!!!
Evelyn E.
May 17, 2024
I was sent a packet with the incorrect date listed (for the prior Sunday) so that was frustrating rearranging our family plans to accommodate, “Mrs. T” was AWESOME! Grateful for her being able to work well with my shy 4.5 year old.
Christina G.
May 17, 2024
Teresa was amazing absolutely loved her. She made my stay very enjoyable And took the time to explain everything
Mariah R.
May 16, 2024
My tech was very nice and made sure I understood everything.
James R.
May 16, 2024
The Sleep Technologist was very helpful and friendly. I wanted to stop many times and call it a night. He talked me of the ledge several times
Robert S.
May 15, 2024
The person did my study was excellent care and bed side manner great
Leroy W.
May 15, 2024
A contact number is needed for after-hours entry in the building. An address and instructions should be provided it's impossible to contact anyone if you have a issue but the patient is required to pay a $100.00 fee if a problem occurs.
John F.
May 14, 2024
Staff was very nice
Donald O.
May 14, 2024
Carrie and Roger were very nice and attentive do my needs. Very caring team members.
Kaitlyn S.
May 14, 2024
Excellent experience! Roger was absolutely amazing with us. He had wonderful bedside manners and was very courteous.
Kristine G.
May 13, 2024
Thank you!
Hailey R.
May 13, 2024
Only thing I would do different is let people sleep longer instead of 530am maybe till 7am :)
Jo H.
May 11, 2024
Everything was very nice thanks to everyone for a wonderful stay at the sleep center have a great day thank you guys for everything
Patricia H.
May 10, 2024
Karen was very kind and attentive. I really did appreciate her!
Hayden H.
May 9, 2024
The lady that helped us and worked with my son Hayden was exceptional she was very sweet and kind and took her time working with Hayden and made the whole experience welcoming and not fearful. Thank yall again so much.
John A.
May 7, 2024
EXCELLENT DOES NOT EXIST
David M.
May 6, 2024
Very professional staff and facility.
Sophia D.
May 3, 2024
Tech was very nice and she very Attendant to my needs.She was very well mannered and concerned and knew her job very well
David C.
May 1, 2024
kathleen is the absolute best!!! there are not enough positive superlatives in the enlish language to describe how great she is!!!!
Gary H.
May 1, 2024
Roger did a great job. Communicated well. Was very professional but with a personal ear. I have a tendency to talk a little more than is necessary. He took the time to patiently listen and respond sincerely. He did a great job!
Rachael B.
April 30, 2024
Karen made sure I was comfortable and relaxed. I did not feel rushed. Felt like a mini vacation :) 10/10 recommend!
Henry H.
April 29, 2024
Our personal information was emailed to someone else, never got the hospital packet so I called to confirm times etc. the lady then sent a packet with the wrong sleep study date, seemed very disorganized. Dirty room, dusty side tables (took pictures). Bathroom smelled sour. We arrived promptly but the tech wasn’t ready to start our study until much later. My son wasn’t hooked up and ready to start until 9;45pm. We were there at 7:30pm. It felt short staffed.
Sandra B.
April 29, 2024
Mrs Cara is one of the most respectful human I have ever met. She made me feel comfortable and safe.And made me feel like I was the only patient in the facility!
Wendy C.
April 29, 2024
I felt like home they was so sweet and kind
Williestiene H.
April 27, 2024
It was an amazing experience especially the techI believe her name was Jamie she was very caring and helpful in making me feel comfortable and relaxed to do the text. Because l was very nervous
Lisa S.
April 26, 2024
Everything was very pleasant.
Kimberly D.
April 26, 2024
Everything was perfect. Muhammad was exceptional and Donna Allen was amazing in communication and setting up my appointment.
Talonda nicole H.
April 25, 2024
The staff and Technicians were amazing. They was super friendly and made sure I had what I needed and kept checking on me when needed!! An overall amazing experience would recommend this center to anyone!!
Leslie B.
April 25, 2024
Called was an impressive, knowledgeable, and pleasant tech. She made my entire experience 'over the top'
Joyce H.
April 24, 2024
Everything was excellent. Muhammed was extremely helpful.
Linda S.
April 24, 2024
My only complaint was that I was referred to the sleep center in December 2023 but could not get scheduled until April 2024. If I had a serious problem, I didn't think I would have Loved long enough to be evaluated.
Joseph D.
April 24, 2024
my sleep technologist (I wish I would remember her name!) was great. She made me feel very comfortable and was very professional. Once she put the CPAP on me it was the best sleep I've had in years! Life-changing experience. The room was like a high class hotel the bed was super comfortable the office was super quiet.
Carla T.
April 22, 2024
I would only recommend Callalyn (Icanned remember the spelling given I have aphasia). I already did a survey I finished this morning. She is the woman took care of me. I only said you only want to have her. She dealt as quickly with slowing time for me to understand. I don’t recommend someone else given you cannot speak questions except calling before 430pm or call at 8:30 and only ask for her. I had a sleep home study prior and that is when two people were no helpful. The 1st question and the last are the same question.
Laura C.
April 21, 2024
I left my sleep pillow with a satin pillowcase on my bed.
John S.
April 21, 2024
I got my appointment within two weeks because I was on a cancelation list that Dr. Valentino’s ofc recommend I do. Otherwise would have waited two months for the study.
Karen B.
April 19, 2024
Tracy was wonderful, she explained everything about what she was doing. She was very knowledgeable and friendly while maintaining professionalism
Katrina F.
April 13, 2024
My Technician was excellent. She was calming, friendly and attentive to my needs.
Stephen W.
April 12, 2024
My only issue, which was a significant problem, was noise from a TV in another room that was on at least until 1AM. It kept waking me up. There really should be soundproofing in the walls and door for rooms used to conduct sleep studies, and someone should be monitoring such noise and making sure TVs are kept at very low volume.
Dee anne S.
April 12, 2024
Very nice facilities and very nice staff!
Susan S.
April 12, 2024
Everything went well, Technologist was very helpful and kind.
Poppy C.
April 12, 2024
Tracy was incredible!!!! So wonderful with my daughter and made our stay as easy as possible! Whoever called to give instructions was incredibly unhelpful and couldn’t answer any of my questions.
Atticus K.
April 11, 2024
Ms. Ashley was very sweet and patient with my son.
Elizabeth I.
April 8, 2024
There were no instructions on what to expect regarding receiving results. As my mother's ride and POA, I had no idea I was expected to be able to facilitate a virtual visit to review the results. I received a phone call from a nurse 2 hours after leaving the facility and also after taking my mother back to her assisted living facility and while I was working. I asked the nurse if we could set a time to do this and she didn't seem to be able to answer me. I told her I would call back and when I did so I could not get in touch with a live person. I left a voicemail for someone to call me back and haven't heard from anyone, yet.
Vicky B.
April 5, 2024
Not used to Temperpedic bed or pillows. I should have brought my own pillows😊
David W.
April 4, 2024
For something that's not fun, it wasn't a bad experience
Woody M.
April 3, 2024
It could not have been better managed!
Cody R.
April 3, 2024
My tech was absolutely marvelous. Knew exactly what she was doing and had personality Plus. The other tech also was good but only dealt with her when I was mostly asleep. Would definitely use you all again . Thank you. Blessings.
Joe B.
April 2, 2024
Pleasingly different, felt like a robot, parking was great, staff worked to get me out at my requested time.
Nancy R.
March 31, 2024
Because of age! need rails in bathroom Number 5 of tests since 2009. First time to have a private Bath,
Rochelle S.
March 30, 2024
Everyone was very nice,patient and accommodating. They made an uncomfortable stay away from home bearable.
Sherrie H.
March 30, 2024
Jamie the the technologists
Barbara T.
March 29, 2024
Jamie was very knowledgeable and made everything easy and quite comfortable for me.
Megan S.
March 29, 2024
Loved my tech! I’m sorry I can’t remember your name. They were super friendly and helpful.
Marbut G.
March 29, 2024
Tanisha was a very professional tech/nurse and very attentive, especially with the several times I needed to get up during the night to urinate. Her instructions were direct and she did a very good job putting on and taking off the various testing terminals She is to be commended.
Joseph A.
March 28, 2024
Gabby was my caregiver/technologist. She is very good! She explained the process thoroughly so that there were no surprises throughout the night.
Laura D.
March 28, 2024
Not only were those things you mentioned just excellent but the technologist was so calm and pleasant that my experience was so pleasant. The room is geared to quietness and comfort so that all is conducive to a successful night. I highly recommend this sleep center.
Christine H.
March 27, 2024
Karen was friendly and made an uncomfortable situation very non threatening.
Tiffany H.
March 27, 2024
One of the pieces of equipment was acting up and I am concerned that my results were altered because of the machine malfunctioning.
Richard S.
March 26, 2024
The directions were good on getting to the location and everyone was courteous. My room was OK. I ended up listening to a dripping shower all night, so not the best sleep I've ever had. I told them that before I left - so I'm sure that will get fixed.. I didn't meet with a doctor and I was not told how/when I would get any results. So, facilities and people were nice. But next steps are/were unclear.
Barbara B.
March 23, 2024
The staft was great .
Dorothy H.
March 23, 2024
Ashley was great & very understanding of what I did during the night. Very knowledgeable about the process.
Laura P.
March 22, 2024
The technologist (Tracy) in charge of my study was excellent. She attended to my needs with great care and professionalism.
Peiman N.
March 21, 2024
MD and staff very nice
Jason W.
March 21, 2024
The sleep technologist was courteous, respectful, and helpful. The room comfortable and cozy. The bathroom was clean, so was the rest of the room.
Samuel M.
March 20, 2024
Thank you for making an awkward experience comfortable!!
James G.
March 19, 2024
The technician, Callye, was very knowledgeable, professional, very considerate of my situation. I feel very satisfied that she has resolved my sleep issue with her diligence.
Scott K.
March 18, 2024
Great experience Donna. You were awesome and explained everything and Roger was very good and very professional. Everything went well. You guys are awesome! Scott
Vera C.
March 16, 2024
Staff was great and worked great with my four year old. While booking, pricing and insurance info was not communicated—prior communication regarding cost would be helpful going forward!
Robert M.
March 16, 2024
You ask the same question, What is your overall experience, twice, why? I would have liked a cooler room, it wasn't terrible, just not how I usually sleep. Longer wires would have been nice, having to sleep on my back or right side was not optimal. Someone with GERD is advised to not sleep on the right side.
Robert B.
March 15, 2024
Well done! Great personal and professional service. Thank you!
Brian S.
March 14, 2024
Jamie was great and made me very comfortable!
Hilary M.
March 14, 2024
The bed was totally uncomfortable. I was forewarned that the pillows would not be good, but I have never touched the pillow that was that bad. I had bathed before I came, but when I got into the bed and got out a few minutes later, I noticed Black lint on the sheets. Unless that black lint was there before or unless I picked it up from the floor going to the bed I did not bring it into the room. Apparently I slept enough time to get a reading on my sleep apnea, but I doubt I slept more than 2 to 3 hours. There were holes in the walls which seem to have come from damage from furniture. It was definitely not a room. I would want to spend another night in.
Alfred H.
March 12, 2024
Carrie was great in explaining the test, what to do if I needed assistance during the night and available whenever I needed something during my visit.
Rexanne B.
March 11, 2024
My only problem is trying to get to sleep. When you’re hooked up to all those wires it makes it hard to relax.
Joseph D.
March 10, 2024
Bed and pillow is terrible. Other than that everything else is excellent! Thanks!
Julie N.
March 10, 2024
The written and verbal communication I experienced with Ascension St. Thomas Sleep Center before my sleep study was good. I was told verbally three or four times that the exact cost of my portion of the sleep study would be $225.55, and that I would need to bring that amount in cash to my sleep study. This seemed strange to me, so THE DAY BEFORE MY SLEEP STUDY, I called Blue Cross Blue Shield of Tennessee to confirm this. The customer service agent called the Center for Sleep at Ascension St. Thomas Mid-town to verify this, and confirmed that the $225.55 was indeed 15% of the total cost of the sleep study – my portion due based on what my insurance pays. In addition, I also received the request in writing to bring in $225.55 cash to my sleep study in the form of a document, which was attached to one of the emails the center sent me prior to my sleep study. When I arrived for my sleep study and tried to give Karen my money, she said I didn’t owe anything. I was flabbergasted to say
Tamra M.
March 9, 2024
I didn’t care for the way the mask felt. The doctor body shamed me by telling me to lose weight or get bariatric surgery. He didn’t offer any other mask options except pt to get used to the mask. I felt disrespected by Dr. Haynes and I’ll never return to his practice again. I’ll figure out the results with my primary care physicians. I have lost 55 pounds since June. How dare he body shame me just because I didn’t like the two mask options offered.
Kathy G.
March 9, 2024
Ashley was so friendly and professional, she made me feel so Comfortable and she checked in on me multiple times to see if I needed anything. The Sleep room and bathroom was very clean. I would definitely recommend Center for Sleep to others.
Tony L.
March 8, 2024
Really want to shout out to my sleep technologist, Tracy . She was very personable and knowledgeable. Quick to see to my every need. She is a real Gem!
Ethan W.
March 7, 2024
Jamie was an excellent sleep technologist. My 3 year old child was very inquisitive. Jamie answered all his questions and allowed him to calm down before beginning to apply the monitoring device. She was polite and made us feel comfortable. Great Job!
Taylor B.
March 6, 2024
There was miscommunication about having a sleep log completed before the study.
Trillo S.
March 6, 2024
Roger did an Excellent Job!
Susan S.
March 5, 2024
Individual bathrooms would be nice to have. I have a hard time sleeping due to lights and sound so unfortunately I had a very difficult time actually sleeping for the sleep study. Calley was my tech and she was very sweet and patwith me!
Jessica P.
March 5, 2024
My technician was great. She was gentle in nature and empathetic to struggles with sleep. Tracy made small talk and helped me be comfortable in the environment. I was called in extremely last minute and she was efficient in getting me hooked up quickly so that I could be asleep by my typical bedtime. I sincerely appreciate that there was a fan in the room. When the one in the room had a slight rattle, Tracy found me a different option without my even having to ask. The room itself was as basic, but got the job done. The blankets are very thin and not soft or cuddley. They are really only slightly thicker than the top sheet. I was quickly brought a second one upon request. I did find it odd to have the jack and jill bathroom shared between sleeping rooms. The light seeping under the door and the sounds coming from the shared space (flushing, sink water running, auotmatic towel dispenser and especially the lock/unlock on your bedroom door) are disrupting for a light sleeper.
Billy H.
March 4, 2024
They facilitate and staff are second to none very knowledgeable of what they do very pleasant to deal with Dr Haynes is very good
Linda C.
March 2, 2024
Great Service!!!
Andrew M.
March 2, 2024
Farman was wonderful!
Robert R.
March 2, 2024
Great experience
Linda S.
March 2, 2024
Need solid shelf in bathroom to use when getting dressed to go to work. Needed place to place makeup and toiletries. Perhaps a tray to go over the sink will be sufficient.
Betty W.
March 2, 2024
I had difficulty falling asleep but that was a “me” problem and not anything to do with center. The tech helped me in every way possible and was extremely helpful and kind.
Barbara M.
March 1, 2024
Abby was a great tech. She was professional, personable, and very welcoming. And her demeanor helped me relax about the sleep test.
John W.
March 1, 2024
My only criticism is that I was sent an annoying number of reminders / confirmations pre-appointment. The experience itself was great. The sleep tech was very professional.
Nancy V.
February 29, 2024
Gracias
Debra C.
February 29, 2024
Jamie is the kindest person
Evie S.
February 29, 2024
It was cold in my room and I even doubled my blanket. My tech got me another blanket though.
Michael L.
February 28, 2024
Thanks
Sherrie H.
February 28, 2024
Karen was very kind, knowledgeable and friendly. She made me comfortable and went out of her way to do everything she could for me. I’m glad I chose Rutherford Co. for my sleep study.
Margaret J.
February 27, 2024
I feel that a private bathroom for each patient would be more appropriate. I know there were two bathrooms and only two patients but for some reason they used the one I had already used and we had to walk into the hall to get to it.
Jamison D.
February 27, 2024
Sleep tech was awesome! She’s very knowledagble and made me feel very comfortable.
Donna C.
February 25, 2024
It was very nice, clean room and very quiet. The lady at the center was very nice ,friendly and helpful .
Sandra P.
February 24, 2024
Janie eas excellent in her care for my stay. Her professionalism was superior. Would recemmend the center & per to anyone requiring a sleep study.
Joe C.
February 24, 2024
The tech was fantastic. Overall, it was a great experience.
Regina C.
February 23, 2024
Tracy was very nice and took great care of me. Thanks Tracy!
Darren K.
February 23, 2024
My sleep tech was understanding yet assertive, concise yet kind, and very thorough in her instructions, attention to detail and attentiveness to my concerns. Please commend Tanisha (sp?) I didn’t know what to expect and a retired Army Special Forces Soldier with PTSD felt very safe in her capable hands.
Kimberly S.
February 23, 2024
I didn’t realize the door was on the side of the building so instructions for that would have been nice.
Isaac N.
February 22, 2024
Caring staff and decent care environment
Kimberly R.
February 21, 2024
Thank you all so much!
David H.
February 20, 2024
The technician that worked with me was very excellent. Some problems with the equipment, but she was very patient. I would highly recommend her in your facility to anyone
Tatyana L.
February 19, 2024
Was a great experience for my sister. She was nervous at first, but the technologist made her feel more calm.
Meghan R.
February 17, 2024
Jennifer was my sleep technologist. She made me feel very at ease throughout my experience.
Allison G.
February 17, 2024
Technologist was very good at explaining process and demonstrated compassion and professionalism.
Jennifer C.
February 16, 2024
Jaime was amazing last night. She made me feel comfortable and relaxed. Even when she had to come into the room after falling asleep she was super kind and I could tell she wanted to get the task finished so I could go back to sleep.
Deborah C.
February 15, 2024
Very nice experience with such a lovely person doing my test!
William B.
February 14, 2024
Excellent staff especially Kathleen
Travis W.
February 13, 2024
My technician, Betsy, was wonderful.
Pamela W.
February 12, 2024
The staff was very pleasant and very professional.
Clyde W.
February 10, 2024
Jamie and her assistant were both excellent! I received very good attention and care the whole time I was there. Questions that I had were answered sometimes before I had a chance to ask them. I cannot think of anything that I thought could be improved or changed. Clyde B. Woodruff
Lonzie B.
February 10, 2024
Jamie was very informative & quick to respond to all our needs would definitely recommend this center to family & friends. Easy access & location & parking were very convenient
Mayah J.
February 9, 2024
Our tech, Jamie, was incredible! Very kind, gentle, thorough and very accommodating!
Susan M.
February 9, 2024
My sleep study was a good experience. Very calm place.
Ana F.
February 8, 2024
I don’t have received information about my tés.
Caleb joe D.
February 7, 2024
I had a very restless sleep. My bed was too firm which made trying to get comfortable very difficult. The room was a little hot but Callye, the sleep technologist, gladly setup a fan for me which helped a lot. She was very helpful and informative! If I have to get another test, I would request to be scheduled with her.
Lori M.
February 7, 2024
This was my second study. I had a wonderful experience both times.
Joan J.
February 7, 2024
Sleep study is not ever pleasant. However this facility does an excellent job making you feel comfortable.
Michael Z.
February 6, 2024
Betsy made my Sleep Study a Dream! She was very attentive and did a Great job making me feel comfortable throughout the entire process! Mark Spiceland did a Great job fitting me in on the same night that I called to set-up the Sleep Study!
Jennifer R.
February 6, 2024
Should be asked in advance if you sleep in a certain side of the bed. It’s hard enough for me to sleep but add that. Really frustrating when I saw another room open that was opposite but not offered. Need better detail instructions of what to expect once they start. Is there a way to have softer light instead of main light on while getting hooked up. 1 hour later than normal to bed didn’t help Need nightlights in bathroom so tech doesn’t turn it on in middle of night. Softer hallway lights Was told to sleep on my back for a while and when I said that’s not comfortable a sigh.
Randi P.
February 5, 2024
Tracy was my tech and she was great!
Dana A.
February 2, 2024
Kathleen did an amazing job. She made me feel at ease. I do not like sleeping anywhere other than my home. She did great at explaining everything in great detail. She gets a 10/10 Only issue I had was the bathroom door didn’t have a handle or anything to hold onto so opening and closing was very difficult. Bathroom gets a 4/10
Terri H.
January 31, 2024
Carrie was super awesome. She explained everything in a manner that I understood. When she had to wake me up She was professional. She didn't startle me when awakening me which for me is rare. When she put on the cpap machine she explained everything thoroughly to where I could understand it. She was kind and considerate. We need more people like her in the Medical Field. Her mannerisms are what I hope I bring to my new career in the medical field. Carrie made the experience very pleasurable and she helped alleviate my nervousness! She was very professional!
Patricia N.
January 31, 2024
My sleep technologist was awesome! She was kind, considerate, very informative, and overall efficient at her job! I would highly recommend your program, based solely on the experience that she provided.
David A.
January 27, 2024
The sleep technician was amazing. I was there with my husband. He suffers from memory loss due to a brain injury in Viet Nam and uses Inspire. She was so understanding & concerned that my husband be comfortable & calm. When we left my husband commented over & over how wonderful & kind she was. I stayed in the room with him in the recliner and she did everything possible to help me be comfortable for the night. It is always a gift to meet someone like her who is professional AND kind. If I could make one suggestion (which I know can't be changed without a total reconfiguration & remodeling) it would be to have a private toilet for each room. The shower for us was not needed but just a toilet & sink that was private would have been nicer. That is the only reason I would not give excellent as overall experience. It is impossible not to hear the neighbor when they use the toilet & vice versa. For people who are very private as my husband is, the shared toilet is not the best option.
Jerry L.
January 27, 2024
Tech was great! Had the best bedside manner!
Allison C.
January 26, 2024
The tech (farmer) was very knowledgeable about the process and was very kind when assisting me through this process! I will rate her a 10!
James P.
January 26, 2024
My nurse was very helpful and kind . Was always there when I called.
Victoria K.
January 24, 2024
Katherine was amazing!!!
Donna L.
January 15, 2024
Comfortable, very informative covering what to expect, application of leads, different types of mask and fitt. Intervened as need during the night to record correct outcomes. Gave instructions on who would get results and what and how my doctor would respond to test results. Teck Cassye was superb! Bed was very comfortable!! Overall a truly great experience.
Charlene T.
January 15, 2024
Did not appreciate having to go out of my room to use a shared toilet ( with a man that did not flush adequately), too hard for a with walking difficulty. Also testing unit needs to be portable so patient doesn't have to call technician every time need to use bathroom. Need a comfortable chair in room for patients who have back issues and are not accustomed to watching TV in bed. Mattress needs turned lumpy and sagging on testing side from very large patients using the same side.
Jennifer C.
January 13, 2024
The only comment I would give is that the TV in the room went to blue screen instead of off when powered down. Fournam was my tech and she was amazing. She was thorough explained every step of what was going on. It was a strange experience for me, being all wired in and Fournam was kind and took her time to make me feel comfortable with the process. I like that we are asked to be there early to allow time to decompress and relax in the space.
Ruby B.
January 12, 2024
Everything was wonderful, just could have been warmer
Eric S.
January 12, 2024
I loved my stay at this facility. The staff was great and I felt comfortable.
Carol P.
January 11, 2024
Jen was perfect in every way!
John M.
January 10, 2024
Betsy was the Sleep Technologist that talked me through the study process and procedures. And she knew how to attach the wiring harness to my head and body and did a great job. She also quickly responded when I asked for help to use. Bathroom etc. The bedroom was way too cold and I couldn’t read the thermostat to warm the room up. Heavier blankets should be available for those of us who need them. The directions to get the Sleep Study facility are not easy to follow. I walked around for at least 45 minutes trying to find. But the supervisor volunteered to come outside in the cold and drizzly evening to lead me to the facility. I think his name might be Alan. Nice guy and really helped me.
Ana L.
January 10, 2024
My experience with the technology and the professional lady was excellent, the room clean and comfortable, all was very excellent, thank.
Robert S.
January 9, 2024
Rooms and bed cover need to be freshened up.
Joseph B.
January 8, 2024
I would highly recommend family/friends my room was clean and the bed was the comfortable my sleep technologist was very nice and perforphanal
Brent M.
January 8, 2024
Everything went great!
Mary A.
January 8, 2024
Very comfortable with people and facility once I found it.
Sidni N.
January 6, 2024
My tech was great. Very informative and kind. I was very comfortable with him and the room was clean and spacious.
Zander W.
January 6, 2024
Mahmoud was not very professional. I was not pleased. There was no instructions on what happens whenever my son started the sleep study. After my husband and myself were talking the man came in the room without knocking and told us to be quiet and sit together to talk. The way he said it and as we were not given instructions about how the test worked before hand this was out of line. He also did NOT knock everytime he came in the room! Then he didn’t wear shoes after 11:30! He came in my son’s room without shoes on, just socks! The woman we had as well her name started with an F was AMAZING! She was so nice and polite! But as far as Mahmoud being our sleep tech (watched him) was terrible! Our son’s machine went offline for 10 mins and he never came in the room to fix it! We have to “talk” for him to come back in. I would love for a manager to call me and discuss this and how we were treated by this man!
Ellery W.
January 3, 2024
Sleep teck went out of her way to help me find a mask that would fit. In three tries I have never been completely satisfied with one particular mask. I may have to give up the effort. Mg face can’t handle any mask. Not much sleep during the night. My teck sure tried. I ended up with a soft, hard to keep from leaking. air. I don’t see how having a mask will work for me. In not so be it.
Robin H.
January 3, 2024
Technician very courteous and professional
Christopher M.
January 3, 2024
Erica in the Nashville office who set up my appointment was very helpful and Jenny my Sleep Technician made it a great experience.
Daniel W.
January 1, 2024
Caylee, my BIPAP sleep tech, has been a game-changer for my sleep quality. The personalized settings and ease of use make bedtime a breeze, contributing to more restful nights. Grateful for the positive impact on my sleep routine!
Abby K.
December 30, 2023
Thank you for your patience and kindness
Travis R.
December 30, 2023
Tracy (not sure if that's the spelling) is doing a great job!
Patricia F.
December 29, 2023
Tracy was an excellent Sleep Technologist. I had some anxiety going in not knowing what to expect and she was very kind and answered all my questions. I do believe the mattress needed to be rotated so that it would be firmer.
Neal S.
December 28, 2023
My sleep technologist, Tracy, was awesome.
Kimberly K.
December 27, 2023
Unfortunately my client had to be sent to ER due to breathing issues. The concern that I heard when contacted was unbelievable. The professionalism was exceptional. I really wish I could tell you the technician’s name but I do know that she has been a nurse 20 years and she showed the true meaning of caring!
Anthony C.
December 27, 2023
Nurses was extremely professional and super nice and helpful
Nathanael C.
December 23, 2023
Jamie (the Technologist on site at the time of my study) went above and beyond to make sure I felt safe and comfortable there. I stuggle with anxiety, ptsd, and panic attacks which sometimes are triggered by new environments. Ms. Jamie recognized the signs of my issues when they started happening and calmly talked me thru the entire process every step of the way to help minimize the triggers of those attacks aswell as found common interests (I enjoy my work and learning about others jobs) and talked about those interest as to help distract me from said triggers and minimize the attacks. Furthermore when my psnic attscks did hit she simply paused what she was doing (instead of trying to force me thru it) and calmly and patiently talked me down and back to normal before continuing. Overall: facility is 4 star (nothing wrong with it but nothing super special either) but on a scale of 1-5 for staff I would rate everyone a 10. Facility is standard but staff is beyond excellent. 5 stars!
Luzell S.
December 22, 2023
The Technologist was excellent 👌 well please
Samuel D.
December 19, 2023
Nearly impossible to sleep in those conditions. Having to wake up at 5:30AM was pretty rough, particularly after not falling asleep until 2AM. Am I going to be debriefed? I realize it takes time but it would be nice to at least know something.
Mark O.
December 19, 2023
I did not have a very good night, but that was not any fault of the facility or the technician. She was actually very understanding and helpful while I was having difficulty. One thing I might suggest for the technician is that when testing the Inspire Sleep remote before I left, it would have been helpful to have her remind me to turn the device off after turning it on to test. Because of the start-delay, I had driven away from the facility and was brushing my teeth when the device activated (after the start-delay period), so thankfully only had to go to retrieve the remote from my car to turn off the device. I'm glad it wasn't at home or a long way from where I was! I bear responsibility for this, but it would help if the technician would remind me.
Michael C.
December 17, 2023
Wonderful, trouble free experience. Tech was very nice and helpful.
Philip H.
December 15, 2023
The technologists was excellent! Very calm and explained the process for the night . She was there when I called and kept me informed throughout the night. My procedure went great and I went on to work and function without an issue.
Robert B.
December 15, 2023
Pleasant and efficient care by Tanisha. Highly recommend
Randy N.
December 14, 2023
Jamie was courteous, knowledgeable, professional and thorough. I hope that the sleep study provides the necessary information to address my sleep issues. The hot water heater must be located far from the hallway bathroom, as I was never able to get hot water to the sink.
Brian Y.
December 13, 2023
Due to MY sleeping issues, I have to sleep in a recliner. Unfortunately the recliners in all the rooms are uncomfortable, by any standard. Of course as y’all know, between the wires hooked all over your knoggin, and uncomfortable recliner, then throw a mask over your face, y’all certainly have a challenge. I’ve been to 3 sleep appointments, between my own issues, and the formentioned conditions, probably not enough sleep occuring. However it’s no different than being at home, don’t sleep here either, just don’t have as many challenges preventing the chance.
Miguel R.
December 12, 2023
I love the care and nice they was with me
Alan B.
December 12, 2023
Great experience, well run and excellent technologist!
Elaine L.
December 9, 2023
I felt comfortable and my needs taken care of. Friendly staff and responded when I needed help. Excellent!
Teresa G.
December 8, 2023
The bottom sheet on the bed was loose, not tucked in well. The appearance made me wonder whether the sheet had been changed.
Audrey K.
December 7, 2023
Staff made the entire process so easy! The sleep techs was friendly and helpful. Highly recommend!
Theresa C.
December 7, 2023
The bed and pillows need to be updated!!! My tech was outstanding!!!
Penny N.
December 7, 2023
Tracy was so kind and helpful.
Mary S.
December 7, 2023
The whole experience was very good. My technician was excellent! She had an amazing bedside manner, and was attentive to all my needs!
Eileen W.
December 7, 2023
I had a wonderful experience and I actually enjoyed i!
Nancy J.
December 7, 2023
They were all great, professional and very helpful to me.
Karen B.
December 6, 2023
Have a Blowdryer shampoo and conditioner in the room because of glue on hair you have to take a shower in my opinion before you leave
Lydia L.
December 6, 2023
This was a very comfortable environment, and I felt at home. The staff was very professional and kind. Thank you!
Julie F.
December 6, 2023
Very caring and responsible employees. I felt very respected
Windy S.
December 6, 2023
Please make the hot water is working in the bathrooms. It was not working when I was there.
Hudson H.
December 5, 2023
Our sleep tech was amazing. He explained everything very well!!
Charles S.
December 2, 2023
The staff was outstanding.!
Terri Z.
December 2, 2023
Technician was professional and courteous. Everything went smooth. I would definitely refer anyone to this sleep center.
Tonya J.
December 2, 2023
Im currently in AFib and cancer scare. I needed this study as well as other test before they can put me under. The Center was able to gwr this side moving along and I thank you for that. I knew this was a sleep study but with everything else going on I was a little nervous and of the unknown. Jamie was the best! She made me so comfortable, she was very attentive to all my needs and explained everything to me. She even explained to me why my heart doc was testing for sleep apnea (which I didn’t understand). Jamie, generally appeared to love her job, her patients and helping them in bettering the quality of life. She isn’t there just for the paycheck as so many are these days. Words cannot express my gratitude to Jamie for making this process lovely, the center for the speedy study and Dr Alexander. The entire experience has been great! Thank you again, T. J.
Atalie W.
December 1, 2023
It was a nice place however our room was really hot because the air was not working.
Carol H.
November 30, 2023
I was very surprised that I was able to sleep as well as I did. At home, it us not unusual to wake up 3 times a night! The staff was super and explained everything thoroughly.
Barbara E.
November 29, 2023
My appointment was originally scheduled for March of next year and because of a cancellation I was able to have it done on 11/28. With that said, I didn’t have the opportunity to receive the normal package or information prior to the study. Jenny was amazing and put all my concerns to rest. She was patient kind and attentive.
Stephen N.
November 28, 2023
My tech was very friendly and professional. His beside manners were second to none.
Donna L.
November 28, 2023
Teck/ Jenny was very though, informative and responsive to any need I had. Great experience!
George H.
November 28, 2023
Would like to talk to a sleep Dr. About Inspire System va will not approve But I have medicare and private insurance. Just wanting to find out info And eligibility
Joann K.
November 26, 2023
My sleep technologist, Jamie, was very professional, knowledgeable and friendly. She made me feel comfortable and explained everything she was going to do. She is an amazing asset to your facility.
Carter M.
November 25, 2023
Our sleep technologist was absolutely INCREDIBLE. She was so very nice and patient with my 4 year old and I am so grateful for that.
Jamie D.
November 24, 2023
The sink and toilet layout was not very well thought out. Also, the pocket door for the bathroom was heavy and hard to maneuver. I prefer either a much lighter pocket door or a regular swinging door. Tanisha was Amazing!! I loved that my husband was able to hang out until closer to bedtime.
Claude S.
November 22, 2023
The facility and technician working with me were excellent. The fair rating is due only to my personal experience trying to wear the CPAP mask. The technician tried very hard to help me but I won’t be able to sleep in the mask.
Michael N.
November 21, 2023
The doctor is excellent and very professional and informative and the technician was great also
Andres R.
November 20, 2023
Very good
Keillor B.
November 19, 2023
Jamie was absolutely phenomenal! Bedside manner was incredible. So kind and knowledgeable!
Annetta S.
November 18, 2023
Great experience! 1st class from beginning to end. Completely satisfied.
John H.
November 18, 2023
Bathroom should have a hook to hold monitor for men. Difficult to hold a monitor and use the facility at the same time. And I would be nice if the bathroom were in the bedroom. For somebody who gets up several times a night to use the bathroom, it’s difficult to fall back asleep after walking across the hall into a very brightly lit bathroom.
Jacqueline G.
November 18, 2023
I had to reschedule, but I can’t wait to get my appointment. My experience was great just with the phone service.
Julianna H.
November 18, 2023
Tracy was fantastic, very accommodating sweet and informative.
George C.
November 17, 2023
I’ve had three slept studies in the past which I was not available to complete because of claustrophobia. At my test last evening, Carrie put me totally at easy and I was able to complete the test with no issues, whatsoever. Every single element was explained in layman’s terms so I felt at ease with every step.
Jason H.
November 17, 2023
Hard to sleep with soo Mary cords...they could be longer..
Brian H.
November 17, 2023
Great nurse !
Vernell H.
November 16, 2023
I wasn’t given any instructions before I left the center. When I went in to take a shower to get the goop out of my hair, it was obvious the shower had not been cleaned because there was a wet towel and wash cloth in the shower. The associates were very friendly and professional and helpful when i asked questions. The experience with the sleep study was positive.
Robert P.
November 16, 2023
We had the sweetest lady to work with Robert. He is special needs and she was amazing with him
Deanna F.
November 15, 2023
The staff and sleep tech were awesome! Very friendly and professional.
Janice W.
November 15, 2023
My sleep technician Kerri was very thorough, accommodating, professional, personalabe and knowledgeable. It was a pleasure to have her as a technician. She made using the C-Pap machine easy. She fitted me properly and did not force a fit or rush. She was very attentive during my entire stay and wanted to make sure that I was comfortable. If all of your sleep technicians were like Kerri, the Sleep Center would be highly recommended by all.
Adam A.
November 15, 2023
Calley was very pleasant and friendly very well informing with my questions.
Andrea H.
November 15, 2023
Kathleen was very informative and helpful. She made sure I was comfortable and had everything I needed.
Frank J.
November 15, 2023
I had no complaints everything good.
Ava M.
November 14, 2023
On my initial call I was told that I would have a bed in the room with my daughter. Upon arrival I was informed that I was in a room with a recliner because the room with the second bed was being used. I received multiple communication in the form of text and calls reminding me of my appointment, asking me to confirm (an excessive number) but in none of those communication did anyone share the change to my room accommodations. If they had, I would have asked to reschedule as I’m 33 weeks pregnant
Pamela B.
November 12, 2023
I told the tech running and monitoring it made me very comfortable. Friendly and professional. I would recommend the facility very highly.
Vickie B.
November 10, 2023
Tracy was the tech and she was WONDERFUL!!!
Demario B.
November 10, 2023
The evening of the sleep study for my son DeMario Bonds 11/09/2023 . Are appointment was at 7:30 pm of course we left home at 6:45 to arrive on time. Traffic was terrible. Of of course I use a CPAT machine too and left mine got to Sam Ridley Parkway realizing I had left mines. I had to get off of Sam Ridley Parkway and call to them I would be late because I didn't have my CPAP machine. The Nurse was so nice and stated they that I could use one of there's. And to come on. To me that was so considerate and concerning not only for my son ,but for myself and that what I call EXCELLENT SERVICES. THANK YOU SO MUCH FOR THE HOSPITALITY . The Curry & Bonds Family
Brian Y.
November 9, 2023
Tracy was awesome
Sara R.
November 9, 2023
When making my initial appointment I was bummed out that it was already booked up a few months out. I asked Erica if she could put me on any sort of cancellation list. She called me a few weeks later to let me know about a cancellation and I hopped on it!! She was my hero that day and even told me she’d bring me Chik-Fil-A for breakfast in the morning. That night I had the most wonderful tech. Jamie was so incredibly kind, warm, and welcoming. She checked on me and made sure everything was great at all times that I felt like I was on a mini vacation at her own bed-and-breakfast. The staff here is top notch!
Danielle W.
November 9, 2023
Loved my techs, they were certainly attentive and informative
Joyce K.
November 8, 2023
My Tech Caylle, she was very direct & knowledgeable by communicating very well about this Sleep Study.
Sidney P.
November 8, 2023
Everyone was very professional and just amazing experience !
Robert L.
November 8, 2023
Everything was great
Evelyn L.
November 7, 2023
The nurse was Great!
Betsy R.
November 7, 2023
I was, of course, kind of nervous about having the sleep study done, but everything there was absolutely great! Karen, my tech, could not have been better. I will definitely recommend to friends who need this study to St Thomas.
Kimberly E.
November 6, 2023
Everything is good. Thanks
Jamie D.
November 5, 2023
Ashley did a great job. I appreciate her professionalism and getting in and out promptly and her attention to my comfort and the cup of Joe to get going in the morning.
Carroll R.
November 5, 2023
Ashley was Amazing!!! However, the building does not have the address on it and the directions to find the center at night was awful and NONE of the nurses coming out of the hospital knew anything about what, how or where the sleep center was. I left this morning at 3:30am and it felt very dangerous because it was dark, no security and parking was easy but dangerous looking and scary.
Wanda H.
November 5, 2023
Tracey/Technologist Was Wonderful
Shawn K.
November 4, 2023
The experience was professional and clear from start to finish.
Hattie D.
November 4, 2023
I truly enjoyed my stay, My Sleep Technologist was excellent, she made me feel welcome and safe.
Karen S.
November 3, 2023
This was a great experience.
James B.
November 3, 2023
I slept well
David S.
November 3, 2023
Great experience, very helpful people.
Matthew F.
November 2, 2023
The rooms to stay in were very disappointing, kinda like a motel 6 type of vibe and only had a full size bed in the room. Also did not have a connecting bath and overall was not appealing to stay in. They said it was going to be like a hotel but is definitely not the kind I would stay in. The sleep technologist was great and very kind, it was simply the room that did not make the experience good.
Janice A.
November 2, 2023
Made what could have been an unpleasant experience very good. I will, and have already, recommend to others. Thank you for your assistance.
Melanie W.
November 2, 2023
Pleasant experience. Jaime was awesome.
Olivia D.
November 2, 2023
My tech, Alex, was wonderful!
Ginger G.
November 1, 2023
My tech was amazing! She was so accommodating to everything I needed! The recliner did not work.
Richard W.
November 1, 2023
This was a new experience for me. The staff were friendly and efficient. She made sure I knew what was happening and what to expect each step of the process. The facility is comfortable and the team made sure I understood what was happening and what to do if I needed anything during my stay.
Judy A.
October 31, 2023
My overall opinion is that I was very satisfied with my stay.
Stephanie L.
October 27, 2023
It would be nice to not have to share a bathroom.
David H.
October 27, 2023
Staff was professional and competent.
Alan M.
October 27, 2023
Great facility and treatment.
Kenneth M.
October 26, 2023
Technician was grand very polite and caring, she made this experience very pleasant!
Michael S.
October 26, 2023
The room I was in did not have individual thermostat control (it was broken/ not working) and the room was very warm, making it very difficult to sleep during my exam. All other aspects of the stay were good.
Amanda R.
October 25, 2023
Sleep tech was amazing
Fred R.
October 25, 2023
The staff is excellent and very attentive. This is my second time at this facility, and was as good as the first time.
Frank K.
October 23, 2023
I did not complete the study because I had no tolerance for the breathing apparatus. I decided that I would not use a CPAP machine at home if I had one.
Lois N.
October 23, 2023
My mom's experience was was very positive. Our technologist, Roger, was super courteous and kind. He explained everything he was doing and was very thorough. The room was very nice and accommodating. Thank you for a very pleasant experience. Jo-Ann (daughter)
Tammy R.
October 22, 2023
Tracy, the sleep technologist, was phenomenal. She made me feel very comfortable and took excellent care. She explained the process and made sure I was comfortable.
Elizabeth S.
October 21, 2023
I was really impressed with Jaime …she was very personable, knowledgeable, and professional…I will definitely recommend y’all’s facility to anyone needing a sleep study…
Elizabeth D.
October 20, 2023
She was very prompt on response for help prompt right now
Randall O.
October 20, 2023
Farmer was very good!!!
George H.
October 19, 2023
Staff very pleasant and attentive to my care. Thoroughly enjoyed My test and everything was great.
Katashai B.
October 18, 2023
Carrie my Sleep Technologist was amazing. She was super nice and explained everything to me that was taking place. She made my experience amazing!!! Please let her know this!
Michael B.
October 18, 2023
Need to let your maintenance dept know You did not have hot water at the sink or shower. I had to drive all the way back home to shower instead of being able to go to work
Carol W.
October 17, 2023
Kathleen was my technologist and was great from start to finish. I would definitely recommend this facility to everyone.
Elizabeth B.
October 17, 2023
The loud talking and movements kept me from falling asleep.
Jose D.
October 17, 2023
Muy buen trato y el personal muy amable
Nancy A.
October 17, 2023
Tech was kind and considerate. Facility was immaculate and comfortable. I felt secure.
Janet S.
October 14, 2023
I was nervous about the entire experience. However, the staff was so kind, and helped ease my stress... and the coffee was not bad
Leon T.
October 13, 2023
Chelsey was awesome
Ruby P.
October 12, 2023
I didn’t expect to be able to get any sleep with all of the equipment being attached and being in a strange bed but I slept very well despite everything. Everyone were very nice and extremely professional. I am much more optimistic about getting my insomnia and sleep apnea under control after my night at the sleep center and my consultation with Dr Haynes.
Ethan N.
October 12, 2023
Tracy was great! She was very personable made my 15 year old & I very comfortable.
Ladonna P.
October 12, 2023
I would not blame the workers because were very nice. I just am not liking the test.
Alesia M.
October 12, 2023
The tech for the night, G, was above and beyond!! He was kind, caring,attentive and just one of the nicest people I’ve met in a long time. His passion for his job was very evident. He made a stressful night so much better!
Ashley P.
October 11, 2023
Kathy was amazing, great experiemce!
Salwa N.
October 9, 2023
The nurse were so experienced and so helpful I recommend everyone to go there so happy that I stayed and had lot of experience thank you again
Donnie D.
October 7, 2023
You are blessed with Farman she is a wonderful person and very professional
Teal F.
October 7, 2023
McGuire was awesome!
Craig K.
October 7, 2023
Finding the location was a little bit confusing based on the directions in the packet that I was originally given. After a phone call, it was explain to me and I was able to find it.
Madylin C.
October 6, 2023
My tech Jamie made my experience very easy , she was so attentive and professional.
Jimmie D.
October 6, 2023
Tech was very friendly an knowledgeable about everything She was very helpful during my stay.
Christine W.
October 5, 2023
The sleep technician Mr. McGuire was amazing ! Very nice, professional and informative, step by step, made me feel calm .
Timothy G.
October 5, 2023
Alex was very professional and the Hendersonville crew and facilities. Where very nice and should receive many accolades
Tara O.
October 5, 2023
Parking info would be helpful
David C.
October 4, 2023
Caylee,my tech.was really good and helpful througl the whole night.
Reagan N.
October 2, 2023
the girl we had I believe her name was Alex.... was absolutely amazing with my daughter
Karen P.
October 1, 2023
Everyone was great, but Kendrick was excellent! He was so nice and personable. He made the experience so much more relaxing and made me feel like my experience mattered to him.
Charles W.
September 30, 2023
Jamie was very personable and professional
Donzala G.
September 29, 2023
Everyone that I encounter prior to my sleep study was very professional and they had such a beautiful and kind spirit, My tech for last night, G was the best , he was very knowledgeable about what test and explaining in a way so I could understand. Everyone was very cordial. They made you feel as if you were truly special . The team last night was dynamite and they worked very well together.
Eden H.
September 29, 2023
My daughter was very nervous and anxious about the study but our technologist (Tracy I believe was her name) made her feel so calm and at ease. My daughter didn’t cry once, which was very surprising to me! Thank you so much!
Larry B.
September 29, 2023
Clean, well equipped facility and friendly staff.
Jerome T.
September 26, 2023
I would like to thank the wonderful staff and the doctors. I felt very comfortable and relaxed.
Charity B.
September 26, 2023
Everyone was very nice and helpful.
Jean B.
September 25, 2023
Kaylee, the sleep technologist was excellent. She explained what all the electrodes were measuring and how I would be monitored throughout the night. She also did everything she could to help make me comfortable.
Georgia J.
September 24, 2023
Had a pleasant experience. The facility and room was very nice and clean. Ashley was my nurse and was wonderful. She clearly explained the process . Thank you for the service provided.
Renee H.
September 22, 2023
The room was clean the room was nice the nurse was vice nice he
Phillip H.
September 22, 2023
Karen is great!
Ariana P.
September 20, 2023
I am spacing on her name, but she was great! This was 9/19 in Murfreesboro
Durward B.
September 20, 2023
Alex was very professional.
Niccolette P.
September 20, 2023
The sleep technologist and the physician were great. I do suggest that in the future the technologist should remind patients that they are being recorded even though there is a sign. Once in my room I was given a lot of information and the entire the sign was blocked by the technologist and even though I knew (not from being told), it never crossed my mind. I did not notice the sign until after changing into my pajamas and sitting in the chair so a reminder would be helpful. Also the bed was very uncomfortable as 5woke up stiff and with back pain so maybe a good mattress cover would add more comfort if a better mattress is not in the budget. And lastly, I would like to note that not everyone I spoke with over the phone was friendly or professional. The first lady I spoke with was a little rude and short when scheduling and discussing payment, but the lady that called the day before my appointment to ensure there were no questions was great.
Dianne K.
September 18, 2023
Kathleen was very professional and put me at ease. She answered all my questions
Judy T.
September 15, 2023
Ashley made it much easier then I expected. She was so sweet and knowledgeable. Thank you Ashley. Judy Taylor
Melva P.
September 13, 2023
Great staff !!
Aliceia P.
September 12, 2023
I sacrificed a lot of money for my study. I was so miserable during the study because of my other health conditions. I'm trying not to worry that my results didn't come through accurately. I kept having to urinate throughout the night and was in so much excruciating pain. I know that I aggravated the person that was assigned to help me. I wasn't told how I will find out my results. I try calling and left a message it's been over a week and I was never called back from before my sleep study happened. I had only a couple of questions about how to be prepared for the study. No one has returned my call and I never get an answer.
Joshua M.
September 11, 2023
Kathleen did a great job! She made me feel comfortable during my stay and made the whole process easy. Very good at what she does.
Kenneth H.
September 9, 2023
You need to provide something that will get all the goop from the leads off your head
Heather W.
September 9, 2023
Got lost in the building trying to find it
Benjamin S.
September 7, 2023
Great staff!
Ernest H.
September 7, 2023
Geraldo, aka “G”, was my contact person at the center. Not only was he very professional, but was extremely kind and patient as he made me feel comfortable with my first time in the lab. His kindness allowed me to ask questions related to my session and reasons for being there as well. I can’t thank him enough for such a wonderful experience! All of the Ascension’s Staff has always been a pleasure and very accommodating. Keep up the great work!
Vickie R.
September 6, 2023
Bonus - got a coffee from freshly-brewed pot before late departure.
Daniel H.
September 4, 2023
The technologists were amazing and easy to work with. They explained everything and were very helpful.
Judy H.
September 3, 2023
I think that the rooms definitely need to be updated.
Robin W.
September 3, 2023
The bed was to hard for me
Lillian C.
September 2, 2023
Millet (sp?) was fantastic and a true blessing for our nervous child.
Yolanda F.
September 2, 2023
My experience was rated good because I struggled not being in my own bed and it was uncomfortable. But that was me, everything else was excellent.
Reva O.
September 2, 2023
I had a great person doing it and explained every thing as he was doing it
Matthew M.
August 31, 2023
That bed is hard as a rock
Leo F.
August 31, 2023
Sleep center facility itself was very cold, had to turn A/C up in my room and get extra blanket. Aside from that, everything was great!
Nicole F.
August 30, 2023
Karen was very kind and attentive and thorough.
John T.
August 29, 2023
Everything was wonderful. Although I was told I would be sleeping in a recliner as the parent. I was not aware it was a recliner that barely reclined. Making adjustments to these accommodations would be nice for family with the patient. G was wonderful! Knowledgeable, polite, and attentive. He should be cloned in the healthcare world! Thank you!
Myer L.
August 27, 2023
Erica took wonderful care of me
Jeanne H.
August 27, 2023
My technician, Tracy, was professional, knowledgeable and also kind and generous! She had the same cheery demeanor when I left that she had when I arrived! No matter what I asked or what I needed, she provided it with a wonderful attitude! SHE made the experience palpable !!!!! Give her a raise!!!!!!
Brooke E.
August 26, 2023
McGuire was an excellent tech. Helpful, respectful, great communication.
Sherri W.
August 26, 2023
Farhan was wonderful! I as an RN really appreciated her care!
Tressie S.
August 25, 2023
Bed and pillow very comfortable would have liked too have more pillows but overall very excellent experience
Jodi J.
August 25, 2023
Technician was wonderful! She was very friendly and explained everything and answered my questions. She was very thoughtful and compassionate and made me feel quite comfortable. Tracy rocks!
Raymond S.
August 25, 2023
My Sleep Technologist, Jaimee, was excellent. She is a very friendly and caring person and a highly competent medical professional. She answered all of my questions and I had great confidence in her medical skills.
Amanda J.
August 24, 2023
My sleep Technolist was AWESOME!!! Loved her!!! Only thing is I left My pillow lol. That was my fault.
Ilya V.
August 24, 2023
My only complaint is that the mattress was very uncomfortable and made my hips and back hurt.
Terri G.
August 23, 2023
The Sleep Technician was friendly and helpful. Great job
Jayne D.
August 21, 2023
Farmin was wonderful!
Gary C.
August 21, 2023
The nurse was very courteous and knowledgeable. The room was clean ,but the bed was a bit too firm.
Misty R.
August 19, 2023
Kendrick was very good. Great with patients and attentive. You should make rooms more inviting for patients. A cozy environment would help patients sleep. Soft blankets, white noise, etc.
Mack S.
August 19, 2023
The technologist was awesome!
James K.
August 19, 2023
I wasn't aware that I had to leave so early in the morning. Other than that it was absolutely nice.
Carlton R.
August 18, 2023
Tech was great and very professional.
Chad M.
August 17, 2023
Jamie was excellent! She walked me through the whole process with ease.
Wayne H.
August 17, 2023
Very pleasant and professional experience. W.b.hadley
Travis P.
August 17, 2023
Ashley, very friendly, caring, helpful & very good information & instructions.
Randy D.
August 17, 2023
My tech was spectacular. Very knowledgeable.
Frank J.
August 16, 2023
Was very satisfied with the doctor
Pradit K.
August 15, 2023
The mattress to sold.
Pamela G.
August 12, 2023
If I had to come back I would want to have Jamie she was wonderful
Brian B.
August 12, 2023
The tech, T, that was on duty for my sleep study was outstanding! She did an amazing job making sure i was taken care of and comfortable even though the AC was not working when i got there. I really hope she gets this or can see this because she DEFINITELY deserves recognition for being an amazing employee and person. The only issue i had was for the instructions on where to go. In my email it was listed as suite 405 but was actually suite 450. It created a little confusion trying to find where i was supposed to be.
Tiffany G.
August 11, 2023
The sleep tech was very knowledgeable and really made me feel at ease. She was awesome!!
Daron H.
August 10, 2023
My therapist ( Alex) was very professional and knowledgeable. She made me feel very comfortable that I was in good hands. The facility and rooms was excellent. Everyone I met was very pleasant and professional. I was very appreciative of the staff allowing me to stay extra time so I can make my appointment at the VA. If I had to do another sleep study I would definitely want to do it again at the St Thomas asleep center.
Levoris S.
August 8, 2023
The sleep tech (Kaylee) was very patient and professional.
Donald H.
August 8, 2023
The only issue I have is how long it takes from the initial Docs visit to string up appointments to my second sleep study was more than 4 to 5 months. If you’re being told that you have server sleep apnea and it takes that long for everything to be done. There’s an issue.
Jeffrey K.
August 5, 2023
Maguire was excellent.
Michael S.
August 5, 2023
Gerardo, the sleep lab tech, was professional, knowledgeable, and very personable.
Brent B.
August 4, 2023
Much better than expected! My tech was very infomative and made the whole experience comfortable. Please pass on a thank you to Tracy as she did an awesome job! Thank you
Cara B.
August 4, 2023
need to have extra pillows for those of us that forget or didn't think it was necessary!!
Kymberli W.
August 3, 2023
My Sleep Tech was wonderful! She explained everything very well & made sure I was comfortable. As someone who doesn’t go to sleep until 11/12:00 at night, it was surprising to be awakened at 5:30 am. I did let my Sleep Tech know this & we began the sleep preparation process after 11 pm. I think I fell asleep close to midnight. I am curious to know how complete the study was. I was told upon scheduling that the testing was until 7 am.
Freida C.
August 1, 2023
I was so anxious over having this study done. My technician Carrie was amazing and understanding about my concerns. It took awhile to get me settled in. I felt wonderful when I woke up this morning !!!
Lolita K.
July 30, 2023
Roger and Karen were both very helpful with making my stay as comfortable for my sleep study.
Cindy H.
July 29, 2023
It was really clean. The people was nice and respect. They did a very good excellent job.
Mark D.
July 29, 2023
Would be nice if bed was adjustable
Guadalupe C.
July 29, 2023
The technologist was very kind.
Jason R.
July 27, 2023
Would be good to let folks know when someone will call about the results after the study is done. It’s been 7 days and I’ve heard nothing?
Earl C.
July 26, 2023
Did not know Midtown St. Thomas facility existed. Your great tech (cannot recall name) reminded me it used to be Baptist Hospital.
Daniel J.
July 26, 2023
Karen was awesome, she is an excellent sleep Technologist! She was very professional, polite and made me feel very comfortable with the whole process.
Judith B.
July 24, 2023
Tracey was excellent😃
Karen H.
July 24, 2023
I'm not real sure why I had a second sleep study done just to get the B Pap when I just had one for the C Pap?? Everything was the same. Anyways, T the Tech was awesome! Much prefer this location over the Hendersonville location. Thanks.
William R.
July 24, 2023
Everything went perfect; no problems and very competent / professional. Sleep room was clean and comfortable.
Penelope P.
July 21, 2023
Our Technologist was amazing! He handled my little girl with such care and respect. I am extremely thankful!!
Antoinette B.
July 20, 2023
It was a very good experience
Isabella F.
July 20, 2023
T is AWESOME! She’s very informative and so sweet and gentle with kids! She made our experience so nice!
Jacobi B.
July 19, 2023
Serval times the technologist had to come into the room to adjust a some cords and every time they came on they turned on the light. Recommended that they have a night light they can carry in with them in order to see instead of turning on the main light.
Makayla M.
July 19, 2023
I did not feel like i was diagnosed correctly. But the techs were very nice and friendly.
Braxton W.
July 17, 2023
Karen was wonderful, she made my son feel very comfortable and answered all of his questions with explanation
Donald M.
July 14, 2023
Technologist was outstanding
Randall C.
July 14, 2023
Tanisha was great 💯 really good experience
Susan C.
July 14, 2023
Excellent staff and facility. Person making patient calls should not have this position. It seemed her goal was to make as many calls as possible in the shortest amount of time. Her voice was barely a whisper and she talked as though she were in a race. I am over 70, and have age-related hearing loss. The phone number seemed to be a personal cell phone. I had to ask her to repeat the information several times. I have received several calls from this person and the same problems existed with each call.
Justin C.
July 14, 2023
The nurse that was working during my visit that helped me with everything was amazing! I cannot say enough good things about her! She answered all my questions, was incredibly knowledgeable, put my anxiety about the situation at ease, and made a pretty uncomfortable experience much better. She was fantastic and a great ambassador for your medical facility.
Brenda W.
July 14, 2023
Jamie, the technologist, made the whole process a pleasure!
Tanisha H.
July 13, 2023
Nurse Tanisha was excellent.
Elizabeth M.
July 12, 2023
Carrie was very professional and explained everything thouroughly to me before the sleep study. She took excellent care of me through out the night. I would not hesitate to tell my friends about my experience and advise them to come here if they need a sleep study. Thank You, Elizabeth Mason
Cynthia M.
July 12, 2023
Technologist during the actual study was terrific. She was very knowledgeable and very patient.
Jeffrey P.
July 11, 2023
Had a good experience, they accommodated my sleep schedule allowing me to come in at 2:30am. Very friendly staff put me at ease. Not as bad as I thought it would be for sure.
Freya M.
July 9, 2023
The overall process was very difficult for my child due to her anxiety and sensory issues, however Maguire worked hard to make us as comfortable as possible.
Patricia L.
July 8, 2023
Everything was easy and pleasant. The staff was very friendly.
Johnny R.
July 7, 2023
I was fearing that it would be a horrible experience, but I’m blessed to say I was wrong. The gentleman that was helping me and instructing me was very hospitable and made me feel right at home even though I had a bunch of wires on me I still slept well.
Rocco M.
July 6, 2023
The bed was terrible. It was the softest bed I’ve ever slept on. It cost me back pain throughout the night.
Phillip B.
July 6, 2023
Jamie my sleep tech was amazing she did an outstanding job
Hevi Q.
July 2, 2023
Excellent
Marietta C.
July 1, 2023
Jaime and Alex were professional and very helpful.
David F.
June 28, 2023
The air in the room was very dry which made breathing through nose difficult as the nose got very dry and swelled closed and had to breathe through mouth. Would have rated excellent for room had there been a humidifier or such. Make the humidity level optimum for proper testing otherwise was excellent
Albert M.
June 26, 2023
The technician was great and very informative. She made me comfortable. I felt confident in her knowledge and she helped me through the whole process. Thank you.
Zachary J.
June 26, 2023
This was my first time completing a sleep study and I was pleasantly surprised at how easy it was. The directions and prep materials given made it easy to know where to go and I appreciated the center proactively calling me (the day of) to see if I had any questions. My sleep technologist was amazing, very helpful and respectful and caring. She made sure I was comfortable and took the time to go through the entire process with me and explain what all the devices were and what they measured. Overall, a very comfortable experience for a test that is slightly disruptive. I would definitely recommend this Center for Sleep to others needing such a test.
Amanda G.
June 24, 2023
The sleep tech was amazing!!
Nancy B.
June 24, 2023
I am sorry if I say his name is wrong I think his name is start with K He is amazing , he is experienced even though he is not working there for long time he is professional and I hope him the best future. He was nice and the best thing he got me my coffee in the morning. I am Muslim and I do ware my scarf he was very respectful to me and I don’t see that so often
Sharon G.
June 22, 2023
Everyone was nice and courteous
Bertha B.
June 22, 2023
I was very satified with whole experience.
Connie M.
June 21, 2023
Such a great experience. The instructions upon leaving were very vague. It was just”you can leave whenever you would Like to.” Nothing about what happens now. That’s The only iffy part about it. Thanks for doing a great job
Ruby M.
June 21, 2023
Our sleep tech (Millet?) was wonderful! My 3-year-old is very sensitive and can be very shy, but he made her feel so comfortable that she couldn’t stop talking. He made what could have been a stressful experience so easy and cared for my daughter so well. Thank you for your patience and kindness!
Michelle R.
June 20, 2023
Callye was knowledgeable and professional. I appreciated her capable and kind attitude.
Deborah W.
June 20, 2023
The only reason for the one lower rating is because I had to call to get scheduled. However it was explained that people are on vacation, etc., making scheduling difficult. Once I called it was excellent. My technician, Kallie, was very kind and gentle. I enjoyed her company.
Roger S.
June 20, 2023
Carrie the technician was really good and solicitous. I would give her and the entire experience a Five Star rating.
Keith D.
June 17, 2023
Jamie was very professional and courteous. Everyone was kind and helpful.
Lilli F.
June 16, 2023
I was apprehensive going, but the experience was great. My nurse, Tracey was wonderful!
Margaret L.
June 15, 2023
My Tech, Tracy, was super nice and full of knowledge. She performs her job well and is very friendly and respectful. She made me feel very comfortable.
Ana L.
June 14, 2023
My experience was excellent from the beginning when they gave me the appointment, the instructions were clear and in my language (Spanish) the staff was very attentive and courteous; especially Miss Jenny, who treated me with great kindness and respect, I highly recommend this place
Tamela W.
June 13, 2023
Jenny was professional. She is an asset to your center.
Deborah I.
June 12, 2023
This was a great experience
Susan S.
June 10, 2023
Each part of this process was easy and effortless. Thank you
Eddison F.
June 10, 2023
My only complaint is that finding the Sleep Center was difficult. If the directions simply stated that one needs to go to 114 Saundersville Rd and ring the doorbell to be attended, it would be much more simple. The door was locked so I assumed that it was closed. That prompted me to drive around the whole complex looking for the sleep center. Once inside, everything went extremely well.
Samuel D.
June 9, 2023
The bed is too firm. I could not move in it once I laid down. I would have slept better in a recliner.
Leslie W.
June 8, 2023
Only issue was my rooms air unit was out which made it a little uncomfortable for sleeping. My technician G was very attentive to my needs, even brought in a box fan to help cool the room. He was amazing all throughout the night!
Timothy W.
June 7, 2023
I don’t know how a person can receive a good result from the sleep study. I had difficulty getting to sleep, I woke when I did get to sleep for reasons that were normal for me twice. At two o’clock I when to sleep when I got back to bed to be woke by the tech just before 5:00. When I got home I went to bed and slept uninterrupted for three more hours. Also there was banging in the hallway that woke me up.
Marsha S.
June 6, 2023
Jenny was great! Very professional and made me feel comfortable. I really appreciated her attention
Edith H.
June 6, 2023
Roger was great and very professional. It was a great experience.
Mary A.
June 5, 2023
Karen the Tech was great
Edna B.
June 3, 2023
You can't improve on excellence
Calvin S.
June 3, 2023
Ashley was top notch, made it a very easy experience with my young child.
Emmalynn S.
June 3, 2023
Alex was super. She did an incredible job with my daughter
Kathy C.
June 2, 2023
Many thanks to my technologist, Mohammed. He was wonderful in explaining everything and kept me untangled. 🙂l
Charles F.
June 1, 2023
Every thing went great Thanks
Eric W.
May 30, 2023
Provide a totally dark room, with no outside noise. Too much light in the room. Lots of talking and other noises outside the room
Shelby T.
May 29, 2023
Wish the room could have been darker, brightness from monitor made it hard to sleep. Also would have like the option to go to the bathroom without having to call for help.
Catalina R.
May 29, 2023
Roger is an excellent sleep technologist I recommend him to everyone very friendly and attentive
Robert P.
May 26, 2023
My sleep tech was outstanding.
Jessica J.
May 26, 2023
My sleep technologist Alex was excellent!
Denise S.
May 25, 2023
Tech was super friendly and made me feel comfortable. She has such a great rapport with patients!
Mathew O.
May 24, 2023
I didn't sleep very well, hope that didn't affect results.
Rita A.
May 24, 2023
Signage at the center was not clear. Address and suite location was given but building signage was unclear
Annalise W.
May 24, 2023
A separate bed (not recliner) for parents that have to attend with kids would be best. Otherwise our experience was great.
Michael S.
May 24, 2023
There were no washcloths in the bathroom, there was one hand towel. If I wanted to take a shower, I couldn't because of no towels and washcloths.
Christopher K.
May 23, 2023
My sleep tech, Karen, was awesome. So nice and explained everything. She was also a please to chat with.
Kevin M.
May 22, 2023
A good experience. The technicians were good and professional.
Magdy M.
May 22, 2023
Every body in the center do good job
Khadeeja D.
May 22, 2023
I had a male take care of me while I was there. He respected my religion (Muslim) he respectfully asked if I wanted a female as he noticed I was covered I told him it was okay as this was for my health and he wouldn’t actually be touching me. He had me place the wire under my shirt and I honestly respected that he did that. He was very nice and told me everything he was going to do before he did it. He made sure I was comfortable as I really missed my kids as I’m not use to going 1 night without them. He made sure I was okay and woke me up in a respectful manner. I believe his name was Mr Roger. This place was beautiful and everything was neat. I did notice hand prints on the headboard but I have kids so I know how that can be. Bed was made up very nicely. Not a peace of dust in sight or nothing. Restrooms was clean and neat even when getting up to leave out. Thanks for making sure I was comfortable and checking on me. This was what I call a warm welcome.
Kathy M.
May 22, 2023
Call he was extra nice!!!!
Shamar B.
May 22, 2023
The staff was was great!!
Emma C.
May 20, 2023
The technician was extremely attentive, very informative, and warm with our granddaughter.
Debra F.
May 19, 2023
everything was great. My tech for the night ,T, was so sweet and helpful and kind. I felt very comfortable and cared for at all times.
Jessica M.
May 18, 2023
Roger was very thorough and made sure I was comfortable. He answered all of my questions.
Dorothy S.
May 16, 2023
Jenny was wonderful from first contact to last. I would recommend this facility to anyone needing a sleep study. I have had 3 sleep studies over the years. This facility and staff were the BEST by far!!
Donna P.
May 16, 2023
I doubt very seriously that I can wear this I got very little rest but that’s bad cause I can’t stand something on my face or nose the facility and the techs were great
Pamela A.
May 15, 2023
This was the best sleep I had in a long time and the Techs was wonderful and took care of me well.
Vaden W.
May 13, 2023
Most pleasant sleep study that I have ever had.
Cara A.
May 13, 2023
Tracey was wonderful with my daughter and tried to make her feel as comfortable as possible with this process. The rooms were clean and comfortable and had everything we needed. I would recommend this center to anyone in need of a sleep study.
Stephanie W.
May 13, 2023
Tish I think her name is, was absolutely amazing she heard my concerns and made me feel safe in area that when I walked in I didn’t feel safe. She took great care of me. The temperature of the room was just perfect. The bed is horribly uncomfortable, and the TV remote would not work from laying in the bed had to get up and stand under the TV for it change Channels or lower the volume.
Frances C.
May 12, 2023
Absolutely loved my attendant Farman! Very personable and nice.
Mark U.
May 12, 2023
Everything about the facility and staff was great. They made this a good experience. The issue was NOISE. It's a sleep study so I need to be asleep. I was awakened after just a couple hours by the sound of talking outside my door and a television in the next room. This was very frustrating to try and go back to sleep and it interrupted the study.
Rebecca C.
May 12, 2023
I would have loved a softer mattress.
Michael S.
May 11, 2023
My sleep technologist was amazing. She was very friendly and accommodating. Please give her a raise as she reflects well on your business.
Tonya N.
May 11, 2023
Alex is awesome She explained everything thoroughly. I knew exactly what was going on since it was my first time I had no idea she’s made me feel very comfortable. It was a different experience. She is truly an asset to your company. Thank you. I don’t know
Donna L.
May 10, 2023
The Sleep Center at Aspen Grove was disappointing. Although it was easy to get to, parking great and very clean. The room was disappointing. I would have preferred a hotel setting with my own private bathroom!!!
Lillie H.
May 10, 2023
My daughter came home saying it was like a hotel and she felt very cared for by the nurse. Th at made this mom feel very good 😊
Zaiden D.
May 10, 2023
Milet was wonderful with my little boy, he was so patient and made sure my little boy knew exactly what he was doing the whole time!
Dorothy S.
May 9, 2023
Did not see a doctor at the sleep study, but the doctor who set up the procedure was great and seemed to care about the patient. We appreciate the great service!
Donald eugene L.
May 8, 2023
It was great thanks
William S.
May 6, 2023
Alex, the tech, was very friendly. Made the experience as easy as it could be
Mary R.
May 6, 2023
The bed was terrible, very hard and hard for me to get in and out of. The bathroom and amenities were great. The recliner was very nice as well. That’s why I originally fell sleep. The staff was great and being able to control my own. AC was wonderful. But not enough pillows and hard bed are my only complaint
Eletta N.
May 5, 2023
The facility, my room and rest room was very clean. The technician (Mr. G) was very professional, knowledgeable, courteous, informative and kind when interacting with ne. He helped to make the procedure more efficient and pleasant.
Phillip S.
May 4, 2023
Awesome experience!!
Barbara J.
May 3, 2023
Very nice even the lady that was giving the instructions with a very nice and patient and confident young lady
Melissa S.
May 1, 2023
Tv remote dis not work so TV stayed on all night with volume down
Chad N.
April 29, 2023
I have two complaints with the sleep center in Hendersonville. 1st… The rooms didn’t have a bathroom connected directly to it. You have to leave the room and walk in the hallway to get to the shared bathroom. If you go to the bathroom multiple times a night this is inconvenient. 2nd… The sleep masks are REUSED?! I am definitely not ok with that. You should let people know, so I could have brought my own from my house. The tech said they are cleaned but the forehead pads were greasy. I have had 4 or 5 sleep studies and that was the 1st time I was asked to use a used mask. I ended up having to use a mask that was not like mine at home (because it was a new mask). Which wouldn’t hold a seal. So I question the validity of the results of my sleep study.
Talan H.
April 29, 2023
Wonderful experience!
Patricia M.
April 28, 2023
We really enjoyed talking with Teshia, she was knowledgeable, helpful and polite!
Shanell L.
April 28, 2023
G was great!!
Christopher M.
April 26, 2023
Maguire was a really nice and honest technician. Even though I had never worn a CPAP before, he made it to be not such a scary ordeal and I am thankful.
Houston B.
April 26, 2023
Wonderful a amazing staff and thank you all for the great work that yall do so very well
Roy G.
April 25, 2023
Good
Deborah O.
April 24, 2023
Every thing was perfect
Keri L.
April 24, 2023
My Tech was Awesome! Made things very comfortable for me even though I had high anxiety! I truly appreciated his respectfulness and care. Thanks again.
Kanitra H.
April 22, 2023
The only thing I was displeased with was the amount of times I received a call/message to confirm my appointment, when my appointment was already confirmed. Even up to the morning of my appointment, I received a call and an email. That is definitely overkill! No one needs that many reminders.
Wanda D.
April 22, 2023
Tracy was very knowledgeable and friendly!
Easton T.
April 21, 2023
My only recommendation would be new recliners for parents.
Brenda B.
April 21, 2023
The technician was respectful, caring and most importantly very efficient. [G] as he wished to be called was totally the right man for the job. Brenda Baxley
Shirley E.
April 20, 2023
The technologist was VERY good at explaining everything he was going to do or what to expect.And he was very nice and polite.
Nicholai W.
April 20, 2023
Our technician (I think Tracey?) was kind, helpful, and very calming for my nervous 5 year old. She was quiet each time she came in to adjust things, which we appreciated. She also solved some technical issues very quickly! I knew we were in good hands with her.
Betty L.
April 19, 2023
Karen was wonderful. Friendly and thoughtful
Benjamin J.
April 19, 2023
The room ac wasn’t working so they had to control it from the main area so I had to sweat all night and share the same thermostat as a 70 year old lady. The bed and pillows were below avg. didn’t sleep well at all was up every hour and the amount of cords they put on u makes it impossible to get comfortable. One was always falling off
Joshua H.
April 19, 2023
Sleep technologist was very kind and helpful. The room was nice. It’s not a very comfortable experience, but that was to be partially expected. Most difficult aspect was the shortness of the wires constricting sleep to the edge of the bed and limiting movement. For those who toss and turn to sleep, longer wires would help allow for a more accurate representation of sleeping conditions and for a less difficult sleeping experience.
Edward A.
April 18, 2023
You people were fine but I didn't seem to sleep at all because of my personal condition.The thermostat wasn't working but the room seemed to be normal temp but I would encourage you to get it fixed because I like to sleep in a hot room because of my personal situation.
Anne L.
April 18, 2023
i couldn't sleep bc the tech kept coming in to re-position my cables and shined a light in my eyes multiple times. i also had to go to the bathroom and couldn't get up because i was attached to the wall. i called out for the tech to help and it took at least 30 mins for someone to respond and help me.
Bassem F.
April 18, 2023
Thanks for the awesome service
Angelica F.
April 15, 2023
I had a very positive experience. The tech was very knowledgeable and made the process very easy. I’d definitely recommend this place. Thank you!
Carol J.
April 15, 2023
No more comments
John L.
April 14, 2023
The only thing I would recommend is to have disposable cups or a bottled water in the room. I got thirsty and had to ask the technologist for water. He was very friendly and brought me a cup of ice water. If I would have known, I would have brought a insulated bottle with water in it.
Donna P.
April 14, 2023
T was my technician and was the absolute BEST! She answered all my questions and was very polite, accommodating and very professional
Mark B.
April 13, 2023
My Tech was excellent, and the room was very nice.
Jackie C.
April 12, 2023
Everything was well executed and professional
Augusta O.
April 11, 2023
Best ever.
Michael S.
April 11, 2023
The bathroom door needs a handle to help with closing the door.
Josie P.
April 11, 2023
Was unable to get a full rest. No reflection on the center. I just couldn’t relax to sleep
Rosalie G.
April 10, 2023
Very satisfied!
Mark V.
April 10, 2023
Great experience. I anticipate that what was learned will greatly impact my sleep and health going forward.
Kevin W.
April 7, 2023
They were amazing. Very professional and super nice. I enjoyed staying there.
Tabitha W.
April 7, 2023
Ms. T was awesome.
Timothy C.
April 6, 2023
Good Place to have your sleep study.
Cathy M.
April 6, 2023
I have not seen a Doctor yet
Alanna D.
April 4, 2023
My sleep technologist was very kind the person that opened the door was kind as well I felt very comfortable and would definitely recommend your location. I believe they went above and beyond to make you feel comfortable
Paula H.
April 3, 2023
Overall great job done for me. Bed was very comfortable. My tech was very nice and polite. He explained what he was doing as he set everything up for my test.
Edwin T.
April 1, 2023
Mr. G was so patient with my wild two year old son. Room was very spacious, clean, and comfortable.
Jeffrey L.
April 1, 2023
The Sleep technician was great, she explained everything and answered all my questions
Cameron S.
March 30, 2023
Tech, G, was excellent. Thorough, very responsive, knowledgeable and patient. Experience was managed very well. I felt like whomever runs this place takes it seriously.
Carlene F.
March 29, 2023
My tech was very courteous and made it a very good experience.
Diana A.
March 27, 2023
The facilitator and room were wonderful. My comfort was a high priority. Prior to my appointment my questions were answered in such a way as to make my sleep study run smoothly. I will be happy to recommend this center to anyone needing this type of evaluation.
Christine C.
March 25, 2023
My tech was amazing, very kind and supportive.
Loretta H.
March 24, 2023
The technician (McGuire?) was very professional and also extremely patient with my questions. Thank you for your kindness
Alan L.
March 23, 2023
I appreciate getting the phone call to let me know that there was a opening prior to my April 14th appointment.
Shirley Y.
March 23, 2023
Thank you for receiving me and treating me like a patient of concern. If I know anyone else that needs this type of treatment. I’ll make sure I mention your service and recommend your services. I appreciate what you do, also how important you’re service makes you fell
Shannon G.
March 22, 2023
I may have missed reading something important about directions, but the GPS took me to the door of an ascension st. Thomas that was closed, but all lights on. I was confused.
Keith V.
March 21, 2023
Roger, the Sleep Technologist was outstanding.
Robert H.
March 21, 2023
Jenny the technologist was very helpful
Rajeev N.
March 17, 2023
The bed was very uncomfortable. Two pillows that were provided were of different sizes, one was a queen size pillow and the other one was a twin bed pillow. A fleece sheet was provided which looked so worn out. The rest room was not attached to the room and it is very inconvenient to go outside the room in pjs and with all the wires into a general hallway to access the restroom. The stay in that small room was not at all comfortable to say the least.
Kevin O.
March 17, 2023
I had a fantastic experience. Jaime, the sleep tech, thoroughly explained the process and ensured I was cared for from start to finish. 10/10 would recommend it!
Sara P.
March 17, 2023
My sleep tech was very good. Explained stuff very well and was very helpful. Very clean environment.
Andria G.
March 16, 2023
I had a great experience at your facility. Jamie was absolutely AMAZING!
Arthur Z.
March 16, 2023
By its nature a sleep study is not necessarily a positive experience. However, a bit more attention to the details might make it a bit better. The technologist, while competent, worked mechanically and without much personability. The room itself was kind of sterile and uninviting, and not conducive to inducing sleep. The lock on one of the bathroom doors did not function properly, and another (female) patient walked in on me (male) while I was in there. And there must be some way under Heaven wherein the electrodes can be applied in a manner that itself does not actually interfere with restful sleep. Apart from those caveats, the overall experience was fair.
Lisa J.
March 15, 2023
My technician I believe (Roger) was amazing. He explained everything and took great care of me. The facility was very nice and clean Appreciate the service and care that was provided
Rosemary V.
March 14, 2023
My technician, Roger, was excellent! Kind, respectful, and great at making me feel less anxious.
Richard C.
March 14, 2023
Professional and personal treatment. I was made very comfortable.
Jack W.
March 11, 2023
I didn’t really like sharing a bathroom part but I understand and it’s no big deal.
Drew T.
March 10, 2023
The Sleep Center and personal were excellent. Curtious and helpful.
Camden P.
March 10, 2023
Doing a sleep study for a 5 year old was daunting already but the tech made him feel very comfortable and we breezed through it. She was definitely a pro when it came to children, which just made the study so much easier on both of us. Amazing communication as well.
Randall R.
March 10, 2023
Jack/Jill bathroom is a bad idea. The person next to me got up several times during the night-door lock is loud, along with loud flushing of toilet. This does disturb peaceful sleep
Kaniah B.
March 10, 2023
Ashley was amazing !!!
Glenna S.
March 9, 2023
Ashley was wonderful. She made it very relaxing as I was a little nervous. Room was awesome.
Leigh C.
March 6, 2023
Nurse was great! All went great!
Greg P.
March 4, 2023
My technician was exceptional. She made the whole experience excellent.
Tabitha H.
March 4, 2023
The facility and staff were wonderful. I just think as a stomach sleeper being told to sleep on my back is different. As is having a very short length of wires attached from my head to the wall. Overall I'm skeptical. I feel as though I woke up in the exact position I fell asleep in. And that is not normal so I don't see how one nighta test is supposed to be conclusive.
Marijo M.
March 3, 2023
Tracy, my tech made the experience excellent. She was welcoming, kind, thorough, and considerate. She was working alone because a tech called in sick. Under the circumstances of working alone she did an excellent job.
Robert M.
March 3, 2023
My nurse was superb.
Sariah M.
March 3, 2023
The tech was fantastic!!! Very caring and attentive!
Laura W.
March 3, 2023
I left my pillow on the bed. Can I make arrangements to pick up later? Laura Wheeler 615-415-0127
Curtis R.
March 2, 2023
My nurse was so sweet , everyone was great.
Larry E.
March 2, 2023
Jamie was wonderful
Michael B.
March 2, 2023
The technologist (Tanisha-I think) was excellent and made me feel very comfortable. Very professional and efficient. You can tell she cares about what she does and the patients.
Rose W.
March 1, 2023
The room was clean and comfortable. The tech was very courteous and patient.
James H.
February 28, 2023
Only critique: way too many pre-notifications in my humble opinion. One email and one text to confirm the appointment, then one email and one text reminder is plenty. Otherwise, my experience was excellent!
Michael W.
February 27, 2023
The Technologist was very good. He was kind, attentive, focused, and very respectful, and concerned with my feelings and nervousness. He was on point the whole time and patient with me. I really liked him and he was short staffed and still didn't seam to be upset about not having additional staff to help him. The room was fine, but the furniture seemed stained and worn. It appeared to be less then what I expected. There were stains on the nightstand and headboard which grossed me out. I tested the areas and it seamed to be more of a wear issue then a stain or dirty issue, however.....the look was not pleasent to come into a room where you were going to sleep when you are already nervous to begin with. This is in no way a reflection on the Technolgist.....he was wonderful and I give him a Five star! At the end of the day, I paid $1,751.00 when I arrived, and worn out furniture was not pleasing to me to say the least. I took pictures to document the room if you would like to see them.
Esraa D.
February 27, 2023
Esraa dasan
Robert W.
February 25, 2023
Excellent experience!
Dale F.
February 24, 2023
The entire experience was a joy! The technologist made me very comfortable and that made all the difference in the world!
James M.
February 24, 2023
The attending nurse/tech was very professional and informative and very nice
Dianne S.
February 23, 2023
I had never had a sleep study prior to last night. Tracy was very informative, telling me what to expect and what she would be doing during the study. I felt confident and comfortable, but have an extremely hard time sleeping with restless legs and the wires attached to me. Tracy was very patient with me and quickly helped me with any needs I had. I wish that I wasn’t so restless. Hopefully, the study picked up on what I might need to receive a good nights sleep.
Daniel H.
February 23, 2023
The door to enter the building should the number 107 on the outside so I would Know I was at the right place.
Carol C.
February 21, 2023
I was a bit nervous about the test but the Technologist made my experience a great one.
Sarah B.
February 21, 2023
The facility is woefully in need of an update. I’m sure it’s clean, but it’s so dated and unattractive that it seems dirty. I kept thinking Norman Bates was behind that awful shower curtain. The room had waaayyy too much light. Karen, the tech who was assigned to me, was so nice. However, I was disappointed that, for some reason, she did not test c-pap on me, which was something she had told me was going to happen.
Allison W.
February 17, 2023
Farman (sorry if spelling is incorrect) was excellent. She was so patient and kind with my daughter and made us both feel comfortable. This was all new to both my daughter and I and she made it so easy. Also, when I called for my appointments everyone I spoke to was wonderful. Everyone was helpful and kind. I felt very comforted with this new experience for us as a family right from the start. Thank you! Keep up the great service!
James G.
February 17, 2023
Ashley was great
Virginia V.
February 16, 2023
You are treated like being at home
Christie M.
February 16, 2023
Great facility!!! Tenesha “T” was amazing! She explained everything and was so kind and knowledgeable. Extremely professional. The room was clean and relaxing. The bed was very comfortable and the staff/environment took all of the stress out of the equation. Thank you!
Robert R.
February 15, 2023
I still have not received my results from my study done on 1/25/23. I need to get my new cpap machine and mask.
Gabryl C.
February 11, 2023
The technologist that assisted us was very professional and kind.
Patty B.
February 11, 2023
Tracy was super. I have never done a sleep study before and Tracy did a wonderful job!!
Julie M.
February 11, 2023
My technician/nurse was awesome. I was nervous and she made me comfortable.
Alan W.
February 10, 2023
I was instructed to take my sleep medicine on arrival because They would have me hooked up and in bed in one hour. I was one of 3 patients and the last one to be prepped. I sat for 90 minutes before the tech came in to the room. Then, another 30 minutes before I was set to go to sleep. I timed my medication to be asleep much sooner. Why not stagger arrival times for patients?
Gail A.
February 8, 2023
I had a hard time sleeping with the wires etc,I don’t think i could sleep more than 1/2 hour. I hope that was enough for any recommendation for diagnosis of sleep apnea! I do think a patient should be told about glue in the hair so one could prepare time for washing hair after leaving! Perhaps a light sedative could be given to assist patient in sleeping! I am very disappointed I did not sleep much as it was a waste of time and sleep! I tried everything melatonin, Tylenol, my own pillows! I was not nervous and the bed was very comfortable as was the room. Mainly sleeping with wires and specially the wires on my temples and face really bothered me!! Jennifer the technician was wonderful and made me feel very comfortable! I just hope some evidence was found about my sleep issues!
James V.
February 7, 2023
Need hooks in room. Nowhere to hang my pants and a fresh shirt!
Andrew D.
February 7, 2023
Taneisha worked so well with my 16yo son that has anxiety and is on the autism spectrum. She Meade the whole experience that much easier for us!
Paulette T.
February 7, 2023
Jennifer, my technician was wonderful. She knew I was nervous when arriving And she made me laugh and put me at ease. For a medical Stay away from home I enjoyed myself.
Micheal U.
February 6, 2023
The Sleep Technologist was very helpful in expelling the sleep study. She was very professional and respectful throughout the entire process. I would definitely recommend this place to family or a friend. 5 star rating across the board!!
Melinda B.
February 6, 2023
Wished tech told us her name
Angela E.
February 4, 2023
The bed was terrible and there really should be a regular mattress option. I couldnt sleep and today I am having neck and back pains. Also not a good Idea to have a sleep center near a train track. When I did fall asleep, the train woke me up. For those 2 reasons, I wouldn't recommend. My tech, Jenny, was amazing and super friendly.
Patricia C.
February 2, 2023
Your technician was outstanding! She seemed to be holding down the fort all on her own, AND doing a top-notch job. Her demeanor was highly professional, obviously experienced, but she balanced that with a welcoming and helpful attitude. A1 in my book.
Deborah T.
February 1, 2023
I am very pleased and happy with St. Thomas Ascension. All of the staff are very pleasant and professional. Dr. Collar, his staff, and Jenny, my sleep tech, are, and were so welcoming and supportive. This us an awesome practice!
Darlene G.
January 31, 2023
Roger was very personable and friendly. Made me feel at ease. I slept very well there.
Carolyn O.
January 28, 2023
My sleep technician was absolutely Amazing!!! Very knowledgeable and kind. Thanks, Carolyn Smith Onyeme
Curtis S.
January 28, 2023
Only reason post visit instructions got less than excellent is because there really wasn't any to note. I already have follow up scheduled with Dr prior to sleep study.
Jack H.
January 26, 2023
I felt at ease and enjoyed the experience!
Brittany B.
January 26, 2023
Dr. G was very nice, and eased some of my fears Because it was my first time having a sleep study done.
Billy F.
January 24, 2023
My experience is probably influenced most upon entering the facility. My son is in a wheelchair and requires a lot of supplies for his care. I had 3 queen size pillows for supporting him in bed, a large gym tote with diapers, waterproof bed pads, etc, my purse and a small book tote, carrying all while navigating my son’s wheelchair. The technician walked a smart bit ahead of me. I had to stop halfway when turning a corner to set things down and readjust to make it to the room. Only then did she think about offering to help carry something. I don’t expect special treatment by any means but that set a bad tone for the evening. I was also shocked a hospital bed or even a bed rail was not available.
Richard P.
January 23, 2023
The bed was very uncomfortable
Jim N.
January 23, 2023
Chairs to sit in were very uncomfortable
Keisha P.
January 23, 2023
Jennifer and Alex were great!! They were very knowledgeable. They made things less awkward and were easy to talk to.
Sam S.
January 21, 2023
Very professional, we were treated very well. The room snd bed were nice. The technician watched over the patient all night.
Paula R.
January 20, 2023
The nurse was very nice and wonderful
Deborah B.
January 17, 2023
My only complaint is having to share a bathroom. It’s hard to sleep when you somewhere strange and every time the person next to me went to the bathroom it would startle me. The staff was great and the room was decent.
Knox W.
January 14, 2023
Tracy was great
Steve W.
January 14, 2023
Everything was excellent
Cynthia M.
January 13, 2023
Thank you Tracy!
Zaniyah P.
January 13, 2023
Alex is the best,We loved her!
Nick K.
January 11, 2023
Considering I was wired up like a lab test animal the experience couldn’t have been any better! Roger did a great job
Donna H.
January 11, 2023
Roger was great
Arthur B.
January 10, 2023
Our experience at the center is excellent. I would highly recommend center to anyone. Thanks for your patience and your professional service. Blessings to each you!
Jeremy W.
January 10, 2023
Shower head needs fixing or replacing. Also, I was just on the back side of an ENT infection so I can’t hear out of my right ear and had to take some OTC medications to clear my sinuses. Luckily I did, otherwise we’d have had to reschedule or cancel.
Ruby B.
January 10, 2023
Shower was not very good. Could not adjust for my height.
Maurice B.
January 9, 2023
The technicians was great they took care of all my needs
Timothy S.
January 9, 2023
Very comfortable environment, the staff was awesome, and the experience was a very positive one. Many thanks to Jennifer for your kindness and understanding while working with me!
Collin A.
January 6, 2023
Jamie was a great technician. Very personable and she really helped alleviate my worries going into to testing.
Kristy R.
January 6, 2023
Everyone was wonderful.
Sherese C.
January 6, 2023
Bedding was unclean and the tech had to change the bedding due to soiled stains on the cover and pillows, and brown skin like flakes or crumbs on the bed sheets went I turned the covers down. Kleenex box was on the table, but it was empty. Remote for lights and fan did not work.
Terry N.
January 5, 2023
Very comfortable and great sleep
James J.
January 5, 2023
The room was a little dated and the bed and sheets/blankets were not very comfortable. Everything else was excellent. Good instructions and communication and the sleep tech was very nice and courteous.
Gordon S.
January 5, 2023
McGuire was our Sleep Tech. The sleep study was done on my 7 year old son. McGuire was fabulous with him. He explained everything he was going to do and explained it while he was doing it. He was very quiet when entering our room during the study of something needed to be adjusted or reattached. I would most definitely recommend going there and having McGuire as your sleep tech. Thank you so much for being so kind and making my son feel at ease and not scared.
William W.
January 4, 2023
Very nice
Linda S.
January 3, 2023
I appreciate your kindness and your courtesy so much. You did so much to make my visit a most pleasurable experience. Thank you so much!
Mark W.
January 3, 2023
Mullatt was great: professional, empathetic and respectful for my personal comfort.
Paula C.
January 3, 2023
Carrie did an outstanding job. So did the other tech(s) who did my study.
Stephen M.
December 29, 2022
I’m sorry for this but I forgot the gentleman’s name he was awesome. I appreciate everything her has done for me.he made it feel like home thanks again Stephen mink
Dustin P.
December 29, 2022
The sleep tech Jaime was beyond awesome.
Patricia D.
December 28, 2022
It was extremely organized . I had one of these done several years ago not here in N J this was much Better and more comfortable
Ronald P.
December 27, 2022
The services provided were above all reproach with Excellence above anything I’ve ever witnessed! Please feel free pat yourself on the back and I pray that you will have a blessed New Year.
Ramona K.
December 22, 2022
Our experience was so positive because of the techs - Jami and G. They were exceptional. Thank you.
Sade C.
December 21, 2022
It was so hard to fall asleep and the TV didn’t work in my room. Other than that it was good
Karen W.
December 18, 2022
Tracy was wonderful! Kind, considerate, and efficient. Highly recommend the program.
Richard R.
December 16, 2022
I do not give such high marks unless earned …Great Staff
Gladys J.
December 16, 2022
My Tech, Ms. T. , was so cordial. She was very respectful and thorough in her explanation of the process that I would be experiencing. She was patient with me and my safety was Paramount from start to finish. Her rating with me is a 10 out of 10. Thank you. Gladys Jones
Kimberley D.
December 15, 2022
I didn’t sleep well. The staff were very nice about that. Thanks to T for all her help. Thanks again
Leah M.
December 15, 2022
Really loved Jenny. She was personal and professional and answered all my questions. Top marks for the amazingly comfy bed. It was not a burden at all to sleep there for a night, even with all the wires!
Michael W.
December 11, 2022
G was professional, informative and very attentive. I would recommend him to anyone
Randolph F.
December 10, 2022
McGuire was very good at everything !
Marquez P.
December 10, 2022
The young lady that was taking care of me was great
Theresa J.
December 9, 2022
Miss “T” is a great asset to your company!! Very personable and professional. The shower did nothing t work!! That was the only hiccup
Paula F.
December 9, 2022
So pleased to have Manlet as technician again. He is totally on task with every detail. And personable! There was more activity needed this visit adding the CPAP to the oral appliance, adjusting pressure, adding a chin strap, etc. He’d communicate, enter, address the issue and slip out. Altogether a successful visit. Thank you.
Jacob W.
December 3, 2022
Thank you for a wonderful experience. I was a bit nervous coming into this test, but everything was well explained and I was made to feel very comfortable.
Mary E.
December 1, 2022
The girl did wonderful!!
Gary C.
November 30, 2022
Experience was great! Bed was relatively comfortable. Sleep Technologist was awesome. She tried 3 different masks, last type did the trick! She clearly communicated all steps in advance. Felt comfortable, although I would recommend using electronic locks to each door to the bathroom. Hearing the click of a door lock in the middle of the night caused some anxiety. I found myself a few times listening for the door lock-set or for the door opening.
Sherri S.
November 28, 2022
It was a good experience. The tech was kind and very informative.
Thomas S.
November 24, 2022
Great staff
Peter R.
November 22, 2022
My stay was good and my staff were excellent in their messages and instructions I would recommend this center to other people and come in for more treatments if need be
Kim V.
November 22, 2022
Super great!! Just one problem I already did a survey in the room and I don't like automated surveys.
Marsha K.
November 21, 2022
My nurse was the best she was on top of everything. I would truly recommend this sleep study. If I could remember her name i recommend her to do others.
Sarah M.
November 21, 2022
I had a excellent Technologist she new the answer to all my questions and carm my fears
Steven B.
November 19, 2022
Ms. T and staff were awesome!!!
Patricia R.
November 18, 2022
Everything was perfect from start to finish! I was even called the morning of the appointment to inquire if I had any questions, which I did not, because I had been so well prepared.The private room itself was very well appointed, with every amenity possible. The bed was SO comfortable, and I was even offered a wedge for my head since I have Congestive Heart failure. My technician was an angel, constantly aware of any necessary changes for mask or equipment-we spent a very enjoyable night together! I commend St. Thomas for having the foresight to have the best Sleep Center in Murfreesboro. As usual, they are the first in everything!
Kayla B.
November 18, 2022
My Tech Ms.T was extremely amazing 🤩
Mark W.
November 16, 2022
My sleep tech was awesome! Very patient, he clearly explained the procedure, he was very understanding when I had to get up in the middle of the night, and he was still pleasant and helpful when the test was over.
Lisa W.
November 16, 2022
My technologists Jennifer was absolutely by far the best!!!
Hussein H.
November 16, 2022
Very good place
Sheryl S.
November 14, 2022
Not opening until 7:15 during the winter months is an inconvenience. Otherwise, everything was great!
Lenora S.
November 12, 2022
G the technician was exceptional in the entire process, Experienced, knowledgeable, communication. Answered my many questions. 5*****
Carter H.
November 12, 2022
Alex was great with Carter. She took time to explain everything that was going to be done.
Roderick F.
November 12, 2022
The arrival and McGuire the technician were fine. He was very courteous accommodating and supportive.
Patricia O.
November 11, 2022
The Technician “G” was great. He explained everything in a way I could understand everything that would be happening. Very efficient and professional. I was a little anxious Upon arrival but he made it all go so smoothly that my fears faded away quickly.
Angel O.
November 10, 2022
Ashley is the best! She was kind and respectful explaining everything to me. Very professional.
Tammy S.
November 9, 2022
Terrific personal attention by technologist. Would love to have had a shelf or counter in bathroom for my toiletries that I could actually reach easily. The shelf over the toilet was too high and I dropped an earring that I never was able to find-maybe fell in toilet?
Robin C.
November 9, 2022
Roger in Hendersonville was both professional and warm to interact with and went beyond my expectations! Robin Cox
Brittany M.
November 5, 2022
The mattress was hard and uncomfortable
Jerry C.
November 3, 2022
Jaime was amazing! She was very sweet and good with my son! She made sure we had everything we needed and checked on him regularly!
Rhonda S.
November 2, 2022
Very professional Tech. So pleasant and helpful. The room was very nice and clean. Bed was so comfortable.
Renee V.
November 2, 2022
Thermostat didn't work in my room. I had 3 blankets on and still cold with cpap. Otherwise great!
Michael R.
October 29, 2022
My sleep tech was great, professional,very courteous/helpful and was a pleasure to meet. I was a little nervous and after just a few minutes I felt very comfortable with her. Good job!
Yolonda R.
October 28, 2022
Jamie was exceptional. She was very knowledgeable and professional. She is a great asset to have on your team.
Leesa S.
October 27, 2022
T, my sleep technologist was wonderful! She was very professional and caring, making sure everything was just right. I can't say enough good things about her. Aside from being extremely happy with her, I noticed a couple of things about the room which had nothing to do with her. The bathroom - had a faint smell of urine when I arrived. And too bad that toilet was installed so close to the sink but I know you can't do anything about that. Also the sink has no real place to set toiletries, etc. on and there's nothing nearby. Maybe a toilet seat with a lid would help, to have another place to set things. Just my 2 cents!
Karen R.
October 27, 2022
The Sleep Technologist was awesome! With every issue, she had a solution.......very polite and engaging.
Rocelyn M.
October 23, 2022
The Tech was great... Nothing against her. However, I believe this center should be more ADA compliant. Everybody with a disability cannot make it to the downtown center. It appears this is the only way a person with a mobility issue can be properly accomodated. This should not be the case. If you offer the service then you should be ADA compliant no matter what location.
Ann M.
October 21, 2022
Thought the room and bedding would be a little nicer.
David R.
October 20, 2022
The Tempurpedic Bed was insanely hard. Very uncomfortable for me and I sleep on a firm bed at home. Rock Hard.
Lydia T.
October 18, 2022
Having coffee available in the morning was a wonderful touch.
John W.
October 18, 2022
It was not fun, but it was not meant to be. I had to sleep on the wrong side of the bed and that threw me plumb off. Jennifer was magnificent, could not have been any better. ( GO VOLS, they deserved that one ) Trying to sleep with hoses up your nostrils and wires glued to your head is a formidable task. I reckon I slept some. Just maybe we learned something. I hope so. Future sleepers, carry something to read.
Paula F.
October 18, 2022
Tech was exceptional. Facility was very nice. Enjoyable experience. Thanks
Audra S.
October 15, 2022
McGuire my tech was very helpful and explained everything very well. He made me feel comfortable and I was able to relax when I was a little anxious. It was a better experience than I expected. Dr. Haynes is always very patient and explained the test very well. He came in on a Sat. just to go over my results which I greatly appreciated!
John B.
October 14, 2022
She was very good to work with.
Jere J.
October 13, 2022
The whole process was professional and efficient.
Edward W.
October 13, 2022
Very knowledgeable and professional staff
James C.
October 10, 2022
Would have liked to know more on the next steps , all I was told we got a lot of good info, liked to knew a little more on my test .. But the tech may not have had any info or allowed to give it ..ty have a blessed day
James Y.
October 8, 2022
The instructor was very helpful and shared things about how helpful a c-pap machine can be. Very nice place.
Madden T.
October 8, 2022
Everything was great. Maybe over coffee in the morning in the rooms :)
Jane T.
October 8, 2022
McKenzie was very professional and helpful. She was kind during the testing. She made sure that I was comfortable. She explained everything throughly. It seemed that she and her co-worker were a good team.
Patricia H.
October 6, 2022
The sleep technician was awesome and made me feel very comfortable. Dr. Coller has already provided me with the results. He has provided excellent care over the years. I am grateful for his care and attention.
Ivyahna B.
October 6, 2022
Our stay was awesome!! They were so kind!!
Tracy H.
October 4, 2022
I would only suggest you invest in better sheets and blankets. That would be my only critique
Michael B.
September 30, 2022
Jamie was amazing!!
Michael B.
September 29, 2022
T was fantastic- patient and caring. I would have liked some shampoo the soap was not great.
Phyllis T.
September 28, 2022
Loved the tech Jenny. Explained things well and I knew what to expect
Hong T.
September 27, 2022
Good
Jonnalyn B.
September 27, 2022
Jen was so wonderful. She calmed my nerves instantly.
Judy M.
September 26, 2022
There was no mirror in the room, and no shampoo in the shower. Additionally, the technologist woke me up at 5.30 am to tell me I was finished and remove the wires - even though he knew that I was sleeping and had to be at work at 8.00. This seemed completely unnecessary. Why not let me sleep until at least 6? I already had a terrible night's sleep because of all the interruptions and wires - seems cruel to wake me up when I'm finally sleeping! Otherwise it was fine - I would definitely NOT recommend this for ANYBODY! The experience was not pleasant in the least.
Allison W.
September 25, 2022
Jamie was excellent! She made me feel very comfortable with the process and I appreciate her efforts.
Janet R.
September 23, 2022
T was excellent. She went above and beyond to make me feel comfortable and safe. She was courteous, caring, and knowledgeable. I on the other hand had difficulty falling asleep and staying asleep. I don’t usually have that problem and I’m not sure why it happened. I usually fall asleep quickly and sleep like a log. T was patient and caring. I’ve had 3 other sleep studies before and she was the best tech I’ve ever had. I hope I slept long enough to get the data needed.
James L.
September 22, 2022
The address listed the suite for the sleep center, but no indication was on the outside of the building. I did not get the email that had the instructions to use the door bell beside the main doors to the doctors' offices to get entry. Luckily, another patient was there who had gotten the email with those instructions. It all turned out well, though.
Lauren M.
September 21, 2022
I would recommend taking payment prior to being hooked up to all of the cords.
Maria C.
September 20, 2022
Everything was excellent
Misty R.
September 20, 2022
My tech Jennifer was amazing and made me feel so comfortable. She was extremely knowledgeable and helpful in every way.
Renee V.
September 20, 2022
The technician was great and the room was very comfortable. I never saw another patient, although I knew there were 3 others. Things were very quiet and every need of mine was pleasantly met. I highly recommend this facility.
Vicki H.
September 19, 2022
Jenny was great! I was greeted by her, she explained everything and put me immediately at ease.
Sheila W.
September 14, 2022
Beds very uncomfortable for someone who has a multiple bulging disc in their back. I think a in-home study would’ve been better for me. In-home studies is it for everyone, but I think it would’ve been best for me and my personal situation
Donna S.
September 13, 2022
No place to hang clothing or lay out your night and morning necessities. And no one cared.
Anita S.
September 13, 2022
My technician Jenny was wonderful. Thank you for a good experience.
Connie S.
September 10, 2022
Makenzie was an excellent tech
Alana B.
September 10, 2022
It was very comfortable experience. The tech was very courteous, knowledgeable and kind. The room, bed and evening was great! Every aspect of this was very easy and accommodating. Thank you all very much!
Sherry H.
September 9, 2022
The room and bathroom are really old and outdated.
Lauren D.
September 8, 2022
Tanisha was incredible! She made me feel comfortable and at home.
Charlie W.
September 7, 2022
Everything was really great and everyone here was really great and helpful.
Larry M.
September 5, 2022
Very professional
Susan S.
September 2, 2022
My original contact with Dr. Brevard Haynes was in 2005. I have referred 2 family members, now his patients. I will continue to refer people to him. Jamie, the technician for my 2nd sleep study (insurance related), was great at explaining the timing of everything and the hook-up process, and answered what few questions I had left. She introduced herself at the beginning and mentioned her name again later, which is a good practice.
Sheryl H.
September 2, 2022
Too cold even after a blanket. Not told to change clothes. Put in room with no instruction. Need more verbal communication with staff and patient. The unanswered question needs to be 2 questions. Travel there and getting in the building was well documented. What to expect after entry was not, I went on a shoestring from a prior sleep study in Michigan.
Ivan G.
September 2, 2022
REaly enjoyed working with T don't recall her full name she said call her T. She was professional and really nice to work with. Give her a huge bonus
Duaine M.
September 1, 2022
Very smooth and comfortable experience.
Brenda C.
August 29, 2022
The bathroom door could use a handle for elderly that can not pull and push with muscle strength but other than that it was a awesome experience.
Robert F.
August 27, 2022
I think my technician’s name was Audrey. She’s been employed there for 17 years. She was very cool calm and collected with me as I had a phobia about in or around my face. I did have a slight panic attack after the 1st hr and 1/2 and she let me work it out and told me how well I had done to start. The rest of the night went as well as I expected. Had to get up several times to urinate, but was able to go right back into the mask. Thank you for understanding and helping me!
Stacy M.
August 26, 2022
My technologist was very friendly and helpful. She made my stay very pleasant. The bed was very soft and comfortable.
Mark B.
August 25, 2022
The facility appeared to be very clean. Both of the Sleep Techs were wearing their masks anytime they were interfacing with me. They were very helpful explaining what was going to happen during the night, and making sure that they answered any questions I had.
Lori N.
August 24, 2022
Millet was awesome and made me feel at home!
Suzanne M.
August 24, 2022
The bed was uncomfortable which kept me waking up with my hip hurting since I sleep on my sides. That does not happen on my bed at home.
Tracy A.
August 23, 2022
Kari was awesome!!
Katherine C.
August 23, 2022
room was very cold, 66, upon arrival. I was glad to be able to adjust temp myself. Bed was soft but comfortable. Thin bedding covering. I kept forgetting to ask for another blanket. Suggest wearing warmer PJ's. Mine were summer short type. Lamp on table did not work. Throughout the night I heard noises (voices, knocks, banging). Not sure if this contributed to my not being able to sleep. Of course, having to deal with all those wires didn't help. Understand that is part of the process. Anyway, technologist told me they got what was needed so guess all ends on a good note. Kitty
Lugene H.
August 22, 2022
The room was large, very clean and quiet. Private bathroom.
Angela D.
August 20, 2022
The only reason I left a few fair remarks is because I think when you are scheduling patients you should never schedule small children at the same time or at least put them further away from other patients. Staff was great but a screaming crying child and other loud noises was not.
Thomas W.
August 19, 2022
My rating for ...over4all experience... was fair, not because of your facility or personnel, but because it was the worst night's sleep I have ever had. I hope the conclusions of the test were beneficial and I am sure the VA will contact me regarding the results and follow-up. Thank you for your help and professionalism.
Sharill J.
August 19, 2022
The person who assisted during my care was very helpful and kind.
Joseph N.
August 19, 2022
Very friendly staff, very efficient.
Sharon B.
August 18, 2022
Cost is to high prople that really need could not afford
Rhonda S.
August 17, 2022
It would have made me feel more comfortable if each room had a bathroom. But other than that it was great. The sleep tech was very nice and went over everythingj
Isaiah F.
August 17, 2022
For the parents of minors who have to stay there, please have something for them to sleep on that fully reclines. The recliner in the room is not very comfortable, so I ended up having to sleep on the VERY hard floor and was miserable.
Diatra A.
August 16, 2022
Remote to tv not working
Jeanna L.
August 12, 2022
Everyone was kind and accommodating!
Michael B.
August 10, 2022
Like most people I was unsure about sleeping somewhere unfamiliar. But Jenny, the woman that spent the night with her was very welcoming and made me feel comfortable. Everything about the experience went very well
Nancy M.
August 6, 2022
Tracy was a very good tech she was really nice and done a very good job . I was nervous because I knew I would have to use the restroom several times through the night and she was always quick to get there and for me to get up.
Gary G.
August 5, 2022
“ This sleep study was so much better than I had experienced during my first sleep study at another location. My technician was excellent! She was totally professional, considerate and caring! She made each part of the testing comfortable and explained in full detail each step of the test in advance and during each procedure! She would always ask me, and my wife, if we had any questions. Providing us with excellent information. Kanisha’s positive, happy and caring attitude made both my wife and myself very comfortable ! I am very thankful for her, making this experience so positive! We were also very impressed with the facility! It was so comfortable, quiet and clean. Thanks Dr. Mendez for providing such a quantity facility and staff like Kanisha to provide my sleep study! “ Gary Graham
Larry L.
August 4, 2022
I would recommend lowering the tv position there is no reason to have to look up at such an angle-my only suggestion staff were great
Kimoniece W.
August 4, 2022
Mrs. T is the best. I received great care from her.
Linda M.
August 4, 2022
My technician, Tracy, was awesome! #5stars🌟
Michael M.
August 1, 2022
The room was cold.
Jeffrey G.
August 1, 2022
Best experience I have had at a sleep center
Hailey F.
July 30, 2022
Need to get better tape for the thing for the nose so u don’t wake the little kids up all the time they are already scared and with that tape coming off it make it 10 times worse cause they have to keep coming in and redoing it and it just makes it way harder for the little ones there already scared and that makes it way worse
Susan P.
July 30, 2022
I was very pleased with my sleep study experience. I have had several studies previously but, I must say this was the easiest one I have had. The room was quite nice, the bed was comfortable and the staff is excellent. I can highly recommend this sleep study lab.
Amy C.
July 30, 2022
Maguire was wonderful very personable and professional
Peerless L.
July 30, 2022
Jamie M. Was fantastic. You are grateful to have her on your team. She was so patient and kind. Very warming spirit which made it easier to go through the process.
Cynthia L.
July 29, 2022
McGwire was very kind and caring. I hope I remember what the respiratory therapist told me.
Evelyn R.
July 28, 2022
Our technician, Gerardo, was fabulous. He developed a professional but excellent rapport with my three year old and really helped put her at ease. He seemed very knowledgeable and answered all of my questions with ease. I was extremely pleased and surprised with how quickly dr. Valentino got back to me with our results. Our entire experience was excellent.
Sharon D.
July 28, 2022
The technician was compassionate.
John R.
July 27, 2022
This was great.
Tahra W.
July 27, 2022
My tech that did my test in the boro I think her name was caylee she was excellent I am not good with names but she truly was professional courteous personable and explained everything so that I wasn’t nervous or wondering she is an all around great employee and made my experience even more comfortable and easy when you have no idea what to expect
Randy B.
July 26, 2022
I was a little nervous at first but the Lady that took care of Me Her Name is Jennifer She Helped Me to relax and made me feel Very Comfortable Like a Family Member Very Polite explained everything to Me to make Me Feel Very Comfortable if I would have to redo this I would like to Have Her to Take Care of Me the Next Time if necessary and She Should Be Promoted 🙂 Never Frustrated Very Calm and Collected and Professional ! I am Very Happy with the overall experience and She Made Me Coffee ☕ in the morning that was Fantastic !! I apologize for not punctuating. I am not very good at spelling I'm using speaking text I can read just about anything but writing something down has never been my cup of tea. But Thank You For Understanding 👍 I look forward to finding out about the results ! 👍 Thank You Very Much and Have a Great Evening!!!
Matthew F.
July 26, 2022
Farmen was incredibly kind, patient, and very helpful with answering all my questions!
Alan C.
July 26, 2022
Jennifer was very personable and calming and she was very quick when I needed assistance.
Marta D.
July 25, 2022
Jennifer was great and put my mom at ease and made the experience fun for her.
Teresa B.
July 25, 2022
Bed was much too hard and uncomfortable
William D.
July 23, 2022
My tech was kind and fully explained everything.
Swapnil N.
July 23, 2022
Tracy was very cordial and helpful.
Jonnalyn B.
July 22, 2022
My technologist Carrie was so kind. She calmed my nerves from the start so the experience was positive.
Lester W.
July 22, 2022
My Sleep Tech “G” was awesome. He was very informative and made sure I had a successful session. Thanks G!
Craig C.
July 21, 2022
Sleep Technologist , he was great very patient explained everything well.
Craig C.
July 21, 2022
Sleep Technologist , he was great very patient explained everything well.
Craig C.
July 21, 2022
Sleep Technologist , he was great very patient explained everything well.
Karen H.
July 21, 2022
I was supposed to have the sleep study on Thurs night and all day Friday. Friday morning they woke me to say I would not be staying for the day for me to leave. They did not know anything . I am upset because I had to take a vacation day off for this study which prevented me from being paid for any Overtime for that pay period. No one could tell me anything on why they were not keeping me. I did get a report from the dr the following Monday that I had sleep apnea but I was being tested for Narcolepsy. I was just in a sleep study a year ago for sleep apnea and did not have it. I sleep great at night...I sleep all the time! I left there confused and afraid because I thought I did something wrong or that something bad was going on. They need to change their process on when they send someone home earlier than they are supposed to. They need to give them information on why. They should have woken me up the moment they knew they were not keeping me so I could have left to go home
Kathy B.
July 21, 2022
Tracy’s care and attention was exceptional. I was a little nervous about the study but once I was there Tracy put me at ease. The room and accommodations were great. My overall experience was excellent!
Carl S.
July 20, 2022
For someone who uses a wheelchair, the room was not configured well.
Joseph L.
July 16, 2022
Great job by all!!!
Brandon G.
July 15, 2022
The room was just ok! I was told there was going to be a mini frig, but there was none. The chair was very uncomfortable. The place needs updating.
Brandon G.
July 15, 2022
The room was just ok! I was told there was going to be a mini frig, but there was none. The chair was very uncomfortable. The place needs updating.
Laura T.
July 14, 2022
Alex was wonderful. Very professional but caring and always made sure all was okay.
Nancy P.
July 8, 2022
Jamie my sleep technician was very kind and mad me feel comfortable !
Dana H.
July 8, 2022
Sleep technologist was very informative, helpful, and professional!!
Ralph S.
July 7, 2022
For people who like to read (ME) there was insufficient lighting for reading in the very comfortable recliner. Also the bedside lamp had on-off switch that was so tricky that the the sleep technologist saw my struggles to turn off the lamp and came to the room to help. Also, as a male, if I should have to repeat this testing, I would wear an adult diaper to avoid calling for assistance to go to the bathroom!!! Re 3rd item above, I didn't make the contact, my doctor's office did this. Also I didn't see my doctor when I left so no score.
Jonathon H.
July 4, 2022
My sleep technologist was very kind and made the experience much easier.
Betty J.
July 2, 2022
Everything was excellent
Kimoniece W.
July 1, 2022
The lady who took care of me went above her job to make me comfortable. I just can't sleep. I appreciate her for trying to help me.
George 'danny' H.
June 29, 2022
Jennifer was very nice and personable an an excellent technician!
James F.
June 26, 2022
Technologist very professional and knowledgeable. Pleasant approach and friendly explanations insured a successful sleep over for me. The room set up was comfortable as was the bed. Necessary equipment was placed to minimize distractions.
Philip F.
June 23, 2022
Jamie was an excellent technician!
Nancy P.
June 23, 2022
La tecnología fue amable respetuosa, el cuarto limpio y ordenado.
James 'jim' K.
June 21, 2022
Rodger was very professional and explained everything he was doing
Claudia A.
June 21, 2022
Technologist was super good.
Lashawne H.
June 20, 2022
Outstanding service was rendered by Millett, the Sleep Technologist.
Lester W.
June 20, 2022
Roger was awesome and made my visit much more enjoyable than I anticipated
Jerry T.
June 18, 2022
The nurse/technologist, Tracy, was very professional and courteous in demeanor, and she made me feel like she really cared and was concerned about me. She is obviously also highly experienced and qualified. She made the experience as good as it could be.
James H.
June 17, 2022
Excellent technologist keep up the good work
Lorrie B.
June 14, 2022
Both of my techs were superior. A very good experience.
Micheal U.
June 13, 2022
The sleep technologist was very knowledgeable & explained everything to me so that I would understand. She was very professional as well!
Brenda B.
June 4, 2022
Tracy is a great tech she made me feel at ease sleeping with my mask for 2 hours. I was really nervous but she made me feel okay with the whole process
Vivekanand C.
June 4, 2022
I had a great experience overall. Initially my appointment was 3 weeks out, which is tough when facing a major medical issue. But, I was told to get on the cancellation waitlist and I was able to be seen within a couple of days due to a cancellation, which was great.
Clinton L.
June 2, 2022
Just a little confusing locating the center since there are 3 St Thomas buildings in close proximity.building
Stephanie S.
June 1, 2022
My sleep technologist, Jenny was absolutely amazing at making me feel like I was her only patient even though I wasn't. She made it feel like we had known each other forever.
Michael S.
May 31, 2022
Kayla, the technician was very professional and helpful.
Mary R.
May 30, 2022
Jenny did a good job
Michael M.
May 26, 2022
Get warmer blankets.
Donna C.
May 26, 2022
The technician was great, I was so relaxed.
Daniel A.
May 26, 2022
The room was quite small and there was not a window or a clock in the room. The bathroom was odd that it was a shared bath. Previous sleep studies that I have had at other facilities in the past always had a window, a clock, and a private bath. There was no shampoo or a hair dryer that was found in the bathroom. There was a storm watch on the night that I was at the center. Info on what to do in the event of moving to a place of safety was not provided and it should be. My tech. was excellent and was the best part of the sleep study. I would suggest that you take steps to make the room/bathroom more accommodating to the patients.
Clara H.
May 25, 2022
Thx to Carrie and Cally and Lisa Morgan and Dr Haynes
Arthur R.
May 25, 2022
Bed miserable uncomfortable
Shondelle B.
May 24, 2022
My sleep texhnologuat, Callye, was great! I really enjoyed her.
Ruby B.
May 21, 2022
The temperature in the room was very uncomfortable, shifting from very hot to very cold at times. Our Technologist was wonderful and made my daughter so comfortable throughout the entire experience.
Cynthia S.
May 20, 2022
Very professional team. They went the extra mile to make sure I was comfortable and understood the procedure. T, the technologist was great!!!
Jillian W.
May 17, 2022
Everything was wonderful. Callye and Erica are super!
Nancy P.
May 14, 2022
Farman was an outstanding staff member of the sleep center; friendly, helpful, shared information about the sleep study that gave me comfort as I was experiencing my first sleep study
Teresa R.
May 14, 2022
My technician Tiana, was very helpful and knowledgeable. I was very grateful for her. I appreciated the morning coffee! The room was clean and comfortable. Overall a very good experience.
Killy B.
May 12, 2022
Thank You. I’m Grateful…
Michael S.
May 12, 2022
The Sleep Technologist was EXCELLENT!
David C.
May 10, 2022
Rodger was such a professional and everything he did and he was very polite and courteous
Judith B.
May 9, 2022
My technologist, Jeannie, was professional in her work and compassionate and understanding in her demeanor. Thank you for taking good care of me and making this a simple process.
Karen R.
May 7, 2022
Kindness goes a long way!!!
Marilyn M.
May 6, 2022
Everyone was very friendly and professional. I felt very safe and rested well. Thanks
Kristin W.
May 6, 2022
My tech was so so so nice bless her soul!!!!
Terry T.
May 5, 2022
Sharing a bathroom was not a thrill. Could have used help in cleaning glue off my head where i could not see.
Bonnie H.
May 3, 2022
The facility was very hard to find, given the directions I was given. No suite number shown anywhere. Also the facility was locked and no sign saying what to do. Finally we called and was told there was a button to push to talk to someone.
Daniel W.
May 2, 2022
This is a very good facility to use for anyone considering a sleep study. The staff is very professional and keep you up to date on the instructions necessary for the study. They environment is very calm and soothing and you feel like you are on vacation on a getaway. I felt like I was in good hands with the technologist and the doctor who oversees the results.
Roy M.
April 30, 2022
Dr.Tyson is great and so was the sleep technologist.
James R.
April 30, 2022
I was so impressed with my visit to the sleep center. I have never had an experience with a CPAP machine before, so I was somewhat apprehensive about it. The Sleep Technologist was so knowledgeable, considerate and tried every way he could to answer my concerns in a caring manner. After going through this visit, I can already see how valuable me getting a CPAP machine is and I look forward to receiving it. Thank you St. Thomas Health!
Louise W.
April 27, 2022
Very professional staff. Enjoyed my center person she made my visit less stressful. My Doctor was very nice and explained the procedure A+. I loved having Alex, very compassionate person. I was able to sleep sooner than I thought with the comfortable bed and help from Alex, the nurse. Thanks to all!!
Carole D.
April 23, 2022
My technician was wonderful! Room was quiet and decent. Good experience all around...
Sara W.
April 22, 2022
All was excellent and accomodating including the sanitized room
Felithia B.
April 21, 2022
My technician was extremely nice and very accommodating, she was very helpful and attentive. The only complaint was that I was cold and we adjusted the temp in the room. My tech brought me an extra blanket. I would suggest the softer type blankets be on the bed. I also think there should be grab bars in the shower for safety and 2 wash cloths instead of 1 because I personally don't use the same cloth for my face and body...
Benjamin G.
April 21, 2022
Everyone was very helpful.
Kaye C.
April 21, 2022
The thing that could be improved is the mattress for the bed.
Thomas P.
April 21, 2022
McGuire was great.
Sandra B.
April 21, 2022
I felt like I didn't sleep well due to room temp. Tech brought blanket in about 1:15 a.m.
Kevin K.
April 20, 2022
Callye was excellent, very professional and friendly and made a difficult experience as easy as it could be
Lisa W.
April 15, 2022
I was scared but she made me comfortable
Charlotte D.
April 13, 2022
Would have appreciated better follow up re: sleep study results
Katherine H.
April 12, 2022
Roger and Jenny were both very helpful and kind.
Lyric G.
April 8, 2022
The email for instructions to the sleep center should include that the Mount Juliet sleep center door is on the left side of the building. Also, it would be great to offer a small cot to people that have to accompany patients and spend the night. A recliner is not appropriate for sleeping. (Which is funny, because the center specializes in SLEEP)
Clarence P.
April 7, 2022
Took good care of me.
Jason T.
April 6, 2022
Everyone was wonderful only reason for my over all only being very good is the machine was terrible to get used to.
Virginia S.
April 5, 2022
Great experience!
Jacqueline C.
April 1, 2022
This was a very pleasant stay. The staff was excellent.
Mickey W.
March 30, 2022
Top quality staff and facility. I was given excellent care.
Harvey L.
March 24, 2022
Staff was courteous helpful explained everything
Ann R.
March 24, 2022
Special thanks to my Sleep Tech (“T”) for being efficient, informative and kind.
Starlene H.
March 23, 2022
My sleep technologist Jenny was great and helpful in all ways——- thank you Jenny in Hendersonville!
James D.
March 23, 2022
The nurse was wonderful. The only down side, the pillow that I was using had been used by a smoker I believe and when I threw it away I was able to sleep.
Anderson P.
March 23, 2022
The tech was great and getting my son scheduled was quick. He is 3 and was nervous, but out tech was amazing.
Meaghan S.
March 19, 2022
I was very nervous about coming in. However, your lead technician Tracey put me at ease immediately. She is absolutely fantastic at her job. I would highly recommend Ascension Sleep Clinic. Thank you for your help.
Stephanie C.
March 18, 2022
To Tracey it was a pleasure meeting you and thank you for your kindness 😊
Carl G.
March 18, 2022
My sleep technologies Carrie and Tracy were excellent! Can’t say enough how well I was treated and how they helped me with my BiPAP issues. By the time I was done with my sleep study I had slept better that night than I have since I started using my BiPAP machine. Thank you Carrie and Tracy for dedication and knowledge to help so many like myself.
Joyce R.
March 17, 2022
Thanking about sleeping at a strange place with strangers, I was a little nervous driving to the center. However, once I got there my technologist was wonderful, made me feel very comfortable. The room was very nice and I ended up having a good night’s sleep. I felt rested when I woke up. Thank you for such a pleasant experience.
Betty W.
March 11, 2022
Tracy was very kind as I was having trouble getting to sleep! I had to go to the bathroom twice but she came and unhooked me from the base and told me not to worry about it at all. She was very concerned about my comfort and wanted to help in any way possible to make me comfortable. She rearranged wires at my left ear so I could sleep on my side. She decided the nose piece was too large and got a smaller one. She couldn’t have been any nicer and I highly recommend her and want you to all realize what a perfect fit she is there!!!!
Donald A.
March 10, 2022
You have the most expensive motel room in Murfreesboro , but no Wi-fi, no good way to charge your devices?(moving the bed to access the only receptacle, which by the way is not equipped with a USB plug is not a good way) Your available TV choices are awful, and you have no Wi-Fi to allow use of my own device
Cynthia J.
March 10, 2022
Private restrooms
Julie C.
March 8, 2022
River my sleep tech was amazing made me feel like home very kind explained everything
Cynthia M.
March 6, 2022
Tracy was wonderful, very compassionate, knowledgeable and kind. My only negatives to this experience were that the mattress was VERY soft and there was a considerable amount of noise coming from the room adjoining mine (4) throughout the night.
Lydia A.
February 25, 2022
T was so great working with our 4 year old daugher. She really put her at ease. My daughter's review upon finishing the next morning was if there are more kids that have to do this, be sure to tell them it doesn't hurt. Thank you for making a challenging experience as comfortable as possible for us!
Jerry J.
February 25, 2022
Very nice, friendly staff. Very clean room, nice atmosphere
Terry F.
February 22, 2022
the over night techs and daytime tech was awesome thank you
Tammy D.
February 21, 2022
I was impressed with the facility and staff. Everything was super clean and my room had all the conveniences of home. It did not feel like a medical facility. More like a hotel. The staff were super sweet & explained things well. I felt secure.
David H.
February 19, 2022
Excellent sleep techs. Always clear ab9ut what they were doing and very patient. Good experience,
Christopher H.
February 16, 2022
I wish each room had a bathroom. I had to wait for a lady to finish taking a shower before I could leave. And she used up all the towels luckily she left a wash rag so I could wipe the goop of my hair
Lisa L.
February 14, 2022
I want to let y’all know that the lady who was with me last night was the nicest person I’ve ever met and went above and beyond to make sure I was ok as soon as I came in we chatted like we had known each other for years she moved things around so I would be comfortable all I can say is I was blessed to have met her and I want to Thank her so much I’m sorry I didn’t get her name
Patrick S.
February 12, 2022
The tech was very helpful.
Mary J.
February 12, 2022
McGuire was very nice and thorough about what he was doing and what to expect
Kenneth B.
February 11, 2022
The sleep study was terrific. My initial appointment with Dr. Coller was not. He's condescending and dismissive. I will be looking into changing physicians for my ongoing care.
William M.
February 4, 2022
My tech was amazing.
Joann L.
February 3, 2022
Took awhile to get in cause previous directions were not clear
Ronald J.
February 2, 2022
Technologist Calley was a saint, when there was a mishap she was right there. Solving problem and explaining what she was doing. Very happy with her. Thank You
Daina T.
February 1, 2022
I had a good overall experience. I'm just waiting on doctor to give me my results. I also was concerned why I was put on a sleep apnea machine when I should have been been on there to see how I was taking care of what my condition was.
Tammy E.
February 1, 2022
My technician was awesome he explained it in detail and made me feel very much at ease
Ivana G.
January 29, 2022
This was my first experience with the sleep study. It's very interesting also I was very courageous. I've never had someone watching me sleep lol... Overall it was great and can't wait for my results.
Linda G.
January 28, 2022
Bed was too hard
Rhonda J.
January 26, 2022
The thermostat in the room did not work. The room was either extremely hot or extremely cold. The technician was great she did the best she could with the heat or cold.
Samuel S.
January 22, 2022
They made an anxious event very comfortable.
Linda M.
January 21, 2022
She made me feel very comfortable and was very helpful.
Thomas R.
January 21, 2022
It is difficult to say the overall experience is excellent when you have to try and sleep with all the wires attached but the technician made it as good as possible and she was very caring.
Alicia H.
January 15, 2022
Service was great and loved the technologists, she was awesome and knowledgeable
Jill K.
January 1, 2022
Both of my sleep techs were friendly/professional and made me feel like I was at home. I would definitely recommend to family/friends.
Alexandria M.
December 31, 2021
My sleep technologist was Amazing! I had a very comfortable accomodating experience. Highly recommend 🤗
Emily J.
December 29, 2021
Millet provided excellent care. Noise and talking from another room woke me up several times during the night. That is the only thing that I would change about my experience.
James S.
December 23, 2021
Location very good, clean. Dr. Coller, rude, arrogant, huge ego and does not respect patient!
Michele K.
December 18, 2021
T was incredible! Knowledgeable and extremely personable.
Daniel M.
December 17, 2021
The room was very nice. Technologist was helpful and friendly. Bathroom facilities very clean and close to the room. Great experience overall.
David T.
December 16, 2021
Technician was great.
David P.
December 15, 2021
Jamie was great.
Shannon R.
December 14, 2021
Bathroom pipes were very noisy and the entire sink faucet was loose and flopped around. And one bathroom door didn't latch or even close all the way.
Nancy P.
December 14, 2021
Jenny was wonderful. Very pleasant and helpful.
Paulette R.
December 13, 2021
Great place. Comfortable and knowledgeable.
Shelia W.
December 13, 2021
The sleep Center technician( Tracy) was superb. As a nurse I really appreciate all her help and professionalism.
Michelle C.
December 12, 2021
Alex was wonderful even tho it was my first Tornado she was great!!!
Linden B.
December 10, 2021
Our technician Geraldo was amazing in all aspects, extremely personable and explained the process so well. HeWas very patient and just all around Awesome!
Eugenia B.
December 7, 2021
Did experience interruption to my sleep with the theming noise of my suite mate locking the bathroom. It awakened me at midnight and again at 4 and I did not get back to alero that time.
Heather L.
December 7, 2021
Amazing staff
Claudia M.
December 4, 2021
My technician was very knowledgeable, Kind and compassionate. She made my stay very relaxing from beginning to end. Thank you so much
William G.
December 4, 2021
Technician was super informative and extremely polite. Was not looking forward to this but she put me at ease as soon as I arrived. Will definitely suggest to anyone who needs this procedure.
Joyce C.
December 2, 2021
Very accommodating
Cynthia B.
November 30, 2021
It was hard to sleep with all the wires attached to me. I felt I couldn’t move once I layed down. The ones on my head hurt when trying to sleep. They were pressing on my head against the pillow. The tech was very nice and efficient and the facility was very clean.
Carl G.
November 30, 2021
Callye was great! She explained everything to me before my test, I felt safe and listen to her instructions as we tried 3 different masks through the night. When I need something she was right there to help me. I had a very good experience at the Saint Thomas sleep center.
Monica M.
November 30, 2021
I would recommend this center to anyone having sleep issues. They treat you well and make you feel very comfortable.
Melissa F.
November 25, 2021
My sleep technologist was amazing! She was wonderful.
Julia S.
November 23, 2021
I am worried that I did not get a good reading because I didn't sleep well. My room was freezing cold. Even though the technologist brought in two blankets I was still freezing. I'm sure I slept but I felt like I was awake most of the night. The thermostat was on 90 and it wouldn't go any higher. It never seemed like it kicked on. The mattress was amazing and similar to what I have at home.
Annie A.
November 23, 2021
Was a pleasant experience! The room and surroundings were nice and comfortable. The technician that was helping me was professional, knowgeable, courteous and pleasant to work with
Christine D.
November 22, 2021
Shared bathrooms was a bit disconcerting. It was the clicking of the locks that could disturb sleep.
Libnis E.
November 22, 2021
The technician was really kind and friendly. Thank you
Mitchel B.
November 19, 2021
The sleep tech “ T “ was outstanding. She was friendly and very professional.
Jerry G.
November 18, 2021
Very pleased with the experience
Kristina W.
November 16, 2021
I didn’t think I’d mind the night light in the bathroom of my room. But it actually bounces up on the ceiling over the bed. Perhaps it could be adjusted downward?
Elizabeth W.
November 13, 2021
My Technician she is professional .Thanks so much ,
Minda B.
November 10, 2021
Patty was very nice. I was dreading the sleep study but it wasn’t bad at all. I actually slept soundly.
Creig M.
November 10, 2021
Technologist Jenny was a true professional
David L.
November 9, 2021
Everything was great! Thank u all!
Kahlia Z.
November 9, 2021
It was different than the other sleep study I had. They put on a machine on halfway through, on my nose. And the machine made me feel like I was gasping for air. I couldn't breathe and when I woke up my mouth was so dry and my eyes had so much eye caca . I was so happy to leave and get a drink and take my asthma inhaler to help me breathe. I am so tired still. I dont feel like I got a good night's sleep.
Gerald D.
November 5, 2021
Miserable night
Michael S.
November 3, 2021
Tracy, the Sleep Technologist, was the best ever! WAY above and beyond!!
Charlotte W.
November 2, 2021
The experience was great. Comcast was out, but I survived 10 hours with no TV. Staff was outstanding.
Shirley K.
October 31, 2021
Room was cold
Jordana H.
October 27, 2021
You may not be able to do anything to change this but I found it odd that a garbage truck comes and empties the dumpster at 5:30 in the morning when the dumpster is directly next to the window of people sleeping and having a sleep study done. That's the only criticism I have of the entire experience.
William A.
October 24, 2021
Mrs. T was amazing and very helpful on the process. A true professional and very personal
Terry W.
October 24, 2021
Would be good to have a hanger in restroom to hang the wording while using the restroom.
Donna R.
October 23, 2021
G was awesome! Very friendly and explained everything completely!!!
Pamela L.
October 23, 2021
Overall experience was great! Alex was my sleep technologist she was absolutely super! She was very explanatory and very fast at what she does! Yes I would recommend the sleep center to anyone. The only complaint I really have is the room the furniture, although the bed slept good it sure doesn’t look inviting to me the room I know is clean doesn’t look clean at all. The chair in the room doesn’t even look nice . I’m sorry but that’s the only complaint I have. Overall it was great!!
Judy B.
October 20, 2021
My sleep technologist (Jenny) was professional, knowledgeable, and put me at ease immediately. She answered any questions with confidence.
Floyd L.
October 19, 2021
Tech was super
Raymond B.
October 16, 2021
room was cold and unable to adjust tekperature
Lisa F.
October 15, 2021
Best experience!! From the room to outstanding service!!
Diane H.
October 14, 2021
G that did my sleep study was very professional and took his time going over everything.
Mollie S.
October 14, 2021
Better bed linens would have made the room excellent.
John W.
October 14, 2021
Jamie M. and her assistant Amanda were exceptional. I could not have asked for a better team. Buy those girls lunch! iv>
Shirley C.
October 13, 2021
The little technician was very sweet and talkative. She made me feel comfortable. She explained everything and was a definite asset to Ascension!!! I think her name was Kali or something like that. She was no bigger around than a toothpick.
Julie H.
October 11, 2021
Staff was very nice and helpful. Room and bathroom was clean and comfortable.
Patrick R.
October 4, 2021
My sleep tech was great! Friendly, professional, & very helpful. She made the visit stress free and comfortable
Timothy L.
October 3, 2021
Everyone at Dr. Valentino's office were above & beyond with professionalism & friendliness. Sleep Center's McGuire was very informative and helped me understand the process step-by-step.
Judy J.
October 1, 2021
I was confused by the apparently contradictory instructions sent to me: bring and take usual medications while at the sleep center, but refrain from using sleep-inducing substances, caffeinated products or alcohol prior to checking in. I had started a prescription sedative-hypnotic four or five days prior to the sleep lab night, I did not take it in the 24 hours before checking in. I still don't' know if that is what I was supposed to do, though the medication made no difference in the consistency or length of sleep at my home. The doctor suggested that I'd had a rough night. I did have several episodes of leg cramps. It was unclear whether or not the graphs printed out showed when these problems took place, nor if they corresponded to markings on the printout. It seems I have insomnia and some minor apnea, am to take more medication, use a CPAP for 90 days, tele-something with Dr. Haynes?
Rhonda R.
September 30, 2021
Just could not sleep being hooked up to all those wires. Very friendly staff, the room was great. Maybe I will finally get the results to help me sleep. Thanks to everyone at the sleep center.
Jedonna A.
September 29, 2021
Everyone was so kind.
Michael H.
September 28, 2021
My sleep therapist was great
Mary M.
September 28, 2021
Very comfortable and pleasant environment
Cheryl H.
September 25, 2021
It was a lot different than what I thought it was going to be, the experience was excellent my technician G was awesome. Every question I had for him he answered very well, he made me really feel at home. Thanks G for all that You’ve done for me during my stay.
Dorothy F.
September 24, 2021
I felt my study was predestined to confirm sleep apnea. I really think one should sleep more than two hours before a study can be accurate. If my mind does not shut off then i do not sleep. I still have reservations about investing in one of these expensive machines if it is not a guarantee i will sleep better.
Amy B.
September 22, 2021
The sleep technologist was phenomenal! She was very attentive and friendly. Customer service skill were extraordinary!
Hanna H.
September 22, 2021
Jenny help me well. I felt good now. Thanks to all your help
Minnie O.
September 21, 2021
If I could have been able to go to sleep it would have been excellent and that was no fault of the sleep center I took a sleeping pill but it did not work I just had trouble sleeping
Julia V.
September 21, 2021
I had my sleep study at Midtown in Nashville.I previously had one in Murfreesboro Tn.There is no comparison to these places.I was greeted by Jamie my sleep technologist.She was professional,nice.and courteous.She knew her job and did it well.When she came in this morning to remove the wires she brought me a big cup of coffee.She told me when I was ready to leave she would walk me to the lobby.I actually got a good nights sleep.I forgot to drop my satisfactory patient survey in the box on my way out.I will take it in about 3 weeks to the sleep center or mail it.It was worth driving the extra 35 miles to have such a great experience.Thanks
Haje M.
September 21, 2021
Sleep technologist was amazing. My dad doesn’t speak any English but he said that she was really helpful and very patient.
Ruby K.
September 18, 2021
The girl that was my nurse alnight was awesome
John D.
September 15, 2021
Directions to entrance could be clearer. 2nd doors would not open but I figured out where intercom was
Sharon H.
September 15, 2021
Very nice place with nice staff and Roger so nice
Lisa S.
September 14, 2021
The blanket on the bed was very rough, not conducive to good sleep. Also did not like sharing a bathroom, you could hear everything the other person was doing.
Brenda P.
September 11, 2021
My experience was excellent and it was much more enjoyable then my visit in 2012.
Robert V.
September 11, 2021
My technologist was very knowledgeable and respectful!
David H.
September 10, 2021
Pharma was very good at her job and was pleasant, professional and helpful. She made the experience very comfortable despite all the wires!
Linda C.
September 10, 2021
Wonderful technician during my study.
Jodi M.
September 9, 2021
Gerardo and Erica were great to deal with. I felt very at ease. I especially liked that Gerardo asked for consent before touching my body to place sensors
David B.
September 8, 2021
Everyone that I have either met in person or spoke with by phone has been very professional, informative and personable.
Albert W.
September 4, 2021
Sleep tech was amazing!
Keith W.
September 3, 2021
staff was great and very professional
Sarah L.
September 2, 2021
Teneshia was very informative and helpful. She put me at ease about the test.
Allison M.
September 1, 2021
Even with family and friends giving me advice, I didn't really know what to expect for the sleep study. They were very kind and patient with me as they explained what would happen and as they hooked me up to all the sensors. Despite being away from home, hooked up to sensors, it was a pretty good experience.
Daniel H.
September 1, 2021
My physical impairments were not considered by the doctor when arranging this test. I am disabled and the room did not work well for my needs. I did not complain to the technician because I knew she could not change anything. When I told my wife in private my expertise was horrible, the technician put in her notes that I complained about “everything”. I think that was an unfair assessment of my attitude snd I did not appreciate her notes.
Ramona C.
August 31, 2021
My sleep tech was Awesome! Very kind and funny to help me not be nervous. Was great at explaining things and also answering my questions as to why. Great experience for something that had to be done and was dreaded. Thank you!
Thomas P.
August 27, 2021
Tracy, the sleep technologist was wonderful. She was professional, patient and very friendly.
Pamela O.
August 25, 2021
I didnt realize i would need shampoo to wash the goo out of my hair although i prob. Should have. Also no mat for shower, 2 towels onw hand cloth wash rag .ii appears you really dont want the patient to take a shower even though it is there.
Robert C.
August 24, 2021
The facilities and staff were great. Instruction packet was verbose but complete and accurate. I felt that I received good care and would recommend it to family and friends.
Toney F.
August 24, 2021
MRS. RUMSEY WAS JUST OUTSTANDING PLUS-S-S-S-S-S-S! THE ROOM WAS VERY, VERY COLD JUST AS I PREFER, BED WAS SOFT, CLEAN AND INVITING. BUT - - - - - - I DID NOT EXPECT TO BE SERVED A 24 OZ. TIP SIRLOIN STEAK WHICH WAS PERFECTLY MEDIUM RARE, LARGE IDAHO BAKED POTATO WITH A LARGE PORTION OF BUTTER AND SOUR CREAM, THE HOME MADE WHOLE WHEAT BREAD WAS EVER SO TASTY AND THE SALAD, THE SALAD CONTAINED EVERY POSSIBLE VEGGIE WITH A HOME MADE DRESSING THAT WAS SUPERIOR TO ANY DRESSING I HAVE E-V-E-R TASTED. CAN'T WAIT FOR MY FOLLOW UP APPOINTMENT. THANX-X-X-X-X-X!!!!! TONEY FOWLER P.S. IT'S IMPORTANT TO HAVE FUN AND ENJOY ALL WHICH LIFE OFFERS.
Sheila U.
August 20, 2021
Tracy was excellent. She made my experience tolerable!
Albert F.
August 19, 2021
Great experience.
Harold L.
August 19, 2021
The sleep technician, “T”, was kind, efficient, and professional. She was very responsive to all my needs. Special thanks to her.
Deborah W.
August 18, 2021
The dr.s were great. Friendly and outgoing! Told me everything I had to know.
Claudia E.
August 18, 2021
My stay was great the staff was very friendly my room was vey clean .
Lisa L.
August 17, 2021
I’m sorry I can’t remember the girl’s name she works in the Murfreesboro Office She was so nice and easy to talk to I just Love her
Moheb G.
August 16, 2021
Thank you 🙏
Jack B.
August 13, 2021
Suggest you include a recliner chair in the room. I believe I would have been able to sleep more comfortably in a recliner than flat on a bed after being hooked up to all the wires, especially when requested by the sleep technologist to sleep on my back for a portion of the study.. Provide a recliner, if possible, and give the patient the choice.
Cindy E.
August 12, 2021
Excellent Service ❤️👍May God Bless These workers
Etta F.
August 11, 2021
Roger was the best, he was so sweet, and professional. He really wanted you to be comfortable the whole way through. Such a gentleman & a little humor to go along with it.
Pamela H.
August 7, 2021
My tech, T, was very knowledgeable and provided excellent service while I was at the facility. She's a gem!!
William E.
August 7, 2021
My tech Tracy C. Was fabulous such that I would recommend her to anyone in the future having a study and ask to use her again! Dr. William Edwards
Brenda L.
August 5, 2021
techs very professional & accommodating
Andrew C.
August 1, 2021
I interpreted my initial written instructions as my being able to sleep until 6:30, which is what I planned to do. I told my wife I would be home about 6:45. I was awakened at 5AM. My sleep tech told me that I could stay in my room until 6:30, but I could NOT get back in the bed, nor could I sleep in the recliner. I cannot figure that out, no matter how much I try.
Thomas B.
July 31, 2021
Very personable and efficient technician. Extremely helpful. Absolutely a positive experience
Susan W.
July 28, 2021
The sleep technologist (Cailey) was fantastic. I had been dreading this test and she immediately put me at ease and made the whole test super easy.
Emma V.
July 27, 2021
I can't say enough positive things about our experience. Jenny Mangrum was absolutely phenomenal. We struggled for several years and with another sleep center to get a sleep study on our five year old. Jenny got us scheduled quickly, and helped me navigate doctor referrals and insurance. Her professionalism and communication was top notch. She ended up helping us with several sleep studies. We are a family of five who all have Obstructive sleep apnea, four requiring surgery, and 3 or 4 various types breathing machines, so we've had a LOT of experience with hospitals/clinics/medical offices. This was by far the best experience I have ever had! She was so so wonderful during a super stressful time. She was absolutely what healthcare should be and very much deserves to be recognized. Everyone we came in contact there was so helpful, but she really stands out. THANK YOU so much!!!
Ovelia S.
July 27, 2021
Left at 3am due to have anxiety
George W.
July 26, 2021
The staff was awesome and treated me very well… I will recommend any of my friends or family members… Thank you all !!!
Danielle W.
July 23, 2021
My technology was absolutely amazing!
Wayne C.
July 22, 2021
My Sleep Technologist was very helpful and very kind.
Tammy G.
July 22, 2021
I have been impressed with every aspect of this experience. I'm very happy with the professionalism and thoroughness of Dr. Coller. My sleep study at the Sleep Center was a positive experience and Tanisha was amazing!
Skyler L.
July 19, 2021
Everyone is so nice. Everything was very clean. Thank you!
Jason H.
July 19, 2021
Jamie was the best.
Ruth E.
July 19, 2021
Roger was very accommodating and explained the process in detail. Very polite. I was very pleased with the service.
Jaclyn O.
July 17, 2021
Alex was our nurse and she made us feel so comfortable !!! Thx again!
Shellie C.
July 16, 2021
I really appreciate Maguire. He made my visit so easy and went out of his way for me. If he could be tipped I’d have done it!
Jessica L.
July 16, 2021
Everything was fine until I got out of the shower, slipped on the tile and fell hitting my back on the hump on the shower entrance and my left shoulder on the door frame. I’m now lying in bed on my back, taking ibuprofen and tylenol while alternating ice and heat.
Joshua J.
July 16, 2021
Could not have asked for a better experience. Almost felt like a vacation. The staff was phenomenal and very caring.
Theresa M.
July 15, 2021
I was in room 12 and during my day study I could hear noise. My 2nd nap I was almost asleep and everything I was almost asleep would be awaken by noise. It was coming from the next room or above me. I did tell the tech and she cbrought in a fan to try to keep the noise out.
Rebecca S.
July 14, 2021
The staff was very friendly and made you feel comfortable. The only complaint, I have the room was to cold for me and made it hard to sleep
Willetta G.
July 12, 2021
My initial anxiety and apprehension was put to rest when the technologist greeted me and explained everything step by step. It was a great experience.
Leland R.
July 8, 2021
My tech, Tenisha, not sure of the spelling, was excellent. Thanks to her!
Paula S.
July 6, 2021
Callie was awesome
Joshua D.
July 4, 2021
I was scared at first be the employees was nice and friendly
Rich T.
June 26, 2021
T was an excellent technician worthy of a raise.
Tina B.
June 26, 2021
Staff was awesome 👌
Alaina P.
June 21, 2021
Overall our experience was good. As a parent I was frustrated as my 3 year old daughter was the patient. We explained to the sleep center that our child typically goes to bed between 7:45-8. They told us we could arrive at 7:30 to help accommodate her bedtime. The technician did not start the process until 8:45 and it was almost 10:00 before the lights were out and she was able to go to sleep. By this point she was upset and irritable. While the technician was great and patient, I think the process could have been streamlined to accommodate a young patient.
Gail L.
June 19, 2021
Cons: The room had a slightly strange odor. This may have been related to the equipment because it smelled a bit like an old mix master. I would have liked a brighter light at the desk for reading. I moved my chair to the entrance area to read under that ceiling light. Pros: Thoroughly enjoyed my tech. She carefully explained paperwork, procedures, wiring, machinery, etc. We also chatted about quite a few other things including children, virtual schooling, and pets. She woke me as needed, but mostly let me sleep, unlike during my previous study when I must have been awakened 25 times. This tech. even allowed me to sleep until 6:00. During my previous test, I think I was awakened around 4:30 to be told that the test was completed and to go home. Perhaps procedures have changed in the past couple of years, or perhaps my needs have changed, but I appreciate that I actually feel rested today.
Michael R.
June 17, 2021
Mcguire the Technologist, was very friendly and helpful. He explained everything very well so I knew what to expect.
Joshua H.
June 16, 2021
Callye was great, very friendly and super courteous. Made an uncomfortable situation bearable. Hope to have her again if and when I have my machine study.
Thomas D.
June 15, 2021
The technician was very professional, friendly and helpful. It was nice having a comfortable room to use.
Sammy C.
June 11, 2021
very good .
Sylvia S.
June 10, 2021
I didn’t think I would be able to sleep at all. I was wrong the room was quite and cool, and dark. I felt like I was in a hotel. The wires didn’t bother me. Thank you to the staff.
Julie M.
June 9, 2021
I had a very bad experience in another state but this was a very good sleep center with caring and helpful people. They provided great instructions to help me prepare. I would highly recommend their service and care.
Marcos F.
June 6, 2021
I know that the bed linen was clean but there was a massive stain on the blanket that was unsightly. Otherwise an excellent experience. Maguire, my tech, was excellent! He did a great job explaining each step of the process.
Verne K.
June 4, 2021
The sleep tech was very professional and helpful !
Deron F.
June 3, 2021
Bed was very uncomfortable.
Linda R.
June 1, 2021
Tech Jenni was wonderful she helps you feel at ease. She also performed her tasks with knowledge and capability. I had a pleasant sleep study.
Lisa M.
June 1, 2021
I slept and feel more rested than normal!
Eric N.
May 26, 2021
Jamie was awesome, answered every question, and made sure I was satisfied and comfortable.
Janelle P.
May 24, 2021
It did take them one month to call me from the time of my doctor visit. That seems a little long to me even if they did need to get info from the doctor. She is in the same building!
Donald P.
May 22, 2021
Instructions do not indicate that e-cigarettes are not allowed. Being a smoker I would have brought a nicotine patch if that was indicated in the instructions. Does not seem to be any indication or consideration for a smoker in the instructions.
Kelly G.
May 19, 2021
I was really nervous about doing the sleep study, but Erica was very friendly and made my experience stress and worry free. She answered all questions that I had and explained everything that was being done. I would definitely recommend Center for Sleep at Saint Thomas Health.
Margaret I.
May 15, 2021
Tanisha was fantastic! She made the experience so easy!
Carol R.
May 13, 2021
Best out of the 4 times I have been through the sleep study!
Frankie H.
May 12, 2021
Carrie and Callie were very professional and help. Thei kindness made the sleep center experience less stressful.
Kiran M.
May 12, 2021
great!
Susan M.
May 11, 2021
My nurse, Alex was very nice and efficient. I would have liked a private bathroom.
Larry F.
May 9, 2021
Sleep Tech was very courteous, and professional. Knows his job very well. Does excellent job of keeping a current status of his patients. Would highly recommend for a pay raise .
Margaret T.
May 8, 2021
It was a great experience!!
Jordyn N.
May 7, 2021
My sleep technician Tanesha (spelling?) was wonderful!
Paul M.
May 6, 2021
Tech was great.
Cynthia G.
May 3, 2021
I was made very comfortable with the whole process. Thank you!
Teaira C.
May 3, 2021
Everything was perfect. Thank you mr rogers for taking care of me thanks for all you do!!!
Laurie G.
May 1, 2021
My technologist was awesome. Made me feel very comfortable.
Tosha N.
April 21, 2021
My tech was great that’s semar for all your help. Thank you to the team for having me. I appreciate the team thank you
Heather E.
April 17, 2021
The technicians characteristics is what made the anticipated dreadful experience - as comfortable as I could be. My specific technician has the ability to relate, reassure, and a friendly but professional demeanor which is what made the experience tolerable, not dreadful and will be the reason I recommend this facility.
Michael K.
April 14, 2021
The temperature of the room was very hard to control but the Technologist did everything he could to make me comfortable. I would give him 👍👍👍👍👍.
Clayton A.
April 14, 2021
Carrie was an excellent technician explanation every step of the process in a professional snd friendly manner.
Mark G.
April 12, 2021
Jenny was so attentive and patient with me. Unusual experience but went well.
Izabella A.
April 12, 2021
Our tech was absolutely amazing and great with our 5 year old.
Luis S.
April 10, 2021
All the staff from the doctor to the technologists. Careing attitude and friendly. Made me feel at ease and comfort able.Thsnk you, Sincerely yours
Jodi C.
April 7, 2021
The staff was accommodating and very helpful during the sleep study which helped reduce stress anytime your having a procedure or test done.
Kaylee Y.
April 7, 2021
You guys crushed it! I was stressed because I haven’t been away from my fiancé for two years but I got settled in the room easily. And my tech was super nice. ❤️
Tina K.
April 4, 2021
MY SLEEP TECHS WERE WONDERFUL. I FELT SAFE AT THE SLEEP CENTER
Virginia R.
March 29, 2021
I could not have been treated better!!
Carolyn C.
March 29, 2021
The technologist was very nice and helpful, she tried several mask on me during the night so we would know which one would be the most efficient and comfortable. I appreciated that.
James J.
March 25, 2021
Staff members are very courteous and knowledgeable
Julia P.
March 25, 2021
Bed was comfy. But I could hear people in other rooms which kept me from falling asleep and staying asleep. I had to work while there and the chair and desk were very uncomfortable. I ended up with a horrible migraine due to different factors; might want to advise people to bring headache medications with them. The food was really pretty bad; I understand it is hospital food and not much you can do. The techs were super nice.
Troy S.
March 23, 2021
Gerardo was very thorough and explained everything thoughtfully so I knew what to expect. It was a very positive experience.
Emma P.
March 22, 2021
The Technician was great and very professional for a difficult client like myself. Everything was good.
Cindy S.
March 20, 2021
My tech G was great. He explained each step to me.
Katherine T.
March 15, 2021
I want to commend my Tech, Alex. She was wonderful and explained everything to me very well.
Sandra S.
March 15, 2021
Should let women know they will need shampoo and conditioner I had an excellent experience. Roger was very nice and friendly as well as knowledgeable about the study. He allowed plenty of time for questions. Dr. Haynes was also very nice. He took time to explain results of study and allowed plenty of time to answer my questions I will definitely recommend this facility to friends and family. I would give my experience 5 stars!
Robert H.
March 13, 2021
Very courteous
Karen M.
March 12, 2021
TV volume wouldn't turn up.
Makenna B.
March 9, 2021
I do not remember my daughters techs name! But she was a literal Angel to my girl and I am so thankful for her!
Jared M.
March 7, 2021
I would like to strongly suggest that parents of children under 5 be directed to another form of study. The study itself seems to have traumatized my almost 4 y/o son. He had nightmares and woke up screaming “no stickers” from a dead sleep last night at home. Any item that looks like a long string scares him into saying “no sticker” an example, my macrame thread. It just was not the best route for my son, I regret not being more informed about his possible negative reaction. I truly hope that the results from this testing will provide useful information for us to move forward on the path to keeping my sons breathing healthy and at its best. I am hopeful that he will be receptive at our next Dr visit.
Response from the Center for Sleep
I am so sorry to hear that your child had such a negative reaction to the wires. We make every attempt to keep this procedure as easy as possible for our littlest patients. Honestly, most seem to handle it quite nicely. Hopefully the data acquired will be useful enough to circumvent the negativity of the testing.
Graceshous S.
March 6, 2021
McGuire was my tech and was very informative
Seth B.
March 5, 2021
G was a great technician. Knowledgeable and kind. Very thorough. He should be a supervisor. I have had 2 different techs since I’ve had multiple sleep studies and he really did excel. Explaining central apnea and cpap v nopal was super helpful.
Shalom S.
March 5, 2021
Very nice
Pamela R.
March 2, 2021
The tv did not work...I usually watch tv before going to sleep. Other than that it was a good night.
Donny S.
February 28, 2021
very pleasant experience. The technologist was very professional and was very attentive to my needs.
Penelope A.
February 27, 2021
Tracy C. was excellent and made me feel so comfortable. It would be great if the cool springs location had private bathrooms. One of the other patients kept using the toilet and not flushing. 🤢
Carrie R.
February 26, 2021
My sleep tech was outstanding. She made me very comfortable, and explained everything very well as it was being done. Unfortunately I was actually TOO tired that night, so the test needs to be done again. But after my first trip I'm actually looking forward to going back. I expected it to be more medical ie, a hospital room. It was a great experience and I would recommend it to anybody. One more thing, I'm so sorry but I forgot my techs name, but I would love to have her again when I come back.
Rebecca K.
February 26, 2021
Made me feel comfortable and helpful with my needs
Patricia W.
February 26, 2021
Tanesha was so kind and pleasant. I felt right at home. The only part of my experience that might have been a little improved is to better explain ahead exactly what to expect.
Destinie A.
February 25, 2021
The Sleep Technologist was very nice, professional,and made my stay as comfortable as possible!
Lettie A.
February 24, 2021
Handicap bars need to be plaved in the bathroom around the toilet.
Response from the Center for Sleep
We do have many bathrooms with handicap bars but unfortunately there are a couple without. Our Apologies
Amanda L.
February 12, 2021
The only complaint I have is that the heat didn't work in my room. The tech tried to fix and she gave me an extra blanket. It was still really cold.
Natalie W.
February 10, 2021
Great communication!!! Very clean and well prepared!
Matthew P.
February 9, 2021
Tracy was fantastic! She had great bedside manner, and was very attentive throughout my study.
Shane R.
February 6, 2021
Nurse Ashley was extremely helpful thank yall for making my sleep study easy
Donald H.
February 2, 2021
sleep technologist very courteous and helpful.
Jennifer M.
January 31, 2021
My technician was great and she made sure that I was comfortable and checked in on me to make sure that I was able to complete the study and get out on a timely manner.
Norma F.
January 30, 2021
Everything was great. The people were very nice and kind.
Brian S.
January 30, 2021
The doctor seemed very nervous and rushed during my initial appointment even though he was very thorough.
Steven B.
January 29, 2021
Mr. McGuire was very professional and was very knowledge of his job. He made me feel comfortable about the sleep study by explaining everything in a manner that was very understandable. Thank you Mr. McGuire for comfortable & learning experience!!
Rosemary S.
January 25, 2021
The Tech, Jamie was so very nice and very respectful to me! The room and everything was wonderful! Even the bed! This place was close to my house. I would recommend this place to anyone!
Kelly P.
January 25, 2021
The map was missing from my instructions.
Alvin G.
January 25, 2021
Room temperature was a little cool for me, could a blanket or temperature controls.
Harrison N.
January 23, 2021
We loved our technologist Mcguire!
Anne H.
January 21, 2021
Gerardo was great. He explained everything and made me feel at ease. He made sure I understood everything and was quick to assist when I had an issue in the middle of the night.
Melissa C.
January 21, 2021
Ms. Tanisha was very professional and extremely nice. She made me feel like I was at home.
Gregg B.
January 19, 2021
I could not get relaxed due to a chronic pain in my right hip. I told the technician that being in a recliner was better for me; however, the numerous connections to my head and body were not long enough to reach the recliner. This caused me to be very uncomfortable even with my back and head propped up in the bed. Accommodations should be met for people that have RA and cannot lay down due to it.
Tiffany B.
January 11, 2021
My Tech was awesome..she made me feel comfortable and answered all my questions and concerns.. thanks again
Tonya G.
January 6, 2021
Staff and doctor are beyond helpful, very caring and informative. Which speaks volumes!
Kenneth N.
January 6, 2021
Had to ask what happened next after the test. Pillow was a little dirty on the bed.
Francine C.
December 30, 2020
It's hard to go back to sleep when you have to leave a dark room to a bright hallway to use the restroom. So bedside commodes would be helpful. My tech Jenny was completely awesome. Love her. She is very respectful and a delightful person to talk to. She even talked me into a CPAP, which no one has ever been able to do. Quite an accomplishment. Lol Great job Jenny !!!!!! You're good !!!
Steve G.
December 23, 2020
Jamie was just outstanding!!
Paul S.
December 23, 2020
Millett was excellent.
Thomas L.
December 23, 2020
Technologist was excellent. He was very responsive to my needs and requests. There was never a delay. When I had a request Mr. Jamie responded immediately.
Cheman T.
December 22, 2020
Everything was so good
Takiesa B.
December 22, 2020
My overall experience was Excellent! My sleep technologist Ms. Jinny was a true sweetheart. She made sure my husband and I were as comfortable as possible. She is the absolute best. She was very professional.
Lashika B.
December 20, 2020
Dr. Haynes and the entire staff were great! Would highly recommend! Thanks to all staff!
Lashika B.
December 20, 2020
Dr. Haynes and the entire staff were great! Would highly recommend! Thanks to all staff!
George B.
December 19, 2020
My visit was excellent, I was very well taken care of. Thank you
Roger L.
December 19, 2020
Thanks
Bette O.
December 18, 2020
Technologist Julie was adorable and efficient. Very comfortable. I was very satisfied. It was also very clean. Thank you for a good business
Dianne B.
December 16, 2020
I really appreciate Jamie, she is very professional, polite, and personal which I really appreciate.
George C.
December 16, 2020
The tech Jamie he was great++++++++
Amber F.
December 15, 2020
Did not like that I had a conjoined bathroom and that I didn’t have the option to lock it from the side of my room to keep the other patient from being able to come in my room. This is a feature that should be considered for privacy and possibly for safety precautions and peace of mind. My only complaint, otherwise everything was excellent.
Lyndon W.
December 15, 2020
I asked if the thermostat worked and was told it “kinda did” the thermostat was not working and we burnt up all night. Which made my son toss a little more. We are used to sleeping in a cool environment and our last sleep studies with Vanderbilt we were able to keep it cooler. Please fix thermostat!! Tech was amazing though!!
Response from the Center for Sleep
I sincerely apologize. This is a new facility and we are struggling with HVAC issues, have had techs out regularly to work on the system. Thanks for the input, we will continue to strive to get this corrected. So glad your tech did an amazing job! Again so sorry.
Brenda S.
December 12, 2020
The study itself made it hard to sleep but my technologists helped me to feel comfortable any way they could. I’m very thankful for Alex and G!
Stephen G.
December 8, 2020
In other words .... excellent !
Linda L.
December 8, 2020
I was impressed with the care and professionalism of the staff. Roger was my technician. He did a phenomenal job.
David J.
December 7, 2020
Staff and room couldn't have been better.
Polly O.
December 7, 2020
All was great except the room temperature was too warm for sleeping. My house temperature in winter is set at 72 during day and 67 at night. My room temperature there was 74 and I was not comfortable.
Virginia L.
December 4, 2020
This was my third sleep study and, yes, I have recommended the Center For sleep to someone.
John B.
December 2, 2020
My sleep tech. Was OUTSTANDING!!! She made the entire experience a trouble free visit. I can’t say enough good things about my sleep technologist.
Gregory R.
December 1, 2020
My only complaint was that the room thermostat did not work. My room temperature stayed between 78 and 80 degrees making it very difficult to sleep. I usually sleep with a room temperature at 65 degrees.
Soren S.
November 28, 2020
The study was for our 2 yr old son. Despite the facility being very clean/comfortable and our technologist being sweet and very professional, I would never recommend a sleep study for a child this young, unless it was absolutely necessary. Our little guy was miserable most of the night, and it was impossible for him to keep the nasal sensors and the heart rate and oxygen sensor to stay on his fingers or toes. I’m not sure what, if anything, the study was able to capture. Oddly enough, our ENT made it sound like the sleep study would be no big deal for our toddler. I wish I had known how upsetting & uncomfortable it would be for him beforehand. Lesson learned, and I just pray we’re able to determine something without having to do a 2nd one. Also, I had a few questions before we arrived, but I was unable to get anyone to pick up the phone or call me back. Would have been nice to know about your holiday/day after holiday hours via a recorded message or an website update.
Response from the Center for Sleep
Sleep Testing for toddlers can be a difficult process, I am so sorry your son was so uncomfortable. The positive from all of this is that we are able to collect a huge amount of data, even on a very difficult test. Hopefully, your ENT will have the information needed to proceed with treatment. Regarding the special circumstance/holiday hours situation, thank you for bringing this to our attention we will do a better job of notifying and offering a solution in the future. All feedback is valued, thank you for taking the time to share this with us.
Susan B.
November 26, 2020
Excellent experience, and excellent technicians.
Crystal C.
November 25, 2020
McGuire was very professional about his job, but then he was also compassionate. I was very anxious about this study, being that with Covid 19 I never leave home. He waited till I was at ease before starting my prep. He also interacted with my granddaughter as well. He wasn't in a rush to start things. He was gentle and informative during the the positioning of the leds as not to cause me any discomfort. Also letting me know the I could call on him at anytime, he was very prompt when I did need his assistance. And did not rush me on my departure. Thanks McGuire. Sincerely, Crystal Collins
Mark L.
November 24, 2020
Jamie was excellent. He covered all the details and was very professional and polite. The room was clean which alleviated my fear of contracting covid-19 while I was there.
Mary C.
November 23, 2020
Jen made me feel better by explaining everything that she was going to do and then I felt more relaxed. She was very nice and pleasant.
Heather W.
November 21, 2020
Great experience
Nancy G.
November 21, 2020
I don’t think you pay any attention to surveys and feel like it is useless when you do not make changes. The mattresses are inferior and worn in the same spot used over and over. The memory foam sinks you into an uncomfortable position. How can you get good results when so uncomfortable? Very noisy especially with train passing by. Remote did not work for the television. Had to be turned on at the set. Same thing to turn off! How can that be! No signage on the outside of the building. Inferior facility. I did a study a little over a year ago at this same place and did this same survey and see no improvement. I will not go back to this facility again. Excellent technicians.I hope you value them. They turned the mattress around to the firm side so I could finally get to sleep. Please look at your facility and check out the issues. Why not even have one of the CEOs do a sleep study to check it out?
Response from the Center for Sleep
We do indeed read and evaluate each and every response, thank you for taking the time to share with us. Regarding the mattress, I am so sorry you had a bad experience. We will make every effort to correct. In response to the train noise, we also are frustrated about the noise from the train. Did you mention the train noise to your tech? We do have noice cancelling machines to attempt to block the unwanted sounds. Some people are really bothered by the train noise and others don't even notice. We attempt to reach each patient where they are regarding this. Thanks for acknowledging your technician, we have the best staff in the field of sleep in my opinion and it is always great when they are recognized. Feedback, both negative and postive, is the main way we improve our service so your willingness to share is greatly appreciated.
Thomas W.
November 20, 2020
Totally satisfied & highly recommended!!!!!!
Bobby M.
November 20, 2020
First class place answered all guestions very profectional
Barry W.
November 19, 2020
Everything from the time I got there until I left the next morning was excellent. My technologist was excellent, she explained everything that she was going to do prior to doing it.She made sure that everything went well.
Jodi H.
November 19, 2020
Just adding to the paperwork that there are cameras/video continuously in the room. That wasn’t mentioned and it was not a big surprise to me but it would be nice to know.
Michael C.
November 19, 2020
I left my pillow at the Center in Mt Juliet. I would like to get it back
Robert M.
November 17, 2020
It was difficult sleeping with all the wires attached. I know that is essential to collect data for my sleep.
Barbara C.
November 12, 2020
Thank you so much for the care that was given to me. Your kindness was greatly appreciated.
Boyd P.
November 12, 2020
Everyone I dealt with throughout the whole process was excellent.The facility is very nice and comfortable. Jammie, my tech, was awesome! He was so professional, knowledgeable, helpful, and kind. I highly recommend Dr. Coller and the sleep study team and facility to any one needing to have a sleep study done. Dr. Coller got back with me with results within 12 hours of me leaving the facility. I’m a raving fan!!!
Markious M.
November 11, 2020
Erica was a great tech. Explained the procedure to me & answered any questions. I felt very at ease & unafraid of what was going on. Thank you Erica. PS The room was great. Bed was comfortable, pillows were soft. The only complaint was the MRI machine on the 1st floor.
Elizabeth E.
November 11, 2020
Jamie was very helpful
Rebecca H.
November 7, 2020
I feel so rested today for the first time in years! I don’t feel like I need a nap. Titration study was last night.
Donna C.
November 5, 2020
Everything from 1st visit with doctor Mendez thru the sleep study facility has been excellent. Tracy,my sleep representative was great, very polite, professional and helpful, thank you.
William W.
November 3, 2020
Why do you wake patients up at 5 A.M? After taking all the tubes and mask off, it was 5:30. The sleep technologist then left with all the lights on. and left a cop of coffee across the room from my bed As I use a cane, I did not drink the coffee.I turned the overhead light off and waited to get dressed until 630. The physician, Brevard Haynes, came at 7 A.M.
Response from the Center for Sleep
Thank you fro bringing this to our attention. Techs typically end the test and take off the wires as soon as they have the required testing time. You most certainly may sleep longer if requested. We will reiterate to staff to let you know about testing end times and see if you want to sleep a bit longer. Your feedback is valuable to us and we appreciate you taking the time to share with us.
Stanley T.
November 3, 2020
Not an issue for me but the TV in the room did not work (or at least I couldn’t get it to work). The Sleep Technologists were very thorough, professional and patient.
Betty S.
November 3, 2020
the TV was missing the remote so I could not change the channels or turn it off so I slept all night with it on.
Gregory H.
October 30, 2020
I thought my sleep technologist was great. She was very friendly and had an answer for every question. I'm a supervisor and have already recommended this sleep center to my team.
Julia G.
October 29, 2020
I loved my tech she was amazing ! She made my experience wonderful .
Mikisha H.
October 28, 2020
My tech I cal her T she was amazing omg she made my stay soooo comfortable she was amazing with every step
Carole B.
October 21, 2020
This was the most pleasant experience I had at a Sleep Center. I thought I was lost so I called for directions. The technician was so very patient in helping me get my barren (at night) as to where I needed to go. She stayed on the phone with me until I found my way. Once I was received into The Sleep Ctr, Jaime (my technician) was FANTASTIC! She explained EVERYTHING to me and gave me comfort that I was in good hands as she could tell that I was gravely concerned about my health issues. Jaime has a PHENOMENAL spirit and caring for people is her calling. The way she speaks is like an angel that is assuring that she has my health (for the study) as her major concern and mission. And she ABSOLUTELY did JUST THAT! She calmed me down so very much! She is EVERYTHING!! I wish her much success in her career and her life's vision and direction. I would refer anyone to Dr. Kelly Carden and her team! I just know that God directed me to this practice just as I KNOW that Dr. Carden will take GREAT care of me. God bless EVERYONE in that practice.
David H.
October 21, 2020
The sink in bathroom leaks anto floor the towel placed there was soaked also towel bar across room from sink and shower
Greg T.
October 21, 2020
A map or driving directions would be helpful. No visible sign on the front stating Sleep Center.
Rowan S.
October 21, 2020
Our sleep tech, Jamie, was great. He was kind, caring, compassionate and competent. I could tell he was good at his job, and was comfortable working around a toddler who was less than cooperative. I'm glad he got stuck with us. 😆
Joseph C.
October 21, 2020
Jamie did a great job. She was extremely friendly and did all she could to make me comfortable. Great job!!!!
Diane L.
October 20, 2020
Milette, my sleep technologist was very kind and informative. I was nervous about the test and his demeanor put me at ease. He was also very attentive during the night when I needed to use the restroom. The negative about my room is the remote control for the TV did not work at all. Milette was able to turn it on manually, but I was not able to adjust the volume, change the channel nor turn the TV off. When Milette wired me up for the night, he turned off the TV for me. I probably should have asked him earlier for his help to turn down the volume but didn't want to bother him with a non-medical request.
Susan D.
October 15, 2020
When I had the sleep study 10-15 years ago, I liked that I knew results that morning.. I prefer to get results sooner rather than later. Other than that I had an excellent experience
Joyce G.
October 10, 2020
My tech was great he was kind thoughtful and a caring person he thought only of my comfort l would recommend him to anyone who needed to do a sleep test
Dennis M.
October 8, 2020
I’m used to an articulating bed where I can raise the head and foot. It made going to sleep more difficult
Joan R.
October 7, 2020
Jaime the sleep tech was just awesome! She was very patient. She explained everything and also gave great tips as to removing that stuff out of my hair. She made me feel very comfortable.
Doris B.
October 6, 2020
restroom was too small to be of much use. everything else was quite satisfactory except for the temp in the early morning. i called for the tech several times with no response and finally gave up.
Response from the Center for Sleep
I am so sorry that your tech was not responding when you called. Since each technician has two patients they may have been in the room with the other tech. I recognize that does not help if you needed them and they did not respond. We will work on devising a way to ensure this does not happen again. Thank you for bringing this to our attention.
Patricia M.
September 30, 2020
Millet was very friendly and professional. He made the entire experience pleasant.
Ben F.
September 30, 2020
More information concerning testing process needed for successful outcome including steps.
Response from the Center for Sleep
All feedback is important to us and we appreciate you letting us know your thoughts. I would be interested to know what type of information would have made this a more positive experience for you. If you would desire to share, please call the main line and ask to speak with the director and we can chat together. Thanks for taking the time to let us know about your experience.
Virginia K.
September 28, 2020
The only suggestion I have is especially this time of year have a box of tissues in the room. Otherwise everything was comfortable and well-done
Catherine G.
September 28, 2020
T and Farmin were wonderful-professional but caring and kind.
Brandon L.
September 28, 2020
MAY HELP IF THE REFERRING DOCTOR FOLLOW-UP APPOINTMENT IS ALREADY SCHEDULED PRIOR TO THE SLEEP STUDY BEING DONE. VERY CHALLENGING GETTING TO SCHEDULE AFTER THE STUDY IS COMPLETED WHEN THERE ARE TIME SENSITIVE ISSUES PENDING AS A RESULT.
James T.
September 26, 2020
Bravo to all..I was blown away by the kindness and professionalism shown by the sleep center personnel
Timothy R.
September 25, 2020
Very good job in the technologist being accommodating and instructed me well for a successful sleep study
Margretta K.
September 22, 2020
Roger was great. Bathroom could have been cleaned better and toilet seat properly fit on toilet.
Response from the Center for Sleep
Thanks you for bringing this to our attention. We will correct
Lu anne F.
September 21, 2020
Signage could be better directing patients to the facility entrance.
Jeffery S.
September 21, 2020
Just more thorough instructions on were to go and how to get in.
Kimberly M.
September 21, 2020
Millet was vey kind and helpful.
Jeraldesia E.
September 19, 2020
My instructor was so sweet and made me feel comfortable
Danita M.
September 17, 2020
Mcguire was awesome..he was reassuring and very nice
James E.
September 17, 2020
Everything was great nice and very clean.
Mindy C.
September 12, 2020
Wish each room had its own bathrooms & tv wouldn’t come on, remote did not work. Inconvenient if trying to relax
Response from the Center for Sleep
Thanks for bringing the remote situation to our attention, we have resolved
Ann Q.
September 12, 2020
Macgyire was a great technician! He explains well and very polite
Monty H.
September 9, 2020
Study did not accurately portray my issues. With little sleep it wasn't a true representation of how bad. I felt the next morning after the test showing how bad my sleep is without the machine. Was told it didn't qualify when I questioned why I wasn't given one. The reason for the study was to see why with my machine I was having issues not to see if I had issues without it. Myself and the Dr knows there's issues without it. I and him needed to know what issues I am having with the machine using it. Very dissatisfied and disappointed in the study. Hopefully the Dr also realized this and will reschedule another study to help find the issues. If not I feel changing Drs and hospital will be the best. Staff was great. The study very poor.
Response from the Center for Sleep
I am so sorry you were unhappy with your time with us. We are only able to perform the testing type that has been ordered by your physician. Please reach out to your ordering physician if you feel the incorrect test type was performed. All feedback is valuable and inportant to us and we appreciate you taking the time to let us know your thoughts.
Sharon P.
September 5, 2020
i was very scarred to take this study not sure why, but my tech put me to ease with the way she explained everything to me. She was so nice, and we talked about things other than my study while she was hooking me up to put me more at ease. She answered all my questions and was just so kind. Time to leave she came to my room and prepared me to leave
Seth B.
September 4, 2020
“G” was my technician and he did an amazing. I had trouble the first time I had a sleep study but hehe was knowledgeable and nice. He needs to be the manager or atleast a raise!
Johanna L.
September 1, 2020
Everything was well prepared and excellently explained to me. Jenny did a fantastic job
Beth P.
August 24, 2020
Jenny was perfect!!! She’s in the right job. Sharing a bathroom is gross. Also, the locks are EXTREMELY loud. I don’t want to know every time the other patient goes to the bathroom.
Response from the Center for Sleep
Thank you for sharing your feedback regarding the bathroom issue. We make every attempt to correct each and every negative issue and will work on resolving the noise issue. Unfortunately we do have a few sites where shared bathrooms are our only option. We do however have some sites that have private bathrooms. Should you need to revisit us for any reason, please let the scheduling person know you want private bathroom options only and they will share where you can test and have a private bathroom.
Patricia S.
August 24, 2020
Bed and pillows were uncomfortable.
Alice C.
August 22, 2020
My overall experience was very good and my sleep tech was wonderful
Charles R.
August 22, 2020
Geraldo (sp?) the sleep technician was excellent. he is knowledgeable, caring and thorough. He made a tense situation a pleasant experience.
Kenneth M.
August 20, 2020
Tanisha, my sleep tech not only answered all my questions, but also put me at ease with her professional yet warm approach. Excellent experience.
Jerry T.
August 20, 2020
Sleep Technologist was awesome. She fully explained everything. She went by “T”.
Joe ann L.
August 19, 2020
Jenny my Tech was Amazing.
Sarah N.
August 17, 2020
Alex was so great! Thanks for making the experience pleasurable.
Lashunda M.
August 16, 2020
Everything was really nice and the technologist was so kind and nice thanks so much
Jacob W.
August 14, 2020
The beds could use a better mattress!
Mary J.
August 13, 2020
I felt safe and well cared for while in the facility. The technician was very professional and knowledgeable.
April D.
August 10, 2020
Just wish I didn't have to wait on my test results. Wish Doctor would of been there to let me know something.
Ralph R.
August 7, 2020
Ms. T was absolutely GREAT! Sweet, friendly and VERY knowledgeable. I hope she is your Technologist when you arrive.
Christina M.
August 5, 2020
Caylee made sure I was comfortable. The bed was very comfortable, to include the pillows. I very much would recommend The Sleep Cemter to anyone needing to find out what’s going on with their sleep!
Kathy R.
August 3, 2020
Had sleep study last night and needed C-Pap during the night. They woke me this morning and I felt so refreshed. Best night sleep in a long time. Even better was waking up refreshed without a headache and that foggy feeling. I’m excited to see my doctor tomorrow. Can’t wait to get my Cpap machine. Staff was wonderful, bedroom very cozy and comfortable. Thank you to Sleep Center nurse Jamie !!
Tarita W.
July 30, 2020
The prior instructions were very detailed and I appreciated all of the reminders that I received. My tech Ashley was very friendly and seemed quite knowledgeable of my procedure. The bed was extremely comfortable, but the TV could be a bit more updated. Other than that it was a good experience. Keep up the good work!!
Bobby M.
July 30, 2020
Everything went very well
Charles W.
July 29, 2020
Dr.Mendez is great. He was very personable, sympathetic, and empathetic. The sleep tech was great as well. She made me feel very comfortable, considering I was hooked up to a thousand wires. Lol
Susan P.
July 27, 2020
Alex was extremely caring and professional.
Pamela M.
July 25, 2020
My technician was excellent. Very kind & informative. ( Gerardo )
Kimberly K.
July 23, 2020
Thank you!!
James M.
July 21, 2020
I did not get put on a machine so I must have passed thank you
William B.
July 18, 2020
Why do you bring people thru old shackle rd and just say its off Indian lake rd lot easier
Sharon F.
July 17, 2020
My nurse was nice and also professional
Jerry P.
July 13, 2020
I cancelled my appointment through your email link and then called to confirm cancellation and to reschedule. I appreciate your efforts to ascertain customer satisfaction but it is disappointing that your survey is not in sync with scheduling data. Thanks
Adel F.
July 11, 2020
Good
Marla B.
July 11, 2020
It was great...
Valerie B.
July 10, 2020
If survey is used. Do not use my last name.
George S.
July 10, 2020
I’ve been in and around several sleep labs both professionally and personally since diagnosed with severe OSA Spring 2007. The Center for Sleep is by far the best and most professionally run lab I’ve ever been in over the years as both a patient and a clinician in neurology and sleep medicine. From the precert process to instructions plus Dr. Alexander’s clinical skills, I am very glad I have chosen this practice to take over my chronic sleep disorder care. My polysomnargphy sleep technician is by far the best sleep tech I’ve had the pleasure of doing the multiple studies over the last 13 years. She explained things well and treated me with upmost care and respect for my other medical issues. This is grade A top notch lab that I have now experienced after referring my very own patients too over my years as a clinician. George Shwab IV, FNP
Louise S.
July 7, 2020
The check tech was great and everything was very clean.
James L.
July 6, 2020
Too bad there are no optional schedules for those of us who are “night owls” I did all I could to try to make myself sleep in your schedule but it just didn’t happen. I never got comfortable and slept very little. Then came home and sledge hammered my way through six hour of sleep Guess I just am not a good subject for things the way they are currently set.
Response from the Center for Sleep
We do offer sleep testing schedules that are outside of the traditional sleep times. We are not able to offer these times unless it is ordered that way by your ordering physician. If you should need to have another sleep test for any reason please ask your ordering physician to request sleep testing at your sleep schedule and we will be happy to accomodate. Thanks for taking the time to reply to your survey and share this valuable information.
Reginald N.
July 4, 2020
Me Ashley was very professional in explaining everything out make me feel very comfortable for my study. Great job. Thanks a lot.
Clara B.
July 1, 2020
EVERYTHING was great I had no problems at all
Angela F.
June 29, 2020
My tech was kind and willing to answer any questions!
Lisa D.
June 27, 2020
I love my Doctor and she listened very well to my concerns and has given me excellent advice. My technologist was wonderful and kind.
Mila G.
June 26, 2020
Our sleep technologist was great. She was very attentive and helped my daughter feel better about the study.
Haywood S.
June 19, 2020
This sleep study was truly wonderful compared the original study done years ago. The new nothing inside your nose mask is also truly wonderful compared to all those masks I've struggled with in the past. Surely the designer('s) must realizes what a leap forward the new mask is.
Deborah K.
June 10, 2020
Have a sign on the door so patients will know they arrive at the correct location
Michael H.
June 4, 2020
Poor night trying to get to sleep, tossed and turned all night.
James P.
June 3, 2020
The staff where amazing, answered my questions and cared for my comfort.
Thomas E.
June 3, 2020
Callie (or Kaylie) was outstanding, very professional, timely. Was about as good of an experience as a sleep study could be
Mary O.
May 26, 2020
Did not feel safe or secure in case of fall or need of assistance. No call light provided in room or bathroom. No sense of medically trained staff.
Response from the Center for Sleep
I am so sorry that you did not feel safe regarding falls. There are no call lights in your room because we monitor by video in each room during your stay. All staff are required to be a registered polysomnographic technologist, meaning that they have extensive medical, emergency, and sleep training. All feedback is valuable to us and helps us to improve upon our service. Your feedback is much appreciated.
Arthur D.
May 22, 2020
Thanisha (misspelled i'm sorry), was very professional, kind and helpful. She made the experience helpful, bearable and even a bit enjoyable. She appeared to be the only staff there and clearly had everything under control. Please thank her for me. Arthur
William H.
May 21, 2020
Just wish my overall sleep would not been so interrupted by loud instructions of what I was not doing right when I was told it was fine to do what I said I was going to do when I slept. Was awakened at least 5 times during the night which I believe had an affect on the overall test that I was there for in the first place
Response from the Center for Sleep
Thank you so much for your feedback. I am looking into the situation you described. Typically we do not awaken patients unless it is absolutely necessary as you being asleep is critical to the success of our test. The situation you describe would be very out of the norm and I am attempting to understand why this happened to you. Should you desire to speak with someone about your experience please reach out on our main number and ask to speak with the director.
Daniel S.
May 18, 2020
The one wire that’s only about 18 inches to 2 feet long needs to be longer. We’re restrained like a dog on a short lease . Everything u Turk in your sleep you have about 2 inches of slack and have to sleep on 1/4 of the bed.... Dan strand
Virginia L.
May 18, 2020
Jenny, my tech, was wonderful, welcoming yet very professional. She explained everything to me and set me at ease. Any concerns I had about the sleep study, she relieved. Yes, I would recommend St Thomas Sleep Center without reservation.
Tina R.
May 18, 2020
It would be nice if coffee was offered in morning
Deborah M.
May 15, 2020
Tracy was awesome!
Gene B.
May 13, 2020
hello. The soap dispenser did not work. Also there should be small cups for rinsing mouth after brushing. Other than that, everything was great.
Arianna F.
May 13, 2020
my tech was awesome he had the sweetest spirit
Terri G.
May 13, 2020
I had an absolutely fabulous experience at the Sleep 😴 Center. My technician’s bedside manner was excellent. I was treated with respect and dignity and he was very pleasant throughout the entire time. I highly recommend anyone to come here.
Aaliyah R.
May 11, 2020
She was great and my daughter loved her and how she was gentle with her
Anna H.
May 6, 2020
My sleep technologist (Roger) was very patient, courteous, and explained everything in a way that I easily understood.
Catherine H.
May 6, 2020
Great care loved my technician
Joseph C.
May 1, 2020
I just want to give a strong high five to tracy for her complete care.she has set the bar high for others to follow.i am super impressed not only w her professionalism but her personal dedication to her job. She clearly has a lot of respect for her job as well as her director. Thank you for such great support
Lawrence J.
April 16, 2020
Lady was very good. Respectful and understanding as well as informative. Great attitude !
Henry T.
April 10, 2020
I completed the first of possibly two nights of monitoring for sleep apnea. It went very well.
James H.
March 24, 2020
I am highly satisfied. Thank you.
Monica P.
March 23, 2020
My only complaint would be as you arrive & depart the sleep center it’s dark & there is no security. I felt like maybe patients should be to call tech & tech could meet patient downstairs. Patients have to park in an empty garage at night; take elevators or stairs up: ring doorbell/speaker....out in the dark while awaiting for tech. It just seems dangerous. Once I was in I felt safe but then on morning of discharge you leave around 5:30A; once again it’s dark & no one there to escort patients to their car. I have taken family members to Vandy & you arrive at a hotel where at least you can immediately go into the lobby to wait for tech to bring you up. In addition their tests end between 6:30A & 7A where there is more daylight. That’s my only complaint: safety during arrival & discharge.
Jarrett C.
March 18, 2020
Easy process and great staff made this for a great experience for a process that can bring a lot of nerves and anxious energy.
Michael D.
March 17, 2020
Both of the technicians are awesome. They were very patient with me. They made my stay a very pleasant experience. The bedroom and bathroom was cleaner than a fine hotel room.
Alisha T.
March 14, 2020
Room was out of soap, but I had my own so no big deal.
Timothy W.
March 11, 2020
Excellent facilities and service.
Kenneth S.
March 9, 2020
Everything exceeded my expectations.
Newton B.
March 6, 2020
Very professional, courteous and friendly. I would highly recommend the Sleep Center to anyone!
Sheila D.
March 3, 2020
Jamie is a true professional. He was excellent. Parking in the garage was scary for an older person at 8:00 at night. The facility is very well run, clean, comfortable.
Edward B.
March 3, 2020
Everything went very well and my teck was great
Zantoinette M.
February 29, 2020
Ashley is the Best. She is sweet and so kind.
Olivia M.
February 26, 2020
Our technologist, Jenny, was lovely. She made us feel very at ease and explained everything very clearly.
Connie B.
February 21, 2020
Shower needs a safety bar. Also directions do not take into consideration tat patients are arriving after nightfall so that the entire front of building is dark.
Jennifer H.
February 19, 2020
I would prefer to have my own bathroom.
Scott M.
February 17, 2020
I would just make it very clear to press the doorbell button for entrance I didn’t know it was there.
Anita W.
February 15, 2020
I was nervous with experience, but everyone made me feel very special. I really appreciate all of your help.
Chelsea Q.
February 15, 2020
Tanisha is a great technologist. Was a little weird having another bed in my room. Overall good experience.
Reginald S.
February 9, 2020
The staff made me feel right at home. Thank You for everything.
Millicent W.
February 4, 2020
Very people friendly atmosphere.
Collis H.
February 4, 2020
If you have to be away from home it was a great experience. I was catered to like I was royalty from start of scheduling to completion of test. All folks I dealt with were professional. Eric, Dr. Donna and McGuire.
Andrea E.
February 3, 2020
Great experience. The technologist made me feel comfortable even though I was wired up like crazy.
Eli M.
February 1, 2020
I was not aware of where to park and enter the sleep center in Franklin, but I was promptly helped when I called. It also would have been nice if my recliner laid flat to sleep In. Tanisha could not have been better. We loved her!
Mark R.
February 1, 2020
Two-way speaker is at 400, not 450. The ladies there were great.
Patrick R.
January 29, 2020
My sleep tech was awesome and made it all work great! My only complaint is the room temperature and lack of control on regulating the temperature. Everything else was great!
John D.
January 28, 2020
The experience was as good as it possibly could be. The room was as comfortable as staying in an upscale hotel. The room even had showers. The tech explained everything he was doing and checked on me throughout the night. Next morning even brought coffee and juice. Very good experience. Results will be submitted to my doctor very soon.
Erica B.
January 21, 2020
My dad had me scared because his sleep study was so terrible at a different lab, but these was great from beginning to end. Thanks Anita!
William C.
January 20, 2020
The technician, McGuire was excellent
Mark S.
January 17, 2020
Certainly not an activity that was on my bucket list, but the Center did a phenomenal job on making a potentially horrible experience and turning into something..... almost enjoyable. Kudos to them.
Corrence F.
January 8, 2020
The gentlemen that oversaw my sleep study calmed my anxiety and let me know what to expect.
Charles G.
January 6, 2020
My sleep technician, Roger, was excellent. He was very caring and put me at ease. I couldn't have asked for better care.
Thomas W.
January 4, 2020
The initial office visit and interview were professional, courteous, and helpful. Sleep study wasn't a holiday but came close. The room was attractive, comfortable and pleasant. Anita, the attendant, was super-attentive and sweet. I was surprised at how restful the evening was despite electrodes and monitors. Follow-up appointment for results still to come but if a sleep study is suggested, I would recommend St. Thomas without hesitation.
Karen W.
January 4, 2020
I wish their was a handicapped toilet - taller & with a rail on the wall!